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Thepunisher2006

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  1. When i took my pram back the store manager gave us a full refund even though our pram was over 6 months old
  2. I might be wrong ,but these tack tics have worked for me
  3. letters, then court. that works but can take, time speak to the actual store manager not a manager who at toys r us are basicly jumped up customer advisors who have worked for the company for more than 2 weeks moan at him if hes not helpful ask for proof that you need a code from nintendo so you can show your solicor when you take them to court you have proof .Its all down to blaggin
  4. try seeing a solictor ,had the same problem no where near as long as yours .Ours was with phones 4 u for a 3 {the network three }contract we were told it was for 12 months as that was all we wanted but i signed it only to find out it was for 18mths ,kept phoning phones for u {there all centres}only to be told there was nothing they could do to be fair when we purchased the phone to start with i wasnt really happy with the phone and tryed to take it back within the 14 days period only to be purswaded to try another phone but was told we had a further 14days so after another week still not happy tryed to take it back only to be told the 14 days were up even though were told we had a further 14 days anyway kept bein told by phones for u nothing colud be done so we went to a solicitor explained all this ,she wrote to both phones 4 u and 3 , a week later contract was cancelled by 3 It might work for all you can do is try askin solicitors do half hour free sections
  5. It seams toys r us have loads of manager i for each department the person you need to speak to is the store manager{the man/woman in charge of the shop and make it clear your not happy tell him/her how you have been treated and take it from there or i dont know if others will like me saying this take it back to woolworths or somewhere else tell them you purchased it last week or longer than that but say you havent got the receipt ive done it loads a times shops and call centre dont get scared with treats of legal issues or solicitors becasue they just think you trying to blag them
  6. thats lucky i was about to send the letter tonight without the cheque{looks like a new envelope is required} thanx for that
  7. no its like they excepted that the charges have been dropped to £12 and just give me back the difference from what was a £20 charge ie £8 .There was nothing to sign ,it was like them saying sorry we got it wrong but heres the difference back so do i cash it or wait so they carnt say it was a final setlement
  8. i got my acknowledgement of service from halifax today after theY acknowledge it on mcol and on there form they put there number for the legal dept {maybe handy if your going the mcol way and wana blag an early setlement ] try this 01422 391 096 it also says SIGNED a A O'Brien Head of LEGAL SERVICES .Hope it helps someone
  9. :confused:Capital one have give half my money back {even though i asked for it in full}but said they are reducing all my previous charges to £12 thats why i getting my money back .Ive replied saying that ill except it as apart payment but still require the full amout SHOULD I BANK THE CHEQUE THOUGH ????????????????????????????????????????????????????????????????
  10. I learnt some info ,because the bayliff havent come into my house they have said they called twice when clearly they hadnt anyway i phoned the local fines place up and they said that the bayliffs were returning it back to the court .I was then told when back at the court i only need to pay the origanal fine of £80 because the bayliffs hadnt entered i dont pay ANY of there costs ha ha ha well as its nearly christmas ho ho ho
  11. I learnt some info ,because the bayliff havent come into my house they have said they called twice when clearly they hadnt anyway i phoned the local fines place up and they said that the bayliffs were returning it back to the court .I was then told when back at the court i only need to pay the origanal fine of £80
  12. Brought a pram from the said above shop 6 monthts ago n the lok system on the pram has give up took it back to the shop nd they said they would get it repaired {can they do that} well that was over 28 days go what shall i do next e have phoned yhe shop an get told its no back yet .Can we get our money back ?:?
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