Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Court claim from Lowells for Lloyds overdraft


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3182 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi Aterlatus - responding to your Report asking for help.

 

As this is an Allocation Hearing and you've not been told to File and Serve anything beforehand, there's no need to send SC&M anything just now.

 

Looking through your thread, I didn't see mention made at the AQ stage of the site's Draft Directions. I'm sure you included this with the AQ but, if not, see here and print off 3 copies to take to court - http://www.consumeractiongroup.co.uk/forum/general/53570-new-strategy-allocation-questionaires.html. It will help your case if the Judge adopts the Draft Directions.

 

You've already got the Allocation Hearing Witness Statement ready so have 3 copies of that too.

 

You could also print off and take 3 copies of this - http://www.consumeractiongroup.co.uk/forum/bank-templates-library/115276-skeleton-argument-stay-hearing.html. Make sure you're familiar with how and why you're asking for the case NOT to be Stayed.

 

It looks like you had the Hardship element covered in the AQ - have you completed the I&E sheet ready to take (3 copies). Perhaps a sheet showing your current standing re debts generally to confirm beyond your I&E that you are struggling under a burden of debt.

 

Finally, print off (3 copies of) the Hardship Waiver statement from July 2007 and the subsequent OFT state't about the continuation agreement re Waivers.

 

As there's only 10 mins scheduled, you may only get a brief opportunity to present your case so have some bullet points prepared to support your case's merits. Hope it goes well for you. :)

  • Haha 1

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

  • Replies 116
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Managed to find the FSA Press Release of 21st July 2008. Sections 19 and 20 and Annex 2 may be useful - http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/disp_monthly.pdf

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

This is the original FSA announcement of 27th July 2007 Waiver where Hardship is mentioned - FSA grants waiver to firms on complaints handling

 

and this is the 21st July 2008 continuation - FSA grants new waiver to firms on complaints handling

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

Lol,

 

Didn't help that I was hunting for OFT stuff when it's the FSA giving out the statements. :confused:

 

Oh....Wear a suit, or at least a shirt and tie. Be respectful and call the Judge sir or madam. Speak slowly and loudly when required and don't get angry or intimidated. (Apologies if any of this is stating the obvious but some peeps don't know what to do or expect. )

 

Hope it goes well for you tomorrow and good luck. :cool:

Edited by slick132
add'n

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

Sorry to hear this but it comes as no surprise.

 

I'd defo try FOS route if you've read the Waiver state's and think you tick the right boxes. :)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

  • 11 months later...

The courts last order should specify who is supposed to do what.

 

I'd expect the court to extend the Stay on it's own initiative giving interested parties leave to objecting if they wanted. But I don't see any merit in objecting whilst the OFT case is unresolved.

 

Maybe a quick letter in reply to the threatened Default reminding the bank of their obligations whilst the test case in ongoing.

 

Also, see here - http://www.consumeractiongroup.co.uk/forum/data-protection-default-issues/149449-put-your-credit-reference.html#post1581179 :)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

  • 10 months later...

The OFT test case ruling from the Supreme Court went in the banks' favour.

 

The only way forward with current a/c bank charges is if the bank has treated you unfairly in some specific way(s) or they have made errors in the handling of your a/c.

 

You may still try reclaiming charges if you fall into the Financial Hardship category. Read more on this in the Article in the Bank Template Library.

 

:)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

  • 5 months later...

Hi Ater,

 

To my knowledge, there's been no recent success in reclaiming bank charges.

 

I see no point in challenging the application to Strike Out. This leaves you with the possibility of costs against you so you may want to contact the sol'rs acting for the bank to see if they will agree to let you discontinue without costs. See what they say.

 

You should also consider your position about repaying the remaining o/d. Perhaps, if you can't repay it, put together a Budget Planner to show what you can afford to pay the bank. This will show in your favour if they consider court action against you for the o/d.

 

8-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...