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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Checking Utilities Before Completion. ( I'm New!)


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Hi All, Hopefully I am in the right forum, apologies if not.

 

Can anyone give me advice?

 

I am about to buy a repossession, offer accepted, legal team on the case etc.

 

I want to check the utilities BEFORE I complete. The Estate Agent has no information about the utilities, but they are taped off and the system drained.

 

Can I get it all working to get a Gas/Electricity/Water person to check the systems are all OK BEFORE I move in?

 

I am have a damp specialist visit to see how much the damp/condensation will cost to remedy (Top floor flat), but how do I get water gas electricity looked at? Will the relevant companies switch it on so I can test OR can they confirm the systems were all OK prior to repossession?

 

If there are issues can I get the Vendor ( Bank ) to remedy before I move in? And remedy and damp before I move or not?

 

Can I reduce the offer if anything needs fixing?

 

Apologies if this is the wrong sub forum.

 

Regards

 

DG.

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DG,

 

Hi and a warm welcome to CAG !!

 

I'm a builder so I can answer the "plumbing and electrical bits". ...But NOT the legal bits.

 

The "Utility" Co's. Will connect the gas and electric.

Electric will be the "Main fuse and carrier".

Gas will be the removal of a "Cut off cap and re connection"

 

You will need a "Gas safe" engineer for the refilling of the central heating and recommissioning of gas appliances.

This is to make sure there are no leaks and the appliances are safe.

 

In addition this engineer will be able to deal with any "water" leaks found.

 

Electrics:

Once the "Main fuse and carrier" are fitted the the electrics "should" work.

Weather they are "Safe" is a different matter !!!!

 

Again I would suggest you contract an NICEIC Reg electrician to give you a report (Full Wiring Check).

This will involve checking all the wiring circuits in the distribution board (fuse board).

 

I don't think you will be allowed to do any of this prior to the purchase.

I don't think you could claim back costs from anyone.

 

See what the "Legal Crew" advise.

I wish you luck.

F16

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Hi

 

I have moved your thread to our Utilities - Gas, Electricity, Water area and I have left a short redirect so you can find your thread.

 

Its administrative so nothing for you to do.

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DG,

 

Hi and a warm welcome to CAG !!

 

I'm a builder so I can answer the "plumbing and electrical bits". ...But NOT the legal bits.

 

The "Utility" Co's. Will connect the gas and electric.

Electric will be the "Main fuse and carrier".

Gas will be the removal of a "Cut off cap and re connection"

 

You will need a "Gas safe" engineer for the refilling of the central heating and recommissioning of gas appliances.

This is to make sure there are no leaks and the appliances are safe.

 

In addition this engineer will be able to deal with any "water" leaks found.

 

Electrics:

Once the "Main fuse and carrier" are fitted the the electrics "should" work.

Weather they are "Safe" is a different matter !!!!

 

Again I would suggest you contract an NICEIC Reg electrician to give you a report (Full Wiring Check).

This will involve checking all the wiring circuits in the distribution board (fuse board).

 

I don't think you will be allowed to do any of this prior to the purchase.

I don't think you could claim back costs from anyone.

 

See what the "Legal Crew" advise.

I wish you luck.

F16

 

Thanks for the detailed reply. Much appreciated.

 

That has helped me decide my next move.

 

If anyone has any more info would be a great help!

 

👍

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