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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Please can someone tell me if it is legal and acceptable for a meter reader from G4S to stand in my back garden,

point his phone at my bathroom window and take a picture of me standing at it whilst topless?

 

This is what happened last week.

 

Apparently there must've been a knock at the door.

I did not hear the door go as the water was running in the bathroom and I was about to have a bath.

 

The sash bathroom window was open about 2inches and I was standing at the sink next to the window when something caught my eye.

I looked out to see the meter reading guy complete with uniform and id card around his neck pointing his phone up at my bathroom window.

 

I shouted down to him "could you please stop taking naked pictures of me?"

 

He didn't respond and left.

 

I know it was G4s because a short while later I went out and saw their car in the area.

Is this acceptable behaviour for g4s acting on behalf of scottish gas?

 

Should I complain or am I over-reacting?

 

Was this for some kind of evidence to prove that I was in and not getting the door?

if so why would they do that?

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You need to start with G4S and warn them what happened and that you are reporting the matter to the police.

 

If you are 100% sure it was G4S of course?

 

Then make a report to the local Police regarding the invasion of privacy.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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thanks, yes I do know it was them.

They have been very intimidating in the past.

usually they knock so loud you would have to be deaf not to hear them

and they keep on knocking for ages as I was stuck in the bathroom once before when they came.

 

As I have ocd I am usually in the bathroom washing or cleaning something

and if interrupted I would have to start what could be a 8 hour washing ritual all over again.

 

I have tried to phone and arrange appointments so i don't get the surprise visits

which send my ocd through the roof,

but they never respond with times or dates.

So it is an invasion of privacy then?

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The taking of photographs whilst you were in your own home by a stranger, especially when naked is an invasion of privacy yes, because you expect a certain amount of privacy in your own home.

 

This might also be on the cusp of a sex offence?

I strongly urge you to contact your local police, 101 unless you know their geographic number?

 

Utility Services (gas and electricity meters)

 

We undertake meter reading services on behalf of a number of major energy suppliers. If you have any customer enquiries about your service, of if you need to rearrange appointments, please contact utilityservices.enquiries@uk.g4s.com Tel: +44 (0) 845 300 5016.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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