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    • You probably do need to ignore it, but show it to us just in case. Cover up your name, address and anything that could ID you like your car reg. HB
    • Hi all! I've now had a "final notification letter" through from ECP. I assume I should continue to ignore this, but is there likely any action I need to take? Do you need to see a copy of the letter? Thanks
    • Please will you upload the defence in a PDF format document
    • Afternoon All - after 3 weeks of silence, this morning I received an email from HMCTS advising that P2G have rejected my claim. Decide whether to proceed Parcel2Go.com has rejected your claim. You need to decide whether to proceed with the claim. You need to respond before 4pm on 25 June 2024. Your claim won’t continue if you don’t respond by then. This is their ‘defence’ Their defence Why they disagree with the claim When choosing a service on the Defendants website, the Claimant chose to book their order with Evri and selected to take out £20 parcel protection which comes with the service. On the first page of the booking process, the Claimant entered the value of £265 for the contents and was offered parcel protection for loss or damages against their goods for £13.99 + VAT. The Claimant selected no, which then produced a pop up which explained 'We strongly recommend that you protect the full value of your item(s).' however, the Claimant still did not take this protection out and instead continued with the booking process. At the end of the booking process, the Claimant was offered this again which was refused and the Claimant continued with the booking by accepting the terms and conditions which re-iterates the information provided in the booking process. The parcel was sent, however, seems to be delayed in transit. The parcel finally started to track again, however, when delivered the parcel was empty with no contents. As such, the claim was re-opened and attempted to be settled for the £20 protection taken out in the booking process. This was refused by the Claimant as they felt they should be paid the full amount of the value entered when booking. Unfortunately, due to the refusal of the parcel protection in the booking process the Defendant is not liable to settle the claim to the value and only to the parcel protection taken out. The Defendant shall rely on the Terms and Conditions of carriage in particular section 9. The Defendant understands that the contents have not be handled with due care and attention, which is not being disputed, however, they are disputing the amount they are liable to. They have requested mediation, I’m sure not least to drag the case out even longer, but I can see no benefit to me in this and so shall reject it. As ever, I’d welcome your thoughts guys. g59   
    • I doubt HMCTS holds any data on whether arrests by AEAs required police assistance.  They couldn't or wouldn't provide data on how many of warrants issued were successfully executed - just the number issued!  In my experience, arrest warrants whether with or without bail are [surprisingly] carried out with little or no fuss.  I think it's about how you treat people - a little respect and courtesy goes a long way. If you treat people badly they will react the same way. Occasions when police are called to assist are not common and, having undertaken or managed many thousands of these over the years, I can only recall a handful of occasions when police assistance was necessary. On one occasion, many years ago, I arrested and transported a man from Hampshire to Bristol prison on a committal warrant. It was just me and he was no problem. I didn't know the Bristol area (pre Sat Nav) and he was kind enough to provide directions - seems he knew the prison.  One young chap on another committal warrant jumped out of his back window and I had to chase him across several garden fences.  When he gave up (we were both knackered) I agreed to drive by his girlfriend's house to say farewell for a while.  I gave them a few moments and he was fine. The most difficult are breach warrants but mainly in locating the defendant as they don't want to go back to prison - can't blame them.  These were always dealt with by the police until the Access to Justice Act transferred responsibility from them to the magistrates' courts. The fact was the police did not actively pursue them and generally only executed them when they arrested someone for something else and found they had a breach warrant outstanding.  Hence the transfer of responsibility.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Everlasting Boilers Claimform - ***Claim Struck Out ***Now a 3rd and 4th Claim


leerob695
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#######Defence######

 

1.The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made.

 

2.The Claimant has previously issued this claim on 28th September 2014 claim number xxxxxxx and Discontinued it on ( insert date).I draw to the court attention that the claimant must seek the courts consent to reserve a discontinued claim pursuant to CPR 38 .7 PD a) b).

 

3.Notwithstanding the above it is accepted that I and my wife did enter in this agreement for the goods described however the claimant failed to complete the work agreed to satisfactory standards and therefore after numerous attempts and requests to the claimant to resolve the matter the claimant has failed to comply or make good the works agreed by way of the agreement stated, in line with the Sale of Goods Act 1979.

 

4.Should the claimant wish to complete the works to a satisfactory standard I am willing to reinstate the monthly agreed payment as per the agreement.

 

5.By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.

 

 

 

One defence...that is all that is required at this stage...should the claimant wish to proceed...then you can particularise chapter and verse by way of your witness statement.

 

Regards

 

Andy

We could do with some help from you.

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Just checked online and it shows this

 

Your defence was submitted on 23/05/2016 at 17:29:56

 

 

Your defence was received on 24/05/2016 at 08:01:50

 

 

DQ sent to you on 25/05/2016

 

What is the DQ and do i presume by sending this they have ignored the CPR 38 .7 PD a) b). Part

 

or is this normal

 

Thanks in advance

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DQ is the Directions Questionnaire which transfers the claim to your local County Court and allocates the claim to the correct track.

 

This is usually sent out if the claimant notifies the court after receiving and considering your defence...normally they can have up to 33 days.

 

Seems they had 1 day and notified the court to proceed....and MCOL dispatched the DQ ...all in 1 day...wish the postal system was as good everywhere else:-D

 

But wait until it physically arrives through your letterbox.

We could do with some help from you.

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We don't know if they have sought permission..they may have.The point above is that's the fasted turn around to allocation stage I have ever encountered...1 day.

 

There is a always a possibility that it will get to court from the day the claim arrived...it what happens along the way that determines if it will ever see inside a courtroom.

We could do with some help from you.

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They did similar thing last time after I posted my defence

Then it got discontinued

So why would you say such a fast turnaround?

Should I be doing anything in meantime while waiting?

 

At what point will a court officer start looking at my defence

Quite worried as I don't have £4000 if they win

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Your defence was submitted on 23/05/2016 at 17:29:56

 

 

Your defence was received on 24/05/2016 at 08:01:50

 

 

DQ sent to you on 25/05/2016

 

As per above all in 3 days...the claimant usually has to wait a week to get a copy of the defence...then has 33 days to decide if they wish to to proceed to allocation stage (DQ)

 

So according to the above all done in 3 days.

 

Do you not agree thats fast?

 

The court will see your defence once you get a trial date...probably the same morning as the trial date.Unless they discontinue again

We could do with some help from you.

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Your defence was submitted on 23/05/2016 at 17:29:56

 

 

Your defence was received on 24/05/2016 at 08:01:50

 

 

DQ sent to you on 25/05/2016

 

As per above all in 3 days...the claimant usually has to wait a week to get a copy of the defence...then has 33 days to decide if they wish to to proceed to allocation stage (DQ)

 

So according to the above all done in 3 days.

 

Do you not agree thats fast?

 

The court will see your defence once you get a trial date...probably the same morning as the trial date.Unless they discontinue again

 

Yes pretty quick

Was all done online my end so perhaps that's why

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Not really all manual from there end...hence my remark about a fast postie.The claimant has access to online also but I have never known a turn around in 3 days....lets see when you get your DQ...as all this is really irrelevant.

We could do with some help from you.

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Received a form today entitled

Notice of proposed Allocation to the small claims track

 

Take notice that

1 This is now a Defended Claim

The defendant has filed a defence (then says a copy of which is enclosed has been crosse dout)

2 It appears this case is suitable for the allocations to the small claims track

if you believe that this track is not the appropiate track for the claim you must complete box C1 on the small claims direction questionnaire (Form N180) and explain why

3 you must by 13 june 2016 complete the small claims directions questionairre (form N180) and file it with the court office and serve copies on other parties

 

then i have enclosed ther N180 directions questionnaire

and inside that i have a form

"would you like to settle your case without going to a court hearing"

 

What do I do now Andy please

 

again really appreciate your help on this matter

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If you have the N180, fill it in (they can be dowmlnloaded and printed if not)

Agree to mediation (always) yes to Small Claims Track

Make 3 copies

Court

Solicitors

File

 

Post the first 2, file the 3rd, then wait for it to be allocated to track and transferred to your local court.

 

The N180 itself is quite straightforward to complete

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I dont have a solicitor as I can't afford one

 

I can't believe it has got this far concidering it has previously been discontinued and they havnt asked permission to try again suppose it just shows no one really takes notice of defence forms

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I meant the other sides solicitor

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I dont have a solicitor as I can't afford one

 

I can't believe it has got this far concidering it has previously been discontinued and they havnt asked permission to try again suppose it just shows no one really takes notice of defence forms

 

Your defence has not been seen by the court yet.....follow the process.

We could do with some help from you.

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No...it goes to the solicitor named on the claim form or if there is none the claimant.

We could do with some help from you.

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  • 2 weeks later...

Right We have passed the date (13th ) of which I had to send the form to the claimant and the court office

 

Ive not recieved anything from them but they will have received mine

 

What happens now?

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The court will send you a Notice of Allocation once the DQs have been processed

We could do with some help from you.

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Should have...but most dont.

We could do with some help from you.

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this is getting beyond a joke now its gone from being super quick to super slow

 

the DQ says it should be filed with the court office by June 13th to which it was sent in plenty of time ( sent June 9th)

 

Ive just looked online and it says that i filed it on 18th July

so i presume that the court will just put a judgment in on the claimants favour because THEY didnt do their job on time

 

Im getting really stressed about this now

 

what will happen?

Thanks in Advance

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Even though it says on the questionaire i Received that i had to file by the 13th and they did it on the 18th ? i thought it might default as a judgment as they will see it as late

 

Thank you

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They make allowances given the time the court is running behind

We could do with some help from you.

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