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    • Northmonk forget what I said about your Notice to Hirer being the best I have seen . Though it  still may be  it is not good enough to comply with PoFA. Before looking at the NTH, we can look at the original Notice to Keeper. That is not compliant. First the period of parking as sated on their PCN is not actually the period of parking but a misstatement  since it is only the arrival and departure times of your vehicle. The parking period  is exactly that -ie the time youwere actually parked in a parking spot.  If you have to drive around to find a place to park the act of driving means that you couldn't have been parked at the same time. Likewise when you left the parking place and drove to the exit that could not be describes as parking either. So the first fail is  failing to specify the parking period. Section9 [2][a] In S9[2][f] the Act states  (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; Your PCN fails to mention the words in parentheses despite Section 9 [2]starting by saying "The notice must—..." As the Notice to Keeper fails to comply with the Act,  it follows that the Notice to Hirer cannot be pursued as they couldn't get the NTH compliant. Even if the the NTH was adjudged  as not  being affected by the non compliance of the NTK, the Notice to Hirer is itself not compliant with the Act. Once again the PCN fails to get the parking period correct. That alone is enough to have the claim dismissed as the PCN fails to comply with PoFA. Second S14 [5] states " (5)The notice to Hirer must— (a)inform the hirer that by virtue of this paragraph any unpaid parking charges (being parking charges specified in the notice to keeper) may be recovered from the hirer; ON their NTH , NPE claim "The driver of the above vehicle is liable ........" when the driver is not liable at all, only the hirer is liable. The driver and the hirer may be different people, but with a NTH, only the hirer is liable so to demand the driver pay the charge  fails to comply with PoFA and so the NPE claim must fail. I seem to remember that you have confirmed you received a copy of the original PCN sent to  the Hire company plus copies of the contract you have with the Hire company and the agreement that you are responsible for breaches of the Law etc. If not then you can add those fails too.
    • Weaknesses in some banks' security measures for online and mobile banking could leave customers more exposed to scammers, new data from Which? reveals.View the full article
    • I understand what you mean. But consider that part of the problem, and the frustration of those trying to help, is the way that questions are asked without context and without straight facts. A lot of effort was wasted discussing as a consumer issue before it was mentioned that the property was BTL. I don't think we have your history with this property. Were you the freehold owner prior to this split? Did you buy the leasehold of one half? From a family member? How was that funded (earlier loan?). How long ago was it split? Have either of the leasehold halves changed hands since? I'm wondering if the split and the leashold/freehold arrangements were set up in a way that was OK when everyone was everyone was connected. But a way that makes the leasehold virtually unsaleable to an unrelated party.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Experian charging without card details


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I am a bit confused here.

 

I keep getting emails from credit expert telling me that my card details are due to expire in 25 days I have been getting these every month now and they very clearly state that my membership is going to expire if they don't receive my card details I do not wish to keep paying for this service I cant afford to pay the £10 every month right now so I didn't bother giving my card details when I got my new card, I have logged in to find that under the card details section there is no information yet credit expert have still been taking 9.99 every month despite telling me almost every month that my membership would expire if I don't provide my card details, I didn't want their service so didn't bother providing my details therefore assuming that the contract would end.

 

How on earth can they charge me when they don't have my card details, and why aren't they terminating my "membership" as they state they are going to do.

 

Your credit or debit card is expiring soon

Please update your details

Dear

Our records show that the payment card that you use to pay for your CreditExpert membership is going to expire within the next 25 days. We recommend that you log in and update your card details before your card expires.

Update your payment details

 

What you need to do:

1. Log in and click on 'My Details' on the top right hand side of your screen.

2. Scroll down to your 'card information' and add in your new payment card details.

3. Make sure the correct card is selected for us to use to take payment for your membership and click 'Save'.

 

Please note: If you have already updated your details, thank you. Please ignore this email.

 

Don't forget, your CreditExpert membership gives you all of these benefits:

Access to your Experian Credit Report and Score

Credit offers matched to your Experian Credit Score

Alerts of key changes to your Experian Credit Report

 

If you have any questions, or want to find out more about how we can help you please feel free to contact our customer service team on 0844 481 0800.

 

Please do not reply to this e-mail. This email address is not monitored, so if you have any queries, please us at [email protected].

 

Many thanks

The Experian team

 

[ATTACH=CONFIG]46860[/ATTACH]

:madgrin:

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Tis but a simple reply required.

 

Sir/madam,

 

Re Account No. xxxxxxxxxxxxxxxxxxx

 

I no longer require the services of xxxxxxxxxxxxxxxx and give formal notice of cancellation, no further payments can be taken after date................;

 

Inform your bank of the cancellation and that no further payments are to be made.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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You should contact your bank and tell them that you wish to cancel the continuous payment authority, they must do this as instructed, if they still pay despite your instruction you can demand repayment of any costs uncured by yourself.

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

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Just to be clear, there is no requirement for the OP to contact Experian, the authority can be stopped just by contacting the bank, although a confirmation note to the CRA may stop them continuing to pester for payment.

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

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Tis but a simple reply required.

 

Sir/madam,

 

Re Account No. xxxxxxxxxxxxxxxxxxx

 

I no longer require the services of xxxxxxxxxxxxxxxx and give formal notice of cancellation, no further payments can be taken after date................;

 

Inform your bank of the cancellation and that no further payments are to be made.

 

Experian don't accept cancellation by email. We tried it. Only by phone.

They get any new card number from the bank even when a card has expired .

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I had this scenario when i tried to stop my account with these, I sent them an email the sent me one back to say that i would have to cancel by phone, I sent them one back saying that I entered into the arrangement by e-mail so therefore I should be able to cancel via e-mail.

 

I ended up contacting my bank and just cancelling the payment, at first they said that i would have to contact Experian, then when I mentioned the legislation they then agreed and stopped the payments.

Experian have another product which they like to push on people who cancel their main service, it costs£1.99 and sends you an alert if you file changes, this is why they are so eager to get you to ring.

 

http://www.legislation.gov.uk/uksi/2009/209/regulation/55/made

 

Consent and withdrawal of consent

 

55. (1) A payment transaction is to be regarded as having been authorised by the payer for the purposes of this Part only if the payer has given its consent to—

 

(a)the execution of the payment transaction; or

(b)the execution of a series of payment transactions of which that payment transaction forms part.

(2) Such consent—

 

(a)may be given before or, if agreed between the payer and its payment service provider, after the execution of the payment transaction; and

(b)must be given in the form, and in accordance with the procedure, agreed between the payer and its payment service provider.

(3) The payer may withdraw its consent to a payment transaction at any time before the point at which the payment order can no longer be revoked under regulation 67.

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

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Just go to the bank with a letter instructing them to cancel all further payments, get the bank to stamp a copy for you with date received.

 

Send a copy to Experian as well.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Experian don't accept cancellation by email. We tried it. Only by phone.

They get any new card number from the bank even when a card has expired .

Letter not e-mail, they only want phone contact to try to keep you as a customer.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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You say they told you very clearly that your membership would expire. Nowhere does the text you quoted state that!

 

Actually you are indeed correct.

 

My tablets play havock with my brain funactionability and I often dont see what right in front of me.

 

However that aside the simple statement

 

Our records show that the payment card that you use to pay for your CreditExpert membership is going to expire within the next 25 days. We recommend that you log in and update your card details before your card expires.

Update your payment details

 

What you need to do:

 

Does insinuate that the way if I don't pay they wont be able to collect and if they cant collect then as with all memberships a natural conclusion of this is that memberships then lapse, they are misleading me by sending me this email as I have now found out they know that that it matters not to them that my card expired, they sent me the same email in March May June July September October each time i just assumed ah thats ok it will just cancel and thought nothing more of it, things have got ultra bad financially with me and every single penny is crucial these last 2 months its then that I started a spreadsheet covering every payment on it was the last credit expert i then saw a email like above so didn't put the payment in for this month and was really shocked when it came out, its only this month I realised what was going on. I have been lax with finances up unti recenly and it has cost me.

:madgrin:

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Make sure you make a formal written cancellation, you don't want any rejected transaction charges that have been seen to happen with CRA subsriptions.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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