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    • for more information both driving offences were on the same day 18/11/23 so currently fall inside the 6 month mark for prosecution is that correct?
    • You're a wizard with Booking.com, Dave. I'll wait to see if you have any joy talking to your buddy and hope you have a good catch up. Thank you for doing this. I'm not sure the owner of this gite knows what she's doing so I'll certainly mention what you've just said about customer services. I'll wait for the result of your conversation first, though. HB
    • Yes, I noticed that.  Too much of a coincidence methinks!  The OP says they never received a LoC and then in the CPR answer the solicitors say they hold a copy of the LoC but don't include it. I think the best thing is not to request a copy but use this against them in your WS - you never received LoC and indeed in their answer to your CPR request (included an an exhibit in the WS) they included various documents but not the LoC.
    • Frustratingly I've got a voice WhatsApp message from my friend but he's misunderstood the situation and thinks it's you who wants to cancel.  Anyway, I've answered asking if I can call him and hopefully the two of us will be free at the same time today to actually speak on the phone. In the meantime I found this on a page I think meant for people/businesses who have listings on Booking.com How can I communicate with guests to inform them about unforeseen issues at my property and initiate a cancellation? If you’re experiencing unforeseen issues and can’t accommodate your guests, you must report this to our customer service. They will support you with the cancellation request and relocation of the guests, if applicable. https://partner.booking.com/en-gb/help/reservations/changes-cancellations/handling-cancellations-and-guests-cancellation-requests#question-153182 So that's what the host should be doing.  
    • Hi ALl,    Would appreciate some advice and support. I went to insure my car with my partner last night and they refused insurance. I checked my dvla license online and it stated I have been disqualified for 6 months. This is due to 2 driving offences that I failed to identify the driver. I moved house a year ago and completely forgot about changing the registered address. This went to court on 14th May 24 and was given a fine for both and 6 points each totalling 12 points and a 6 month ban. I have read a few things online and spoken to a couple of solicitors for a quick consultation and views and opinions are so varied. Some solicitors are charging extortionate money for something that I know takes 5 mins such as the statuary declaration.    I am going to complete a statutory declaration today and get a solicitor to sign and submit this. But is this just delaying the inevitable? what's the likely hood of being able to overturn this and just pleading guilty to the original 2 offences and take the 3 points for each and a fine with no ban? Any help would be much appreciated, I have been sent the papers by the courts today so have this to hand. Looks like I'm only being charged for the failure to identify and not that and the speeding offence if that makes any difference.    R
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Re: Cash4phones Problem


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Hi, can anybody help?! I sent my old mobile phone off to Cash4phones in September (2013). My accepted the offer and according to the website my payment was sent for processing on 27/09/13. After sending emails to the company asking about the money I STILL have not received it!. I emailed last week (5/11/13) and, even though the website states that they will reply within 48 hours, I have still not had a reply. I also emailed them again this week (13/11/13) and, yet again still no reply! I have also rung them on 4 occasions but there was no reply, I was told I was in a queue and someone will answer shortly, I waited for 45 mins and no one answered!This is the most useless and unhelpful company I have ever had to deal with and now I just don't know what else to do!!! Can anybody please help???

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This is a very usual story with this company.

The quickest thing to do is to issue a county court claim and you will find that you get the money and your court fee very quickly.

Did they agree to pay you the original offer price? Highly unusual if they did.

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What was the quoted price and what was the eventual offer? - and how did they explain the discrepancy

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The original quote was £105. Final quote £32! I pressed the accept button by accident so I haven't questioned them regarding the original quote. I just want this over with now as I'm really fed up with the company.

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Apparently my home button was faulty! which is why they lowered my offer! The phone was in almost perfect condition. When I posted it i wrapped it in bubble wrap and used a padded envelope!

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As they haven't paid you yet, I would write them a letter explaining that if they do not pay within 7 days, that the contract will be at an end.

Then sue them for the entire £105 or the return of your phone.

 

Do this now. Stick to the deadlines - don't make the threat if you aren't prepared to go ahead.

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  • 3 weeks later...

http://www.consumeractiongroup.co.uk/forum/showthread.php?400492-Cash4phones-help-with-MCOL-**WON-AND-ALL-COSTS-TOO**(1-Viewing)-nbsp

 

Look at my link Carie. I claimed for postage costs, telephone costs, court costs and the price of the original offer. No one requested any proof but it was there if they wanted it. Eventually took it to MCOL which cost £25. They disputed it so I signed the papers from the courts saying I wanted to go ahead and they backed down. Took me 4 months but it was worth it. Received all my expenses plus the cost of the phone. Don't give up on them. Good luck. message me if you want any help.

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Thanks for your message Jess. I actually took this to MCOL on Monday. But it is good to know that if C4P dispute me I need to persevere. And thanks for the offer of help, I will be in touch if I need to :)

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If you receive any papers from this company, we would like to see them please.

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