Vanquis - Moorcroft & PRA

[Shay50]

Hi

- I have an account with Vanquis that went into arrears.

 

Organised a payment plan with them but had to stop as hubby was made redundant and could not afford it.

 

Heard nothing from Vanquis

but got letter from Moorcroft saying they were handling debt.

 

Then a couple of months ago started getting statements from Vanquis with a note on the statement that debt had been passed to Moorcroft.

 

PRA have now been phoning and writing (since about 2 weeks ago) saying they are now responsible for the debt!!!

 

My query is this

- if I am still receiving statements does this mean my account is in default?

 

If it says on the Vanquis statement that Moorcroft are responsible

can PRA still contact me as have been getting at least 4 calls a day on my mobile which I have not been answering.

 

Should I carry on paying Vanquis even though they have not acknowledged my reduced payment plan now that they are sending me statements?

 

The debt is for £1516.

Any advice.

Shay

[dx100uk]

I suggest the debt has been sold on?

 

 

check your credit file see below

 

 

dx

[Shay50]

Hi - I have checked my credit report and all it has is Vanquis no Moorcroft or PRA.

 

Can Vanquis still send me statements (last one I received as 29/11/15)

saying debt is being handled by Moorcroft and then also get a letter from PRA saying they are dealing with the debt.

 

 

Can two debt collection agencies handle the debt at the same time and if yes should they not be on the credit report.

 

I don't understand why I am receiving monthly statements if my account has been "handed over" as well???

Any advice?

Shay

[Bazooka Boo]

No two DCA's cannot handle the account at the same time, so sit on your hands, and wait until they fight it out amongst themselves as to which creche is going to chase you for this account.

 

You should receive an annual statement of account, which will tell you the figure owing.

 

Have you received a default notice, and then a termination letter afterwards?

 

Is the figure going up, down or staying the same?

 

Keep everything in writing, if they call and you answer, laugh and hang up.

[dx100uk]

aha not been sold on then

you can totally ignore the silly dca's

 

 

they are not bailiffs and

have no such legal powers

 

 

carry on paying Vanquis direct

have you written to them regarding your financial troubles?

 

 

and asked them to freeze interest and penalty charges [which can be reclaimed]

 

 

as well as the ROP [PPI]

[Shay50]

Hi - yes they have stopped interest etc and agreed on a payment plan which went a bit out the window for a couple of months due to hubby loosing his job.

 

They are sending me monthly statements were the figure is the same but it says on the statement next to the account summary that I should contact moorcraft as it has been passed over to them to recover the outstanding debt.

 

If that is the case why are they still sending me monthly statements with payment due date etc and also why is another company chasing for the debit.

 

Just received December statement with a due date of 04/01/16.

 

Soooo confusing.

Shay

[dx100uk]

its not confusing

the original creditor has simply asked a couple

of no powers DCA's to give you a kick.

 

 

the dca's can safely be totally ignored

they don't own the debt

the original creditor does.

 

 

just carry on as you were.

 

 

and get reclaiming!

[Bazooka Boo]

Agreed, Keep paying as you are, you can ignore the powerless DCA.

 

As long as you are paying the OC then there is nothing they can do, and hopefully they might eventually realise that these tin pot DCA's are a waste of energy.

[Shay50]

Hi and thanks. Very clear now

- understand that is still owned by Vanquis and not the other two!!

 

 

Have had no notice of assignment etc so was also a bit confused as I did not also fancy any more dca's coming on board!!!

 

Just as a matter of interest,

if you pay one of the dca does the money go to them or the original creditor.

Was just wonder if it does go to the dca's if they make their payments!!!

 

 

Thanks for your help clearing this up, much appreciated.

 

Shay

[Bazooka Boo]

The money will go to the DCA if you pay them, they will then take their cut of the money before passing on the rest of it to the OC.

 

This is why you should never pay a powerless DCA, unless they own the debt, as it only encourages them, and makes OC's believe that they can pass the responsibility to a third party.

 

The whole reason behind not paying a DCA who then passes your funds onto the OC, is that you want to tell the OC that it is pointless employing these powerless nobody's and that you will only pay them direct, each time they have passed me onto a DCA I have continued paying the OC direct, if they sell it on, I've stopped paying.