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    • sorry but you've been here for +10yrs and are well aware that dca's on paper or at your doorstep have zero legal powers and how to deal with them. if you've never in all this time told your wife too, thats your problem. they know where you live so await their papertiger letter of claim if resolvecalls client are ever  brave enough. dx  
    • Yes all works have been completed and we have only just received the final report from Mercedes today (we have had numerous communications from them including photos and videos of work being completed) I can see now in the letter that the word “quotation” was used but this should have read invoice. Doves have been kept aware of the situation and have been in communications with Mercedes themselves, so they are already aware the work was being commenced. 
    • Hi all,   I didn't expect to start really badly with pucharse my new vehicle. 8th June I buy the vehicle from BigMotoringWorld. The car has 10987 and apparently service was done on 10852 mileage . I spend half day in the store to take the car and was even manipulated to buy warranty with is cost a lot money.   Since I left the store car has start to having issues with the breaks. Once i pushed break pedal car starting noising and don't have like power to stop the vehicle ( Pedal must be press to the end to stop )   I start to call them but no one was able to support they was just close the phone... So i decided to read the review about them and I was shocked... I take the decision I will return the vehicle and send them email on 12 June with the issues on breaks and request to return the vehicle. They reply to me 5 days later  In relation to your request to exchange your vehicle, please be advised that we do not have a returns policy on our vehicles. Please can you confirm how the vehicle is noisyssss I was really angry I have to deal with them and car was cosr me £31000 + finance cost so I read your posts in forums and took some advice from others colleges who have similar issues and reply to them as below.   Dear Big Motoring World   I'm writing to you about the car I bought from you for £31000. on 08.06.2024 The car has only 11000 mileage I was thinking is almost brand new however has issues with the breaks. ( Please note the car was apparently serviced 300 mileage ago and break was chaneged )   The breaks make the sound the are not with the good condition. When push the pedal break car is not stopping immediately. I'm not feeling safe to drive anymore with those vehicle. The Consumer Right Act 2015 make It and implied term of the contractI have with Big Motoring World that goods be as described, fit for purpose and of satisfactory quality. As you are in breach of contract and I've owner the vehicle for less than 6 years ( less than 2 weeks before the issues arose in fact ) I am within my statuatory right to ask for a refund at no futher cost to me.   Please note  I informed Motofinance company and informed about the issues and request to cancelled the agreement.   I look forward to hearing from you within 14 day with details of how you plan to arrange return the vehicle back.   THEN Since I send those email the conversation has completely changed and they reply to me below.   Thank you for email dated 11/06/24   I am sorry to hear that you have had cause to complain   My understanding if your complaint is: Your brakes are grinding and the vehicle is not stopping efficiently. In order to complete our investigation we require some additional information from you. please confirm the following at your earliest convenciance: Please can you confirm if you have visited a local Halford or Kwitfit or other repair agent to carry out a free of charge break health check ? Halford and Kwitfit are able to check your breaks to advice if they require replacement.   In order for me to issue to my response can you please confirm your desired resolution ?   If you feel I have not understood the nature of your complaint correctly, please advise me accordingly.   We will now be investigating this complaint and will aim to respond to you as soon as possible. We will keep you updated with the progress or your complaint in due course      I have really enough with them and just want to close the case and return the car.   Please can you advice what to do ?   Thank you   External Complaints Policy V.2.1 31.05.24 4.pdf.pdf
    • can we have the PCN bothsides to one mass pdf please previous uploads keep being made unavailable ?? dx    
    • <£300 so with a good defence and like most of these small sum util debts, jci will drop it before they have to pay any more fees. dx  
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    • Hello,

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Advice on monthly dd for car tax.


callum1999
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:confused:

 

In March this year (and September last year), it was your car; in your words "i paid my road tax", and "set up direct debits from my bank account", and it was from your bank account the direct debits failed.

 

So when did you transfer ownership of - or sell - the car to the car club? Did the 'club' ever tax the vehicle?

 

And, if the vehicle was clamped yesterday morning, why did you buy it (or transfer ownership) yesterday afternoon, knowing it was clamped?

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Yes but the car was registered as being the Club car with DVLA.

 

Yesterday afternoon i took over ownership of the car and taxed it.

 

The car is now mine and not the Clubs so am i liable for any debt or action resulting from that debt left by the previous named owners the Club.

It was already clamped before becoming the new RK so what arrangements did you make with the previous RK for getting the clamp removed.

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I have had no letters stating wht payments have not been requested and paid as agreed

 

Why and how would you expect this?

 

A bank does not monitor whether DD claims come in or not, they just pay them if they do.

 

DVLA wouldn't know who you are or how to contact you. They only know the Registered Keeper's address - and that was not you!

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It was already clamped before becoming the new RK so what arrangements did you make with the previous RK for getting the clamp removed.

 

No arrangements.

 

Once the car was transferred over to me that was my property so the clamp should have been removed.

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Callum, I think people are confused as to why you were previously paying car tax for a vehicle that was owned by the club, and at what stage ownership was transferred to you. CAG is a bit like Dragon's Den in that people get p'd off if you don't give them the whole story from the beginning!

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Callum, I think people are confused as to why you were previously paying car tax for a vehicle that was owned by the club, and at what stage ownership was transferred to you. CAG is a bit like Dragon's Den in that people get p'd off if you don't give them the whole story from the beginning!

 

Because i was the Chairman and Treasurer of the Club.

 

The Club was FA affiliated which ended last summer, the club folded.

 

The car was registered with DVLA as the Club being the owner.

 

So it was clamped under the as the Club being the owners of the car.

 

Yesterday afternoon i took ownership of the car by completing the V5 form and putting twelve months tax on the car.

 

All i am asking if the Club was the responsible for when the clamp was put on, anyone taking over the ownership of the car, would they be liable to pay for the clamp to be taking off?

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If the Club, as former keeper of the vehicle, has folded, it presumably has no assets to finance the removal of the clamp from its vehicle. Sounds like it's down to you, unfortunately!

 

 

How it came to be clamped in the first place (presumably due to the precarious nature of the club's funds) is largely immaterial to the situation you now find yourself in.

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If the Club, as former keeper of the vehicle, has folded, it presumably has no assets to finance the removal of the clamp from its vehicle. Sounds like it's down to you, unfortunately!

 

 

How it came to be clamped in the first place (presumably due to the precarious nature of the club's funds) is largely immaterial to the situation you now find yourself in.

 

OK thanks for that

 

I maintained the DD payments in the hope that i could get the club up and running again, missed one payment so they stopped the DD arrangement.

 

Unfortunately all the emails reminding of the DD payments were sent not to me but the Clubs email adress which became unactive after the club folded.

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I think you may have had some recourse if you became the new RK and had taxed it BEFORE it was clamped but becoming RK to a vehicle that has already being clamped for having no road tax won't get it released for free. Whoever is named as RK at the time would be liable for the penalties and clamp release fee but as it was legitimately clamped for having no tax then I don't think simply changing RK is going to work otherwise everyone would simply put their partner as RK to avoid clamp fees.

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