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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Advice needed, car hit by a vehicle being pursued by the police


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as the title says, I need some advice.

 

Last night I was playing taxi service to my Mum, a small price to pay for the 17 years she did it for me.

 

On my way I came to a mini roundabout slowing down as, the left turning is blind and I could see headlights.

 

 

The car then jumped into the wrong lane cut the mini roundabout and caught my car,

scraping the front bumper with the side of his car.

I was about 2 feet away from the give way lines on the roundabout.

 

It was then the pursuing police car came shooting past, pursuing the other car.

 

After stopping and checking on the people in the car behind me,

as they were a bit shocked but not hurt or anything, having a cigarette.

 

 

I called the police, they told me the vehicle was uninsured and based on what they said I don't think they caught the driver either.

 

my question is, what do i do next?

I know if I claim on my insurance,

I'm going to end up paying increased premiums due to some little (won't say the next word) who was breaking the law.

 

 

Is there anything or anyone else,

do the police hold any liability due to them pursuing at speed in a 30 mph speed limit?

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as the title says, I need some advice.

 

Last night I was playing taxi service to my Mum, a small price to pay for the 17 years she did it for me.

 

On my way I came to a mini roundabout slowing down as, the left turning is blind and I could see headlights.

 

 

The car then jumped into the wrong lane cut the mini roundabout and caught my car,

scraping the front bumper with the side of his car.

I was about 2 feet away from the give way lines on the roundabout.

 

It was then the pursuing police car came shooting past, pursuing the other car.

 

After stopping and checking on the people in the car behind me,

as they were a bit shocked but not hurt or anything, having a cigarette.

 

 

I called the police, they told me the vehicle was uninsured and based on what they said I don't think they caught the driver either.

 

my question is, what do i do next?

I know if I claim on my insurance,

I'm going to end up paying increased premiums due to some little (won't say the next word) who was breaking the law.

 

 

Is there anything or anyone else,

do the police hold any liability due to them pursuing at speed in a 30 mph speed limit?

 

Difficult to prove the Police have any liability and neither you or any Insurers/legal people are going to pursue over damage to a bumper. Different matter had people been injured or worse. Even then there is the MIB who can deal with uninsured accident claims where it meets their criteria. The MIB is the body set up and funded by Insurers to handle claims for people who suffer a loss caused by uninsured drivers. Check their website for more information.

 

Check your policy to see whether there is any protection offered in regard to uninsured drivers causing accident damage. Some Insurers don't reduce no claims discount if you were hit by an uninsured driver.

 

If you decide to claim off your own policy as that is the only realistic option here, then remember that you have an excess amount on the policy and any claim is going to see an increase in premium for a few years. If you can get the bumber repaired for an amount that makes an Insurance claim pointless, then that is what you might decide to do.

We could do with some help from you.

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Happened to me some years ago in Derby, a car being pursued by the Police, rammed my car out of the way to get down a junction I was blocking.

 

Although he wasn't insured, it was his own vehicle, and he was picked up three days later to appear in court.

 

Anyhow, I contacted my insurance who repaired the vehicle, I paid the excess, and then reclaimed that back from the MIB.

 

NCB was reinstated after a lot of arguing with my Ins coy, although, they said it's a ''no claims bonus, not a no blame bonus'', I successfully argued that there were mitigating circumstances, and that there was nothing I could have done to avoid being rammed, nor could I have foreseen the police pursuit, and gave them all the police ref numbers, and court dates etc, it took a good 24 months to get everything reinstated and funds back in my pocket, less for £50 I think??

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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my question is, what do i do next?

 

Even if you decide not to make a claim via your insurers, you do need to inform them of the incident. Failure to do so could cause problems on renewal and they find out about it.

 

One more bit of advice: Do not use phrases like "playing taxi service" with insurers or police. They may take you literally.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

No... you can't eat my brain just yet. I need it a little while longer.

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Sadly, even if you do make a "no fault" claim on your insurance, and they accept it wasn't your fault, it is still an accident, and it will still put your premiums up! I don't get the reasoning, but it makes you more at risk of needing to claim in future.

 

 

Insurance companies have a licence to print money.

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