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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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is this legal


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I have joined a company recently carrying out deliveries multi drops, I have been told I'm self employed but I use there van, diesel and insurance, I have been told I get 80 a day and 40 for Saturdays, now here is the bit I am more confused by, they have set routes all planned out with eta times, now most of the time I can get finished before it or on time only by breaking half the speed limits, but when I do finish late ie today saturday where I started at 6am and only finished now 3pm they told me I get no extra because of traffic and still get the flat rate which would put me below minimum wage, where do I stand legally on all this, as I think the company is breaking the law heavily, including being in at 6am and not getting back to the depot till 8pm and then having to go back in at 6am which I'm sure is against the law again because your meant to have a 12 hour rest or so I have been told, can anyone tell me what I can do

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it doesnt sound legal to me and i'm self employed i think your best port of call would be to call HMRC and speak to them as from where im standing it sounds like the company is trying to avoid its tax obligations. ive posted a link below for contact details.

 

http://search2.hmrc.gov.uk/kb5/hmrc/contactus/results.page?affinity=2042

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  • 3 months later...
  • 1 month later...

  • I have been told I'm self employed but I use there van, diesel and insurance,

This shouldn't matter too much, your named "status" is largely irrelevant, a contract of employment can be implied if not explicitly stated. You would be deemed an "employee" even if they term you "self-employed" if you wear company uniform, listed in company documents/phone directories, are instructed/disciplined directly by the company, etc.

 

  1. most of the time I can get finished before it or on time only by breaking half the speed limits

If the job requires you to break the law, you should raise these matters with your boss. You do not want to lose your license and be stuck with no job!

 

  • I do finish late ie today saturday where I started at 6am and only finished now 3pm they told me I get no extra because of traffic and still get the flat rate which would put me below minimum wage

Definitely illegal. Even if actual hours go above contracted hours they should pay you for them.

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  • 11 months later...
I have joined a company recently carrying out deliveries multi drops, I have been told I'm self employed but I use there van, diesel and insurance, I have been told I get 80 a day and 40 for Saturdays, now here is the bit I am more confused by, they have set routes all planned out with eta times, now most of the time I can get finished before it or on time only by breaking half the speed limits, but when I do finish late ie today saturday where I started at 6am and only finished now 3pm they told me I get no extra because of traffic and still get the flat rate which would put me below minimum wage, where do I stand legally on all this, as I think the company is breaking the law heavily, including being in at 6am and not getting back to the depot till 8pm and then having to go back in at 6am which I'm sure is against the law again because your meant to have a 12 hour rest or so I have been told, can anyone tell me what I can do

 

Doesn't seem right to me. Perhaps you should visit a local law centre and seek legal advice.

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