Jump to content


  • Tweets

  • Posts

    • Daft question - but you filed the defence on-line on MCOL as dx indicated, right?
    • We looked up the e-mail address so communications would be in writing.  If you do stuff on the phone the other party can just deny the contents of the conversation.  They can't deny what's written in an e-mail. So time to sort Pete out.  Check the following for accuracy and change anything I've got wrong.  Then e-mail Pete this evening.  I was thinking of threatening the pub with legal action but let's initially be nice.   Dear Pete, Re: PCN no.XXXXX, claim form no.XXXXX on 23 July 2022 I was a customer at your pub and I attach proof of purchase. I was picking up my cousin Ms XXXXX and her family as she was working as a cook with you at the time.  I entered the pub through the back door, went to the bar, and ordered a drink and a meal.  At no point did any bar staff alert me that I needed to add my registration number or did I see any signs advising me to do so.  I then took a seat outside in a small seated area so I could chat to my cousin while waiting for her to finish work.  We were joined by the management of the pub and bar staff during my time waiting  I was shocked a few days later when I received a demand for £100 from Civil Enforcement Ltd.  i contacted the pub and was told "don't worry, it's not enforceable". Well, that information turned out to be nonsense because I have now received a county court claim form from CEL. I contacted the pub again on XXXXX and was extremely disappointed to be told "there's nothing we can do". Of course there is something you can do.  You are the organ grinder.  You called CEL in.  You can call your dogs off.  Your pub has absolutely superb reviews on Google Maps regarding the way in which you treat guests.  Do you really think customers should be dragged to court?  I'm sure you don't. I am therefore requesting that you intervene and instruct CEL to cease court action. Yours, XXXXX
    • Thank you - Defence has now been filed Doc_20240501_182920_Redacted.pdf
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Skrill (Moneybookers) Debt - Please Help


messedaround
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3134 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi

 

Please can somebody advise me. I just received this email relating to my Skrill account:

 

Dear xxx

 

We are contacting you with regards to your Skrill account and we would like to inform you that it is currently on negative balance. The deposits you have made have been cancelled by you or your bank and this is why we never received the money.

 

Stopping the aforesaid bank transfer led to losses on our end, which left your Skrill account on negative balance. Therefore, we kindly ask you to deposit the amount of xxx GBP to your Skrill account by 10.10.

 

For uploading funds to your Skrill account, please refer to the Upload funds section or you can use the following bank details:

 

Account holder: Skrill Ltd.

Bank: xxx

Account number: xxx

Sort/Bank Code: xxx

Account currency: GBP

 

Please do not forget to put your Customer ID xxx in the reference field.

 

In case that you do not deposit the requested amount within the above specified deadline, we will be forced to take the case further and initiate a legal procedure against you.

 

Awaiting your soonest response.

 

Kind regards,

Skrill Help Team

 

The amount is around 2k.

 

I have a whole range of issues with this...

 

1. I paid these via instant bank transfer (Sofort Banking). I had no idea this could be reversed? I use Skrill as I do not like leaving money in my current account.

 

2. I have contacted my bank (Nationwide) who cannot see how this happened and say the reversals were a system error.

 

3. I have not currently got this amount to repay. I have some but not near all. My fault entirely, I thought I had a fair bit more than I should in my account, but used it on other debt etc as I thought these payments were done as they always were previously.

 

4. How do I respond?

 

5. What will likely happen to me?

 

Really worried.. Any advice would be great.

 

Thanks

Link to post
Share on other sites

I think all you can do is to explain the situation to them and to ensure that you repay whatever is required as soon as you can. I have never heard of these people so don't understand who they are or what they do.

 

Is it a great deal of money ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

I think all you can do is to explain the situation to them and to ensure that you repay whatever is required as soon as you can. I have never heard of these people so don't understand who they are or what they do.

 

Is it a great deal of money ?

 

 

They are a bit like paypal - provide a similar service...

 

Its 2k :(

Link to post
Share on other sites

Oh right. If they have paid out monies on your behalf, then there will likely be charges + interest. IMHO, you need to sort out an arrangement to repay as soon as you can - I guess they could cancel your account with them.. I really don't know what else to suggest.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

They could issue a county court claim against you. But they need to follow pre action protocol first. A couple of letters demanding that you repay the full amount, consideration of a sensible repayment plan. Get in touch with them - provide them with a repayment schedule - if they refuse, then until they make their next move. Little point in speculating or stressing until they refuse an offer to repay.

 

I imagine they will very likely cancel your account with them.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

messedaround I had same problem happen 2 months ago. Amount only around £200. It seems when making the direct transfers the transaction has bumped and been credited back to bank account from Skrill. So when you did those transfers they were never taken from your account.

 

What you should do is phone them asap maybe as it is very large amount. I have not heard from them since my email 2 months ago. But email was same as yours.

 

If you say there has not been answer back from them. Then try send them secure message when you are logged into your skrill account. Also you can find phone number for them there. I got through to them quick last year when I had a different problem.

 

Good luck and let us know.

Link to post
Share on other sites

  • 11 months later...

Does it say WILL take you to court, or "May"

 

Who si the DCA?

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

 

The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

Link to post
Share on other sites

Just so you know, a DCA cannot take you to court for a debt THEY DO NOT OWE

 

They also cannot break in and take your things, they are not bailiffs and do not have those powers.

 

No phone communication with them either, on this issue you will communicate only in writing, and keep proof of postage with a copy at all times.

 

Please can you scan in a copy of the letter and remove all personal details and barcodes and anything that would identify you.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

 

The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

Link to post
Share on other sites

Please see attached letters.

 

I am so annoyed with all this. I have made three official complaints to Skrill via their official complaints system, and they have failed to acknowledge any of them. I last sent them one on 18 September, and they have just marked it as 'closed' in the queries section of my account and deleted it! I offered them £100 a month towards it four times now with a request for what exactly happened and they just never respond at all.

 

I still cannot understand how between them and my bank they managed to reverse 2k in unreversible bank transfers..

 

The DCA is called Moreton Smith? I can offer them the same, but I am just so wound up right now.. Also the DCA has put the debt amount in euros..

Link to post
Share on other sites

OK they have been appointed - Means they do not own the debt. They cannot take you to court. Only the owners of the debt can.

 

It also say *MAY* not *WILL*

 

As Dx would say, its "Willy Waving"

 

Ignore.

 

If you have written complaints to the company then I hope you have proof of delivery and copies. *IF* the original company decide to issue a court case you will have a papertrail

 

As for this DCA, Never heard of them. Ignore, tuck their letters somewhere safe.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

 

The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

Link to post
Share on other sites

Also you may want to check your credit file.

 

The DCA have no authority to mark it, if they have you would have grounds for Complaint. Only Shrill can mark it until they sell the debt onto another party.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

 

The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

Link to post
Share on other sites

Also noticed your complaints have been through their system.

 

Maybe you need to write a letter of complaint and start at the beginning to Shrills CEO, send recorded delivery and keep proof of postage and receipt.

 

Also if you receive a N1 CLAIM FORM, come back immediately for advice.

  • Haha 1

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

 

The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...