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Do orange sell your details?


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Hi there,

recently I just purchased a new PAYG mobile, my friend found the offer online and bought it for me.

 

The brand new phone only cost 2.99 and I had to purchase £10 top up with orange.

 

I had the phone for 2 days, I had not used it at all and my first text was from a company asking me if I wanted to claim compensation for my accident!

Grrr! I was confused as to how this company got my number, as it's not an Internet phone and my numbers not on the net anywhere.

 

I phoned orange, they told me it was because I'd been on the net, I told them no I hadn't.

I asked if they had sold my number to marketing companies, to which they strongly denied.

 

The answer to it in the end from orange was that it was a recycled number from 2009 and that's how they got my number!

I said to orange that's a coincidence that after 5 years, within 2 days I'm receiving marketing texts.

They absolutly assured me they don't sell customers details, I said ok if that's what your saying, but I'm not sure.

They told me if I wasn't happy I could report to ombusman.

 

Having been in a situation where my own insurance company sold my details I'm not sure if I trust any big company anymore!

 

Also recently my partner phoned the CAB for debt advice and within an hour texts came through from companies offering to clear debts!!!

He does have an iPhone but I'm unclear how that happened too!

 

So any thoughts, do orange sell details?

 

Anyone with similar experiences out there?

 

Thanks!

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Good Evening Occupied.

 

I believe EE and Co are telling you right here. I personally dont thin they are at fault here however if the texts are bothering you then you can change the number with them.

As for your partner, if they went online to look at a DMP / IVA then thats more than likely.

 

As much as i hate EE... I think they may have a point here.

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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Sadly Phoen operators regularly recycle old numbers. If they didnt, then you'd have phone numbers like 07797 432943247298749823492837492374923 . Yes, that long.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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