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    • no i meant the email from parcel2go which email address did they send it from and who signed it off (whos name is at the bottom)
    • I understand confusion with this thread.  I tried to keep threads separate because there have been so many angles.    But a team member merged them all.  This is why it's hard to keep track. This forum exists to help little people fight injustice - however big or small.  Im here to try get a decent resolution. Not to give in to the ' big boys'. My "matter' became complicated 'matters' simply because a lender refused to sell a property. What can I say?  I'll try in a nutshell to give an overview: There's a long lease property. I originally bought it short lease with a s.146 on it from original freeholder.  I had no concerns. So lender should have been able to sell a well-maintained lovely long lease property.  The property was great. The issue is not the property.  Economy, sdlt increases, elections, brexit, covid, interest hikes etc didn't help.  The issue is simple - the lender wanted to keep it.    Before repo I offered to clear my loan.  I was a bit short and lender refused.  They said (recorded) they thought the property was worth much more and they were happy to keep accruing interest (in their benefit) until it reached a point where they felt they could repo and still easily quickly sell to get their £s back.  This was a mistake.  The market was (and is) tough.   2y later the lender ceo bid the same sum to buy the property for himself. He'd rejected higher offers in the intervening period whilst accruing interest. I had the property under offer to a fantastic niche buyer but lender rushed to repo and buyer got spooked and walked.  It had taken a long time to find such a lucrative buyer.  A sale which would have resulted in £s and another asset for me. Post repo lender had 1 offer immediately.  But dragged out the process for >1y - allegedly trying to get other offers. But disclosure shows there was only one valid buyer. Lender appointed receiver (after 4 months) - simply to try acquire the freehold.  He used his powers as receiver to use me, as leaseholder, to serve notice on freeholders.  Legally that failed. Meanwhile lender failed to secure property - and squatters got in (3 times).  And they failed to maintain it.  So freeholders served a dilapidations notice (external) - on me as leaseholder (cc-ed to lender).   (That's how it works legally) I don't own the freehold.  But I am a trustee and have to do right by the freeholders.  This is where matters got/ get complicated.  And probably lose most caggers.   Lawyers got involved for the freeholders to firstly void the receiver enfranchisement notice. Secondly, to serve the dilapidations notice.  The lack of maintenance was in breach of lease and had to be served to protect fh asset. The lender did no repairs. They said a buyer would undertake them. Which was probably correct. If they had sold. After 1y lender finally agreed to sell to the 1st offeror and contracts went with lawyers.  Within 1 month lender reneged.  Lender tried to suggest buyer walked. Evidence shows he/ his lawyers continued trying to exchange (cash) for 4 months.  Evidence shows lender and receiver strategy had been to renege and for ceo to take control.   I still think that's their plan. Lender then stupidly chose to pretty much bulldoze the property.  Other stuff was going on in the background. After repo I was in touch by phone and email and lender knew post got to me.   Despite this, after about 10 months (before and then during covid), they deliberately sent SDs and eventually a B petition to an incorrect address and an obscure small court.  They never served me properly.  (In hindsight I understand they hoped to get a backdoor B - so they could keep the property that way.)  Eventually the random court told them to email me by way of service.  At this point their ruse to make me B failed.  I got a lawyer (friend paid). The B petition was struck out. They’d failed to include the property as an asset. They were in breach of insolvency rules. Simultaneously the receiver again appointed lawyers to act on my behalf as leaseholder. This time to serve notice on the freeholders for a lease extension.  He had hoped to try and vary the strict lease. Evidence shows the already long length of lease wasn't an issue.  The lender obviously hoped to get round their lack of permission to do works (which they were already doing) by hoping to remove the strict clauses that prevent leaseholder doing alterations.   The extension created a new legal angle for me to deal with.  I had to act as trustee for freeholders against me as leaseholder/ the receiver.  Inconsistencies and incompetence by receiver lawyers dragged this out 3y.  It still isn't properly resolved.  Meanwhile - going back to the the works the lender undertook. The works were consciously in breach of lease.  The lender hadn't remedied the breaches listed in the dilapidations notice.  They destroyed the property.  The trustees compiled all evidence.  The freeholders lawyers then served a forfeiture notice. This notice started a different legal battle. I was acting for the freeholders against what the lender had done on my behalf as leaseholder.  This legal battle took 3y to resolve. The simple exit would have been for lender to sell. A simple agreement to remedy the breaches and recompense the freeholders in compensation - and there's have been clean title to sell.  That option was proposed to them.   This happened by way of mediation for all parties 2y ago.  A resolution option was put forward and in principle agreed.  But immediately after the lender lawyers failed to engage.  A hard lesson to learn - mediation cannot be referred to in court. It's considered w/o prejudice. The steps they took have made no difference to their ability to sell the property.  Almost 3y since they finished works they still haven't sold. ** ** I followed up some leads myself.  A qualified cash buyer offered me a substantial sum.  The lender and receiver both refused it.   I found another offer in disclosure.  6 months later someone had apparently offered a substantial sum via an agent.  The receiver again rejected it.  The problem of course was that the agent had inflated the market price to get the business. But no-one was or is ever going to offer their list price.  Yet the receiver wanted/wants to hold out for the list price.  Which means 1y later not only has it not sold - disclosure shows few viewings and zero interest.  It's transparently over-priced.  And tarnished. For those asking why I don't give up - I couldn't/ can't.  Firstly I have fiduciary duties as a trustee. Secondly, legal advice indicates I (as leaseholder) could succeed with a large compensation claim v the lender.  Also - I started a claim v my old lawyer and the firm immediately reimbursed some £s. That was encouraging.  And a sign to continue.  So I'm going for compensation.  I had finance in place (via friend) to do a deal and take the property back off the lender - and that lawyer messed up bad.   He should have done a deal.  Instead further years have been wasted.   Maybe I only get back my lost savings - but that will be a result.   If I can add some kind of complaint/ claim v the receiver's conscious impropriety I will do so.   I have been left with nothing - so fighting for something is worth it. The lender wants to talk re a form of settlement.  Similar to my proposal 2y ago.  I have a pretty clear idea of what that means to me.  This is exactly why I do not give up.  And why I continue to ask for snippets of advice/ pointers on cag.  
    • It was all my own work based on my previous emails to P2G which Bank has seen.
    • I was referring to #415 where you wrote "I was forced to try to sell - and couldn't." . And nearer the start in #79 .. "I couldn't sell.  I had an incredibly valuable asset. Huge equity.  But the interest accrued / the property market suffered and I couldn't find a buyer even at a level just to clear the debt." In #194 you said you'd tried to sell for four years.  The reason for these points is that a lot of the claims against for example your surveyor, solicitor, broker, the lender and now the receiver are mainly founded in a belief that they should have been able to do something but did not. Things that might seem self evident to you but not necessarily to others. Pressing these claims may well need a bit more hard evidence, rather than an appeal to common sense. Can you show evidence of similar properties, with similar freehold issues, selling readily? And solid reasons why the lender should have been able to sell when you couldn't.
    • You can use a family's address.   The only caveat is for the final hearing you'd need to be there in person   HOWEVER i'd expect them to pay if its only £200 because costs of attending will be higher than that
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

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LCS Harassment


discod2014
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myself along with my partner have both had letters from LCS saying we owe them money for HMRC over payments.

 

I wrote to LCS and asked them what year this was from and they ignored me.

I wrote again and included a SAR request form which again was ignored.

The last letter came yesterday with the usual good will be seized,county court etc (maybe)

 

They keep ringing my house and my partner answered and gave them all of his information although i had told him not to.

 

They gave him number for a company who helps deal with these debts and how you can pay.

He rang them got a reference number and waited.

 

Yesterday LCS rang AGAIN and despite him giving them the reference number

they told him because the debt is owed to the government

all other debts like credit card repayments,loan payments are not important

and they are legally to be paid first so he offered them 5 quid a week which after an argument they accepted.

 

Im the other end of the scale I won't talk to them on the phone

i want to know what year this is owed from and how i was over paid

yet still they are sending me letters telling me not to ignore them.

 

Whats my next step please

 

I feel I have a right to know when I owe this from and if I owe it then I will offer a repayment.

 

..they have also told me all repayments for the whole amount owing have to be made within 12 months..is this true please?

 

I owe 1120.50.

Any template letters to send these with big words and legal quotes please?

Thank you in advance.

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I have also had a tax credit rewards letter this week it states the following

Overpayments

*amount* has already been collected back from you

*amount* will be collected from the rest of your payments from this award (my award now is 4.55 a week)

*amount* is an adjustment to put your record right

*amount* will be collected from future awards by reducing your payments under section 29(4) of the tax credits act.

 

So where does it say you also owe 1120 which we will be collecting via LCS...nowhere so should I just send LCS a copy of this letter ??

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never ever pay or talk to a DCA on a gov't debt.

THEY HAVE NO LEGAL POWERS AT ALL>

they ARE NOT BAILIFFS.

 

and what your other half was told on the phone IS A LIE.

 

he does NOT need to pay them.

 

if you two owe ANYTHING then deal and pay HMRC only.

 

shame he got spoofed into paying ..STOP NOW

shame both of you have talking to them on the phone STOP THAT NOW

 

you simply IGNORE any DCA on a Gov't debt

 

end off

 

theres nowt they can do

read the letters PROPERLY..

doesn't say WILL anywhere ANYTHING>

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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how about sending an SAR to HMRC playing detective to actually see if you do owe said debt and whether it was their mistake or not?

 

 

I also believe that if said SAR involves more than 40 hours of searching (when you play detective in your files) then the SAR becomes free..

 

 

I found this out when questioning my own HMRC so called 'debt' turned out they owed me money after i proved I have informed them of every single change along the way.. just a thought.

Cabot Financial they came they didn't stay and they left rather quickly

 

Lloyds Tsb - bye bye

 

Lowell Financial - bye bye

 

:whoo::whoo::lol::lol:

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I used to work with tax credits

- it's probably an overpayment from an old joint or single claim, especially if you split up a few times.

You may have had in-year recovery, cross year recovery or cross award recovery depending on how many overpayments you have and from when.

 

A SAR may not help at this stage,

I'd find out what tax year and how it happened

- SAR won't tell you that so best thing to do is call the tax credit helpline for a year and explanation.

 

The advisor can go through each tax year to check so they can confirm which years have overpayments and *should* be able to tell you why.

 

Don't ask for a written explanation as they are usually pointless, best thing is an experienced advisor to talk to.

 

You can ask for copies of award notices but only for a certain time back.

Then if you need more info a SAR will be easier as you can ask for relevant paper / call info for the right time period.

 

In my experience most overpayments are claimant's fault and they will have been clearly shown on award notices so be prepared that you might well owe this. Good luck.

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thanks for that wisdom

but the SAR is free to HMRC and if they cant produce the relevant info

tough on them

they have to prove their claim.

 

please don't go ringing anyone

 

you need a papertrail

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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/\ slightly [removed] response but okay.

I dont owe HMRC [removed] just trying to help the OP

 

 

- they will get all the info from a SAR but I doubt it will have a bit that says that's why it happened,

they will have to trawl through years of award notices to find it.

 

 

My advice is to call first thing,

call is recorded so can get that on a SAR later then at least they have a smaller time window.

 

 

Just my opinion from experience.

Edited by dx100uk
behave - dx
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  • 5 weeks later...

The SAR never turned up they sent me a letter saying its from 2014 and I have today had my FINAL NOTICE....now what please?

Its not from splitting up and getting back together with a partner as we have only been together four years and he only moved in two years ago....I don't have the documents to go through to find out how and why this happened.

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Final notice from whom?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

To get clarity on what the overpayment is for, contact the helpline on 0345 300 3900 and ask them to confirm what amounts are outstanding, from what years, and for what reason.

 

They can see this easily, especially recent issues. They should be able to confirm the year any outstanding amounts are from, whether it was a single or joint claim, if it was from an overpayment of working element, child element or any other additional element that might have been retrospectively removed (such as childcare). They can also see the award notices issued following the end of the previous claim, and if you completed the end of year declaration for the overpaid claim.

 

It sounds to me that you had a single claim, your partner moved in and you may not have had your claim updated soon enough to stop payments to you being overpaid as a result. It's common enough.

 

You say LCS have written to both you and your partner. Was it for the same overpayment? If so, no matter what you are trying to do, it seems your partner has ignored you and made arrangements to deal with LCS. If for separate previous awards (as it sounds because £5 per week isn't going to pay back £1120.50 in 12 months), then tell LCS you want the debt transferred back to HMRC and that you won't deal with them anymore.

 

You can then get in touch with HMRC and make arangements to repay over a period of time. They will discuss it and agree an amount and timescale with you that should be more reasonable.

 

Did you ever dispute the overpayment when the final award notice came through? Did you have Notional Entitlement requested against the overpayment if there was a delay between your partner moving in and telling HMRC about the change?

 

Regards the latest award notice from HMRC. That sounds like it's only dealing with the award details since you became a couple and any overpayments from past and current awards for that joint claim.

 

It's simply telling you what's been recovered to date from the current award (have an outstanding overpayment as a joint claim from 2014/15, 2015/16?).

 

Telling you how much they adjusted the current award (in year adjustment, probably as a result of the finalisation of the declaration and impact on payments made since 6th April 2016).

 

The balance to be set against any future awards that haven't been scheduled for collection in the current year. Has nothing to so with overpayments from previous claims, and wouldn't mention them as not being collected within this award (would have shown as Cross Award Recovery).

 

When calling to agree recovery, remember to tell them you are already paying back overpayments through your current claim and ask for one or the other payments to be deferred until the other is completed, or you'll suffer as a result of dual recovery.

 

S

Edited by smokiejoe
Dual Recovery.
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lcs the people chasing me for this debt

 

 

you totally ignore lcs.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

To get clarity on what the overpayment is for, contact the helpline on 0345 300 3900 and ask them to confirm what amounts are outstanding, from what years, and for what reason.

 

They can see this easily, especially recent issues. They should be able to confirm the year any outstanding amounts are from, whether it was a single or joint claim, if it was from an overpayment of working element, child element or any other additional element that might have been retrospectively removed (such as childcare). They can also see the award notices issued following the end of the previous claim, and if you completed the end of year declaration for the overpaid claim.

 

It sounds to me that you had a single claim, your partner moved in and you may not have had your claim updated soon enough to stop payments to you being overpaid as a result. It's common enough.

 

You say LCS have written to both you and your partner. Was it for the same overpayment? If so, no matter what you are trying to do, it seems your partner has ignored you and made arrangements to deal with LCS. If for separate previous awards (as it sounds because £5 per week isn't going to pay back £1120.50 in 12 months), then tell LCS you want the debt transferred back to HMRC and that you won't deal with them anymore.

 

You can then get in touch with HMRC and make arangements to repay over a period of time. They will discuss it and agree an amount and timescale with you that should be more reasonable.

 

Did you ever dispute the overpayment when the final award notice came through? Did you have Notional Entitlement requested against the overpayment if there was a delay between your partner moving in and telling HMRC about the change?

 

Regards the latest award notice from HMRC. That sounds like it's only dealing with the award details since you became a couple and any overpayments from past and current awards for that joint claim.

 

It's simply telling you what's been recovered to date from the current award (have an outstanding overpayment as a joint claim from 2014/15, 2015/16?).

 

Telling you how much they adjusted the current award (in year adjustment, probably as a result of the finalisation of the declaration and impact on payments made since 6th April 2016).

 

The balance to be set against any future awards that haven't been scheduled for collection in the current year. Has nothing to so with overpayments from previous claims, and wouldn't mention them as not being collected within this award (would have shown as Cross Award Recovery).

 

When calling to agree recovery, remember to tell them you are already paying back overpayments through your current claim and ask for one or the other payments to be deferred until the other is completed, or you'll suffer as a result of dual recovery.

 

S

 

My partner had a letter the same time but for a different amount his letter was separate to mine and I don't get why it took them two years to bring this over payment to my attention.

But thank you for your advice

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