Here's a question[ PRA / Mckenzie hal l]

[thundy]

So my phone has been ringing at all hours of the day (see my petition thread) It's PRA / Mckenzie Hall. ive been called as early as 7:30 am and as late as 23:15. I dont answer withheld numbers, but they have started using spoofed local numbers. When i am able to, i answer the call. They always Mumble who they are so it is barely audible and then ask "For security" personal detail which i do not give out over the telephone.

 

I know what the call is regarding as I took one of those 12 month semi payday loans, and when i tried to contact them a couple of weeks ago to rexolve the issue they informed me that they had "sold" the debt to mckenzie hall and would not be able to discuss the issue. I tried telling them that i would not discuss anything with Mckenzie hall due to their reputation of being bullyish and unreasonable but got much the same answer again.

 

Anyway back on point.

 

They keep calling, and i keep giving them the same answer, to which they always say "we will take your refusal to pass security as refusal to co-operate and thus will carry on collection proceedings" digression number 2. given that they are not allowed to pass any information to anyone other than "the account holder" and demand this information to discuss it, does it not seem odd that they then tell "whoever" they could actually be speaking to, that there are collection proceedings against the intended recipient?

 

So why wont these tools just do what they are supposed to and send me a freaking letter, telling me how much i owe?

I'm not even trying to get out of paying it. I fully acknowledge that i owe money and am willing to pay. Im just not dumb enough to give out my personal details to any tom, dick or harry that happens to ask for it over the phone.

 

not really sure where to go with it now as i'm still getting calls and voicemails etc etc. This close to christmas, with emploment contracts waiting to be renewed, im in no frame of mind to deal with some dodgy debt collector who cant even send a letter.

[silverfox1961]

Hi

I think the only way to stop the calls is to write to them. The only issue is that you have no MH account number for them to refer to.

 

Have you logged the call dates and times? I don't think they should be ringing at stupid o'clock

[Crocdoc]

The first question will be are you Thundy? the answer is NO therfore there is no need for further information.

 

They will get fed up wasting their time

[thundy]

Thanks for the advice. I guess i'll just wait for them to actually send me a letter. Now to focus on my legalcare problem again urgh..