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    • Firstly, I would like to thank everyone for their help in this matter. Since my last post I have received a reply from Plymouth Council Insurance Team concerning my wife’s accident (please see enclosed letter and photo of the offending Badminton post) which they deny any responsibility for the said accident. I feel that the Council is in breach of their statutory duties under the following acts: The Leisure Centre was negligent in its duty of care and therefore, in breach of the statutory duty owed under section 2 of the Occupiers’ Liability Act 1957. Health and Safety at Work Act 1974 (the Act) to ensure, so far as is reasonably practicable, the health, safety and welfare at work of all their employees, and others who might be affected by its undertaking, e.g. members of the public visiting the Leisure Centre to use the facilities. The Management of Health and Safety at Work Regulations 1999 that requires employers to assess risks (including slip and trip risks) and, where necessary, take action to address them. The Provision and Use of Work Equipment Regulations (PUWER) require the risk to people’s health and safety from equipment that is used at a Leisure Centre be prevented or controlled. I would like some advice to see if my assumptions are correct and my approach to obtaining satisfactory outcome to this matter are accurate. Many thanks   PLM23000150 - Copy Correspondence.pdf post docx.docx
    • Talking to them does not reset the time limit, although they will probably tell you it does, they'd be lying. Dumbdales are the in-house sols for Lowlife, just the next desk along. If Lowlifes were corresponding with you at your current address then Dumbdales know your address. However, knowing that they are lower than a snake's belly, you would be well advised to send them a letter, informing them of your current address and nothing else. Get 'proof of posting' which is free from the PO counter, don't sign it, simply type your name. That way then they have absolutely no excuse for attempting a back door CCJ.   P.S. Best course of action, IGNORE them, until or unless you get a claim form......you won't.
    • A 'signed for' Letter of Claim has been sent today so they have 14 days from tomorrow... Lets wait and see what happens but i suspect judging by their attitude they wont reply 
    • I am extremely apprehensive about burning our files.... I do not know why, so it is becoming an endless feedback loop. Scared to pull the trigger to speak in the desire not to mess up my file. 
    • Hi All, So brief outline. I have Natwest CC debt £8k last payment i made was 7th November 2018 Not a penny since. So coming up to the 6 year mark. Can't remember when i took out the  credit card would be a few years before everythign hit the fan. Moved house 2020 - updated NatWest as I still have a current account with them. Then Lowells took over from Moorcroft and were writing to me at my current address. I did get a family member to speak to them 3 years ago regarding the debt explained although it may be in my name I didn't rack it up then went contact again. 29th may received an email from overdales saying they were now managing the debt. I have not had any letter yet which i thought is odd?  Couple of questions 1. Does my family member speaking to lowell restart statute barred clock? 2. Do you think overdales aren't writing to me because they will back door CCJ to old address even though Lowells have contacted me at current address never at previous? ( have no proof though stupidly binned all letters  ) Should I write to them and confirm my address just incase? Does this restart statute barred clock? 3. what do you think best course of action is?   Any help/advice is appreciated I am aware they may ramp up the process now due to 7th December being the 6 year mark.   Many Thanks in advance! The threads on here have been super helpful to read.  
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EE make moving even more stressful!!!


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Hi This is my first time of posting so please bear with me.

 

My daughter, who lives in Cornwall, recently moved house. She is with EE for both her phone and broadband so rang them, giving enough notice, to say that she would be moving on the 28th March. No problem said EE.

 

EE then contacted her to say that her new address didn't exist! As it is the presbytery of a church she found out that the Post Office had it listed under the church but said that they would separate the two.

 

She contacted EE to tell the this and they came back to her to say that it would need a new line put in but that BT couldn't get there until 17th April.

 

When she moved in, she found that the existing line was still active so contacted EE to tell them. They said BT didn't have an active line showing so she offered them the number but they said " it doesn't work like that"

 

On 17th April the BT engineer didn't arrive. When my son-in law phoned BT they said that the engineer had been unable to find the house and that nobody had answered the phone. This might have been because EE ( in spite of having my daughter's mobile no had given BT the landline number which was still connected at her previous address!!!

 

Another visit couldn't be booked until 20th May.

 

I have had my daughter on the phone almost in tears. Yes BT have been and fitted a new line but when she contacted EE today and asked why they still had no broadband, their answer was basically "What broadband it wasn't ordered " She now has to wait until 19th June before her broadband goes live!! When she said that she was paying for a service that she wasn't getting, the person from EE said that she has been compensated. They gave her a £30 reduction on her bill but as she has been without a phone for 8 weeks and will be without broadband for 12 weeks (providing that EE actually get it live on the 19th June) this doesn't cover it. She has also been told that she now has to wait until the broadband goes live before she can apply to get her original number back. (She was told by EE that she would be able to take her number with her)

 

Sorry to have gone on for so long but I can't believe EE's attitude and the fact that they have made the stress of moving even worse!!

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shocking....... I would write a formal letter of complaint.

 

 

and sorry to add this but normally EE or many companies cannot change the number back once its gone :(

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