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capital one paying up


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I sent my 1st letter 2 capital one asking for £120 in charges for the last 6 mths a week later they sent back a letter giving me not offering me £56 saying that oft says the charges should of been £12 not £20 so they are giving me back the difference and that the cheque is in the post which i have now got but not banked is this right what they have done :confused:

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