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    • what is an OCA letter? you follow post 2 as stated. dx    
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’. Choose ‘Create sign in details’ to register for the first time. You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID. You should make a note of your memorable word, or password as these are not included in the email.  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .. get a CCA Request running to the claimant . https://www.consumeractiongroup.co.uk/topic/332502-cca-request-consumer-credit-act-1974-updated-january-2015/ .. Leave the £1 PO unsigned and uncrossed . get a CPR  31:14  request running to the solicitors [if one is not listed send to the claimant] ... https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ . .use our other CPR letter if the claim is for an OD or Telecom Debt or Util debt]  https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ on BOTH type your name ONLY Do Not sign anything .do not ever use or give an email . you DO NOT await the return of ANY paperwork  you MUST file a defence regardless by day 33 from the date on the claimform [1 in the count] ..............  
    • Which Court have you received the claim from ? Civil National Business Centre, Northampton Name of the Claimant ? CA Auto Finance UK Limited How many defendant's  joint or self ? One (self) Date of issue –  02 May 2024 Particulars of Claim What is the claim for – Unpaid car loan 1. By an agreement in writing dated 26 November 2015 and made between the Claimant and the Defendant, the Claimant loaned the Defendant a sum of money. The agreement was Regulated. 2. The Defendant failed to make payment of the sums due and the Agreement was terminated by the Claimant. 3. On the 7 February 2019 the balance due from the Defendant was £8,196,38. The Defendant has paid £0.00.       THE CLAIMANT THEREFORE CLAIMS  1. £8,196,38 2. Contractual interest to the date hereof £0.00 3. Further interest at 10.70 per annum (£0.00) per day until judgement or sooner payment. 4. Costs to be assessed. CLAIMANTS CLAIM £8,196.38                                         What is the total value of the claim? £8751.38 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? No Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Car Loan When did you enter into the original agreement before or after April 2007 ? After Do you recall how you entered into the agreement...On line /In branch/By post ? In Branch Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Original Creditor was FCA Automotive Services UK Limited Were you aware the account had been assigned – did you receive a Notice of Assignment? No and No Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? No Why did you cease payments? Unaffordable What was the date of your last payment? Feb 28 2018 Was there a dispute with the original creditor that remains unresolved? Yes (irresponsible lending and they did not supply all documents when CCA sent. The Terms and Conditions they sent as part of the request were different to the original Ts and Cs. Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No    
    • Thank you. You contacted directly with the parcel broker so your best option is to proceed directly against them for breach of contract. I hope you have read enough to understand that you will not be able to rely on the Consumer Rights Act 2015. Do you understand why? Have Parcel to Go giving you a reason for declining reimbursement? Do you have anything in writing from your customer which shows that they did not refuse delivery and which identifies the actual circumstances of the situation?
    • Which Court have you received the claim from? CIVIL NATIONAL BUSINESS CENTRE, NORTHAMPTON Name of the Claimant? LOWELL PORTFOLIO LTD How many defendant's joint or self? SELF Date of issue – 03 MAY 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  1.THE CLAIM IS FOR THE SUM OF £6000 DUE TO THE DEFENDANT UNDER AN AGREEMENT REGULATED BY THE CONSUMER ACT 1974 FOR A LLOYDS BANKING GROUP PLC ACCOUNT WITH AN ACCOUNT REFERENCE OF (ACCOUNT NO. 16 DIGITS LONG). 2.THE DEFENDANT FAILED TO MAINTAIN CONTRACTUAL PAYMENTS REQUIRED BY THE AGREEMENT AND A DEFAULT NOTICE WAS SERVED UNDER S.87(1) OF THE CONSUMER ACT 1974 WHICH HAS NOT BEEN COMPLIED WITH. 3.THE DEBT WAS LEGALLY ASSIGNED TO THE CLAIMANT ON (DATE) NOVEEMBER 2016 NOTICE OF WHICH HAS BEEN GIVEN TO THE DEFENDANT. 4. THE CLAIM INCLUDES STATUORY INTEREST UNDER S.69 OF THE COUNTY COURTS ACT 1984 AT A RATE OF 8% PER ANNUM FOR THE DATE PF ASSIGNMENT TO THE DATE OF ISSUE OF THESE PROCEEDINGS IN THE SUM BE OF £0.00. THE CLAIMANT CLAIMS THE SUM OF £6000. What is the total value of the claim? £6500 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? YES, NOTICES OF CLAIM.  Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? YES  Did you inform the claimant of your change of address? NO Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? CREDIT CARD When did you enter into the original agreement before or after April 2007?  BEFORE  Do you recall how you entered into the agreement...On line /In branch/By post? I DONT RECALL Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? NO  Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DEBT PURCHASER.  Were you aware the account had been assigned – did you receive a Notice of Assignment? THE FIRST I RECALL WAS A LETTER FROM LOWELL SAYING THEY NOW OWNED THE DEBT.  Did you receive a Default Notice from the original creditor? NOT THAT I RECALL OR BEEN PROVIDED WITH THROUGH CCA REQUESTS.AT LAST REQUEST THEY SAID THEY WERE AWAITING THE DEFAULT NOTICE AND NO ACTION WOULD BE TAKEN UNTIL RESPONDED WHICH TO DATE I'VE NOT HAD OR SEEN.  Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ?  NO, I RECEIEVED LETTERS OF CLAIMS   Why did you cease payments?  i was under medical care which caused me not to work. around that time lowell had wanted me to increase my payments as it would take too long to clear the debt . i had been paying them what i was paying the bank. i explained my then health & financial position and that i was unable to do so. they put a hold on my account for a few months so i cancelled my direct debit. i made a full and final offer which was rejected. when they wanted payments to resume i explained i was in a worse financial position, still undertaking treatment and now unemployed so could not start payments as they wanted. after sending my financial spreadsheet they kept sending letters asking what i was going to do. i couldn’t see a way forward i felt stressed and under pressure so wrote that i would not be corresponding with them anymore. What was the date of your last payment? NOVEMBER / DECEMBER 2018   Was there a dispute with the original creditor that remains unresolved? NO   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? I COMMUNICATED MY FINANCIAL PROBLEMS WITH THE CREDIT CARD COMPANY, WE MADE A MONTHLY PAYMENT AGREEMENT WHICH WAS KEPT FOR SEVERAL YEARS UNTIL DEBT WAS SOLD.  
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old credit card debt with RBS transferred to WESCOT = WHAT TO DO??


HDEBT
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Hi HDebt

 

Is this to do with your RBS Thread? If so we can merge it.

Is it still with RBS? I can give you an email address if you need it for the boss @ RBS.

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

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Receptaculum Ignis

 

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threads merged

please action post 25

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi HDebt

 

Is this to do with your RBS Thread? If so we can merge it.

Is it still with RBS? I can give you an email address if you need it for the boss @ RBS.

 

Yes its to do with my rbs thread. Yes please to their address I would so be grateful

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Yes its to do with my rbs thread. Yes please to their address I would so be grateful

 

Thank you for your reply and for merging the thread.

I have my agreement and checked it all correct.

 

Could you please send me the address I need to write to the boss at RBS FOR OFFEREING a settlement for my credit card debt.

 

I have already posted them a letter over a month ago and heard nothing.

 

I am now concerned I have the wrong address or they are simply ignoring it!!Kind

 

RegardsH

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Apologies, I keep trying to post and it wont go thorugh.Someone please help - DOES anyone have the RBS address I should be writing to when offering a settlement. I sent my letter six weeks ago now and think it is for the wrong address.Someone offered an email address - Please if anyone can helpThanks H

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Just take a copy of your orig letter,

addressed to , into any RBS branch

and require them to put it in Bank's secure Internal mail system.

 

 

Make a note of time, date and person who accepts it, for future ref.

 

RBS have an extensive internet presence,

so tel HO switchboard and ask for info.

 

 

Many Organisations do not reveal email addresses of senior staff, but may connect you to rel Sec/PA.

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Howdi

 

Heres the Email Address for the boss of RBS.

 

 

Any issues or need any further help let me know.

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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Thank you for the email address. I am going to send an email today. I also received a letter from Westcots at the weekend to my old address telling me I hadnt paid the 1.00 per month since end of June.I dont pay them I have paid the 1.00 at the bank to RBS as always and totally ignored the fact Wetcloths exist.Is it normal for this type of letter?Thanks H

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Ignore wetcloths

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Sent email

- Funny really as did not expect reply so fast,

within two hours I had a reply saying this will be looked into and I will be repsonded to within 10 days.

 

all I can do now is have hope and keep the faith, otherwise nothing will change for me.

I will keep you updated.

 

Dissappointed they didnt respond to my letter and it took me emailing the CEO to get anywhere.

 

I have limited access to the internet so got to have the hope they realise this is all i can offer and get in touch soon, waiting is awful.Thank you for help so far. I am ignorign Wetcloths.H

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Received reply from RBS

- They have informed me that my corrospondence has been passed to Westcot as they are responsible for the day to day management as account is with Westcot.

 

 

They said Westcot will contact me once reviewed my offer.

Is this normal?

I have continued to pay my 1.00 to RBS and ignored Westcot to date.

 

 

iS THIS WHAT USUALLY HAPPENS?

 

 

Kind RegardsHelen

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You have a right to deal with the Original Creditor as the debt has not been sold on in full.

Tell them you wish to raise a formal complaint about the matter, and they will then be forced to deal with you.

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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simply ignore wetcloths.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I have received another email from RBS

- I had asked them if they have sold the debt to WESTCOTS.

 

They have replied to me with the following:

The debt remains with the bank but Westcot are now responsible for the day to day management which includes agreeing repaying plan and assessing settlement offers.

 

In view of this,

I have asked them to review the offer and contact you once a decision is made.

This is from the Executive Office RBS

 

i am confused, as they are telling me that it si up to Westcots and although I have gone to the top of RBS, they are insisting it is up to Westcots.

 

I have not contacted Westcots as RBS are doing that and I will hear from Westcots.

This must be the new way of doing things, passing the buck????

 

Dont understand why if debt is still with them that they go to the comapny they have managing it

- I now find myself confused and quite unsure of what happens now.

Thanks for help so far Helen

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Wetcloths are not debt BUYERS!!!!!!!!!!!!!!!!!! so just ignore them,

stop silly letter tennis,

 

 

RBS are just being lazy )

No doubt thinking of sacking a lot of staff in the offices so the chairman can buy an expensive yacht as another CEO has and gets away with it)

 

 

cannot see why people waste time on Wetcloths and giving them monies for office parties at some peoples expense and leave people starving, Know what I would like to do with the people that runs these companies - enough said, pay RBS as you do now.

 

Do as I and 1000!s others do bin Westcot letters they give up after a few, and carry on regardless pay the owners only.

Edited by dx100uk
:mad2::-x:jaw::sad:
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  • 8 months later...

Hi Helen

How did you get on with your F&F offer to RBS/Wescot?

 

I haven't heard anything from Wescot for a few months when they said it was time for my annual review (first one since they started managing the debt) but if I was happy to continue paying £1 per month, then no need to contact them.

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why are you paying wetcloths

they are powerless.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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