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    • Thank-you dx, What you have written is certainly helpful to my understanding. The only thing I would say, what I found to be most worrying and led me to start this discussion is, I believe the judge did not merely admonish the defendant in the case in question, but used that point to dismiss the case in the claimants favour. To me, and I don't have your experience or knowledge, that is somewhat troubling. Again, the caveat being that we don't know exactly what went on but I think we can infer the reason for the judgement. Thank-you for your feedback. EDIT: I guess that the case I refer to is only one case and it may never happen again and the strategy not to appeal is still the best strategy even in this event, but I really did find the outcome of that case, not only extremely annoying but also worrying. Let's hope other judges are not quite so narrow minded and don't get fixated on one particular issue as FTMDave alluded to.
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    • the claimant in their WS can refer to whatever previous CC judgements they like, as we do in our WS's, but CC judgements do not set a legal precedence. however, they do often refer to judgements like Bevis, those cases do created a precedence as they were court of appeal rulings. as for if the defendant, prior to the raising of a claim, dobbed themselves in as the driver in writing during any appeal to the PPC, i don't think we've seen one case whereby the claimant referred to such in their WS.. ?? but they certainly typically include said appeal letters in their exhibits. i certainly dont think it's a good idea to 'remind' them of such at the defence stage, even if the defendant did admit such in a written appeal. i would further go as far to say, that could be even more damaging to the whole case than a judge admonishing a defendant for not appealing to the PPC in the 1st place. it sort of blows the defendant out the water before the judge reads anything else. dx  
    • Hi LFI, Your knowledge in this area is greater than I could possibly hope to have and as such I appreciate your feedback. I'm not sure that I agree the reason why a barrister would say that, only to get new customers, I'm sure he must have had professional experience in this area that qualifies him to make that point. 🙂 In your point 1 you mention: 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver. I understand the point you are making but I was referring to when the keeper is also the driver and admits it later and only in this circumstance, but I understand what you are saying. I take on board the issues you raise in point 2. Is it possible that a PPC (claimant) could refer back to the case above as proof that the motorist should have appealed, like they refer back to other cases? Thanks once again for the feedback.
    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
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Lowell / HFC SAR CCA request failure.


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Hi,

 

I have a debt with Lowells bought from HFC Bank, for approx £290

 

 

the last payment/acknowledgement was in March 2009.

 

 

Lowells bought the debt and started sending me letters and calling as they usually do.

 

 

However after first reading this site I sent them an SAR in March 2014.

 

 

They have dragged their feet attempting to comply with my request until today (Sunday)

 

 

I received an email from them the contents below.

 

 

They sent statements and other fairly useless info to me but failed to send an original CCA signed by me.

 

They have now stated they do not need to and instead sent me a copy of the agreement I may have signed way back in 2005.

 

 

The copy has my details handwritten but no signature or anything else.

 

Is there anything else I can do about this, as they say I now have 30 days to "arrange a repayment plan"....

 

As you can see from the email this has been going on since March 2014.

 

 

I also have a Barclaycard debt with them for which I am just starting the same process

as on the original SAR they only complied partially with the HFC account

and again have done nothing with the Barclaycard SAR or account since then

- well over 7 months for them to get the info together which they presumably dont have!!!

 

Contents of todays email copied below ----

 

Original Creditor: HFC Bank LTD

 

I write further to our email dated 21 August 2014 and apologise for the delay in responding.

 

Summary of your complaint

 

You are unhappy with our contact in relation to the above former HFC Bank LTD account,

as you believe we have failed to supply you with all the information you have requested under the Data Protection Act 1998.

 

My Findings

 

Please be aware that under Section 7 of the Data Protection Act 1998, we are only required to provide you with the documents that we hold.

We have no obligation to seek and obtain further documents that you request under this legislation.

 

Our records show that we responded to your request for information under Section 7 of the Data Protection Act 1998

and provided you with the data you are entitled to under such a request on 5 March 2014.

The Data Subject Access Request pack we provided complies with the requirements made under the request.

 

I note that you have requested a copy of the signed original credit agreement for the above account.

 

The documents required to be supplied in relation to any account governed by the Consumer Credit Act 1974

have been the subject of a lengthy legal test case of Carey v HSBC Bank PLC [2009]

where it was held by the High Court that to comply with such a request:-

 

1. The original signed agreement need not be supplied, as a reconstituted copy of the agreement is sufficient

provided it contains the name and address of the person as it was when the credit agreement was signed; and

 

2. If the terms and conditions of the credit agreement have been varied following the date it entered into,

then a copy of the last varied terms should also be supplied.

 

Given the above, please find attached a reconstituted copy of the agreement as supplied by the original creditor, HFC Bank LTD.

I have also enclosed statements of the account which demonstrate the balance remains outstanding and due.

 

I have placed your account on hold for 30 days to allow you the opportunity to review this information to contact us

with your repayment proposals. If we do not hear from you within this time, collection activity will resume.

 

I hope that this response concludes the matter to your satisfaction. If for any reason you are not satisfied with this response,

please do not hesitate to contact me on telephone number 0800 5420 058 or reply to this email.

 

Please refer to our email dated 21 August 2014 which gives you the right to refer this matter to the Financial Ombudsman Service.

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A SAR is ONLY sent to the original creditor, so to HFC, Lowlifes will have absolutely nothing at all on you.

 

A CCA request, can be sent to the DCA (lowlifes) demanding money off you.

 

So in a sense, Lowlifes have complied with your request.

 

When was the original agreement taken out?

 

What is the debt? Loan, card?

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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A load of tosh....

 

When was your last payment 2009 so it is not sb yet till next year

 

Have you had statements' from the DCA?

 

Send the account in dispute letter from the CAG library

 

Since the agreement is from 2005 then they need to send the original agreement to you

 

I would now CCA HFC direct for a £1.00 its worth it

 

If memory serves me you can also use the Civil Procedure rules to get the CCA as well

 

Make an official complaint in detail they will investigate it and give you a final resolution so you can then complain to the FCA

 

Stay off fo the phone do it all in writing by 2nd class post too

If I have been of any help, please click on my star and leave a note to let me know, thank you.

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sar HFC

 

 

CCA lowlife.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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start a new thead in the Barclaycard forum for that debt

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi thanks,

 

The agreement was started on 17/5/2005 and my last payment was on the 17/3/2009.

 

 

I have had a statement from the lowells which looks like the closing statement from HFC dated 29/9/09.

 

 

The account was for a loan for a TV.

 

 

Looking at the statements a lot of the amount outstanding looks like it could be made up of charges such as administration fees and rtd direct debit fees.

 

I will CCA HFC and see what happens.

 

 

I will also send the account in dispute letter to lowell,

 

 

do lowell or HFC have to send me the original agreement?

 

Thanks.

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Keep your email safe as you may need it later. The SAR should have contained all the information re: your account does it do so?

 

 

I would sent Lowlife a letter stating you have the SAR and will need time to digest it and claim the fees back and will need more than the 30 you allow, as I am not legally qualified, drag it out for 6 months then it will b SB

If I have been of any help, please click on my star and leave a note to let me know, thank you.

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Yes, I have kept all the emails, I have not contacted them by phone and have only signed anything digitally (the users of this site are VERY helpful). The SAR does contain the original account numbers, as these are on the closing statement from HFC which Lowells sent me.

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Sorry misread that before posting, the SAR does contain most information but I dont think it includes it all, eg they must have tried telephone contact more than those times stated on their contact log etc. (Sorry for the extra posts... getting late!)

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the op has not sent a CCA to lowlife

they sent an sar

 

 

they've returned a recon so p'haps no real point. mind.

 

 

the sar will get the CCA from HFC

if they have them they always include them in an sar

 

 

the OP has the statements do if we can see them please

 

 

we'll let you know what you can reclaim

 

 

please postthemup

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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HOW TO UPLOAD DOCUMENTS / IMAGES ON CAGicon IMMEDIATELY YOU DO NOT NEED 10 POSTS

.

IMPORTANT To protect your IDENTITY and ensure you remain ANONYMOUS on CAGicon you must ensure that you REMOVE all Personal Information including Barcodes, Names, Addresses etc

.

ENSURE: To leave all Monetary Figures and Dates.

.

DO NOT USE A BIRO, PEN, SEE THRU TAPE OR LABELS TO EDIT THE INFORMATION

.

1. SCAN YOUR DOCUMENT

.

- Set your default scan page size to A4 less than 300 DPI (150 will do)

- Scan the required letters/agreements/sheets - as a picture (jpg) file

- Don't forget you can use a mobile phone or a digital camera too!!

.

- If you have multiple scans/pictures please put these into a WORD DOC first ensuring you have removed all Personal Information before converting to PDF.

.

- IPHONE ONLY: Take a picture and Convert to PDF via an APP

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2. HOW TO EDIT (Remove Personal Information)

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- Do this using MSPAINT.EXE or any Photo Editing program and ensure to save the document.

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3. HOW TO CONVERT YOUR DOCUMENT TO PDF

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- If you have OFFICE installed this has an installable PRINT to PDF option so use this and save as PDF.

- If you have PDF as an installed driver use this program and save as PDF.

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OR Go to one of the many free online pdf converter websites:

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- http://freejpgtopdf.com/

- http://www.convert-jpg-to-pdf.net/

- http://www.freepdfconvert.com/

- http://www.pdfmerge.com/

- http://www.primopdf.com/

.

PLEASE REMEMBER: It would be better to upload a Multi-page PDF rather than multiple Single PDFs.

.

4. BEFORE UPLOADING YOUR DOCUMENT ON CAG

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- Logically Name your PDF File so Users know what it is. DO NOT NAME YOUR FILE USING BANK NAMES OR CAG IN THE TITLE

.

- For Example: Default Notice DDicon-MM-YYYY.

.

IMPORTANT To protect your IDENTITY and ensure you remain ANONYMOUS on CAG please ensure that you do a final check that all Personal Information including Barcodes, Names, Addresses etc. are REMOVED before carrying out the NEXT STEP

.

5. HOW TO UPLOAD YOUR DOCUMENT ON CAG

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- In your Thread/Post open a new msg box here.

- Click 'Go Advanced' below the msg box.

- Click 'Manage Attachments' below that box.

- Click the 'Add Files' button on the top right.

- Click 'Select Files', navigate to your file(s) on your PC.

- Click 'Upload Files'.

.

- You DON’T have to put a link to the attachment in the msg box just upload it ……… JOB DONE

- You can click on your links to check them too!!

.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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