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    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX 2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all.   Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
    • well post it here as a text in a the msg reply half of it is blanked out. dx  
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Excel/BW Claimform - ANPR PCN - The Walk retail park Ebbw Vale.


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Hi, my partner recently received a parking charge notice from Excel.

 

She enterened into the car park to pick her son up from work.

 

She didn't actually park the car,

just drove around and stopped in the road at different locations while waiting for him.

 

Although she was actually, according to the "photographic evidence," in there for 31 minutes.

 

She didn't purchase a ticket but she never left the car or parked.

Not sure how the car park actually works that they know she didn't get a ticket!

 

I've read through several posts but would appreciate a bit of a walk through as I'm not that confident.

Thanks in advance

 

Spewy

Edited by dx100uk
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Hi and welcome to CAG

 

Can you answer the questions here:

http://www.consumeractiongroup.co.uk/forum/showthread.php?462118-Have-you-received-a-Parking-Ticket-(1-Viewing)-nbsp

 

As it seems this place is a regular for you, can you go back and photograph the signs. Upload them as a pdf file so we can see them properly.

I also assume it is Icelands car park so the twitter link added may get their attention. If not, I would complain to them.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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1 Date of the infringement- 04/12/2016

2 Date on the NTK- 12/12/2016

3 Date received- 15/12/2016

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? - no mention of this

5 Is there any photographic evidence of the event?- photograph of car entering and leaving car park

 

6 Have you appealed?- not as yet

Have you had a response? N/a

7 Who is the parking company?- Excel Parking

 

8. Where exactly [carpark name and town] - Ebbw Vale. The Walk.

 

For either option, does it say which appeals body they operate under.

There are two official bodies, the BPA and the IAS. If you are unsure, please check here

 

It states that if you appeal and it is unsuccessful you have the right to appeal to IAS.

The car park is shared between Iceland, Argos, Poundtretcher and a couple more so not sure who controls the car park.

 

Sorry ericsbrother, it's my partner not my sister so the info will all be first hand :)

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Can I assume this was at night? On Google Street View I can see the signs and the images were updated in August this year so they are current. None of the signs I saw had any lighting so if this was at night, how would anyone see it.

 

I would get your partner to have a word with the manager and see if they can contact the management company to get this cancelled.

 

It would be worth checking on your local councils website to see if there was any planning permission for the signs.

 

The problem here is that Excel are members of the IPC and as such any appeal will be unsuccessful as the IAS is run by the same people as the IPC and their pet solicitor Gladstones so it is not in their interest to allow appeals.

 

The benefit is that you are under no obligation to name the driver. As they don't follow POFA they can only go after the driver, not the keeper. The basic mistake they make is that they 'assume' the keeper is also the driver. This doesn't wash with court cases.

 

I take it your partner was late leaving work so the overstay was out of your control.

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Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Not at night, was 13:05.

My parntner was picking her son up from work in Argos,

he was late coming out so she drove around and didn't actually park.

 

 

I assume that the car park needs a car reg for the ticket and this is why they assume there was a penalty due?

 

I will check the council website to see if they have planning permission.

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can you post up the NTK sent with the personal details redacted.

Who is the keeper of the vehicle?

your partner or someone else?

 

As Excel are members of the IAS an appeal is generally a complete waste of time but once all of the information has been studied we can suggest the wording of a denial letter that will show that some effort has been made to end this dispute.

 

We would need to see a photo of the signage that is there and show any signs that have a different size or content.

 

As you have amonth to deal with this it will be worth delaying responding to make sure you have what you need.

 

For the moment it is usual to offer a parking contract, not a contract to pass and repass as everyone has a right to do that by way of common law.

 

This means that there has been no breach of contract but they are too thick to understand the difference and too greedy to care.

Edited by dx100uk
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my partner is the registered keeper.

I have emailed the council asking for details of any planning application regarding signage.

 

unfortunately the car park isn't local to us,

 

long story but we live an hour away from Ebbw Vale where the car park is.

we will be going back though so will try to get pictures of signs around the car park.

 

thanks again for your help.

 

much appreciated.

Untitled 1.pdf

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Sorry, I have had to unapprove the attachment as it still contains info. I can see your reg number in the images and there is a reference number on the payment slip. These need editing out.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Sorry, hope this is ok

 

Also found this on the council website.

 

 

I've emailed them asking if there were and specifications

i.e. Height font size and lighting that they need to follow.

 

Just received these from the council planning dept also

docs1.pdf

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need to know what the signs say then and whether they differ from the ones granted PP in 2012

( probably not and they would have changed them at the time to fit in with intro of POFA.)

 

When you photo them have a look at position of the signage,

whether there is a decent sign at the entrance and whether any other signs have different wording.

 

 

Are they well lit an night etc. (look for floodlights or spotlights that could make the signage readable in the dark.

Again, if not, how are you supposed to read them and consider whther you want to go along with the offer they contain?

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I would suggest that the signs are non compliant.

 

1 It has a PO Box address, not a 'real' address although that is a minor issue.

 

2 There is nothing on the sign that states the keeper would be liable for the drivers error. All they say is that thy have the right to get the keeper data from the DVLA. That means nothing.

 

3 There is a case (or few) where an incorrect reg number has been put in where the charge has been denied by the courts. They are saying that by inputting the wrong number will incur the charge.

 

4 Any ticket cancelled will attract a £10 fee. NAH! Not going to happen.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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the first thing that the sign says is "refer to the full terms and conditions"

That means that this signage is an "invitation to treat" and the contract offered is the one on the ticket machine.

 

Dont pay and you dont accept the contract

- that doesnt mean you cant park but if you do you become a trespasser and that is not a contractual matter but the landowner can sue you for damages and your vehicle will have done no damage to the surface of the car park.

 

So, can landowner sue you for lost income?

Yes, at best you will have to pay the price of the ticket as that is the most they can lose.

Excel cant sue you for trespass.

 

Other things mentioned as silverfox highlights are rubbish when it comes to contracts,

by saying these stupid things they are damaging other aspects of any claim that may well have some validity.

More fool them.

 

Judges rarely say one side is right and the other is wrong,

it is all about quality of evidence and balance of probabilities.

 

You then get a decision that begins with the judge saying that they found Mr X to be a credible witness and later that his evidence was preferred to Mr Y's rather than saying Mr Y is an out and out liar.

Spacing.

 

Planning Law is like many laws,

they get updated periodically so referring to an old version is not necessarily wrong

 

but any permission granted would have to be relevent to that part of the Axt that has been unchanged by more recent legislation. Both are equally likely

Edited by honeybee13
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for the moment, nothing or at best a simple letter saying

" No contract offered by yourselves as the signage doesnt create one so no monies can possibly be owed as a result.

Continued correspondence or action will be treated as harassment."

 

Dont add to this, dont say you were or werent the driver,

just use their reference number as a header.

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In short, yes.

 

They will have to write to you again and they may well pass the matter on to a dca who can do nothing, despite the tone of their threatograms.

 

Ultimately it is making them work for nothing rather than you doing something that makes then change tack and possibly change their story

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  • 3 weeks later...

they dont like the POFA

so they have decided not to allow you to use the timings set out in that for an appeal.

 

 

The wording of the POFA is admittedly a bit ambiguous on this but the plus side is that this letter effective is an admission that keeper liability under POFA isnt created or considered.

They do like to change their mnd in court when it looks like they are going to lose though.

 

the signage will still sink any claim if you argue properly that the sigage is an invitation to treat and as they refer to the signs on the ticket machine,

 

 

this is what you must consider and accpet (when feeding the machine) to actually create a contract.

 

 

As the big sign doesnt say you cant come in here unless you feed the meter then you havent breached any condition on that sign as the bottom bit is an unfair clause.

 

 

It s like me saying to you,

"I want to buy your phone frok you and if you dont sell it them I am entitiled to take it from you.

 

 

Take too long to think about thsi and I will sue you for not selling it ( there is case law on this)

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what choice do you have?

they are IPC members so they arent ever going to give a fair consideration to your appeal anyway,

 

 

did you not see the BBC undercover programme about them?

If you write to them and tell them they are pants at their job they will ignore your comments and do exactly what they intend to do anyway.

 

 

They just use a steamroller for everything so you may as well wait and let them waste a few quid sending out letters and when they emply their pet solicitor to threaten you then you can send them a suitably worded letter to show that you are not buryng your head in th sand but rather find them contemptible. Wording of letter will be suggested when the time comes.

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