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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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What to do next.


Zonker
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You know you in trouble when your doctor asks you what to do next....

 

I am unfortunately in a mire of poo. I need some help and when referral to 'specialists' came back as no thanks we don't want to see you. This is a bit of a bother for the NHS in my area setup basically means 2nd opinions are very hard to get for this field of medicine. So 2nd opinions are not really on the cards in this situation.

 

A trip to A&E isn't either, my condition at moment is not bad enough to warrant a visit there.

 

So hopefully before my next appointment with the doctors I am trying to work out how the system works. My current understanding is the doctor is responsible for my primary care and that I get treatment for anything they cant deal with themselves.

 

So with the situation I find I am facing can I in no uncertain terms demand they sort it? I don't wish to be de registered with them, as that would cause more problems for me. All I can find is that I have a right to see a doctor who is competent with my case.

 

Any ideas or things I point out to them that can help?

 

So stuck at moment I really need advice lol

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What condition?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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You dont need to go into detal but a base outline can help advise on who to contact.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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I was initially given a diagnosis of adjustment disorder...but that was several years ago and things have got worse beyond what is normal with that diagnosis.

 

CPN ..nope coz the waste of space 'specialist' without even seeing me says he cant help. So that's a no with the CMHT even tho I was referred 2 times by my GP

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Demand a referral to a consultant at your hospital.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Get a formal complaint in to the healthboard.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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So by the looks of things I am pretty well stuffed for help , pretty sure the doctors only real course of action is to refer... Is there anything I can point them to get maybe a referral to a private hospital at NHS expense?

 

It seems I only have the right to see a doctor but after that there is no right to get appropriate treatment?

 

Complaining. From what I have read on this forum that seems to get them all defensive and may not help my immediate needs. I think that will be warranted after I have help.

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Zonker Is it a second opinion that you need. It is your right in law to ask for one. Write a letter to your consultant and ask him for a written explanation of why he is unable to help you. Go to your G.P and demand a second opinion from a different consultant at a different hospital. There are many sub groups of adjustment disorder and many outcomes and treatments you need a full assessment of your condition.

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Yes mr_masiff I have the right to ASK but not the right to GET a 2nd opinion. Learnt that last time I asked for a 2nd opinion

 

Yes but you do have the right to ask why that particular consultant cannot help you. Perhaps adjustment disorder is not in his field of expertise. If it is not then you have the right to ask for a referral to a consultant who is more knowledgeable in this field.

 

If you do a little bit of research you should be able to find which consultant in the area deals with your condition and then asked to be referred to them. Did your G.P give any explanation why the last bunch feel they did not want to see you.

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Did a bit of research.... no hope of finding out names of consultants but asked hospital and no one it seems, is better at this than another. Because where I live it dictates the consultant ill see. Yep the one who hasn't listened from day 1.

 

1st referral no letter to me just a letter to GP

 

2nd referral no letter to me just to GP. GP this time wrote saying they didn't want to see me. After speaking to the GP I have the feeling they just confirmed diagnosis and said no point in seeing me.

 

I asked for a referral back to them originally because I was 'forced' upon them from another consultant (the previous 2nd opinion I got) and didn't address my concerns.

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Zonker, are they saying there is no treatment for your condition other than I presume medication.

 

Have you contacted any groups which may be able to help you. Have a look at the list at the bottom of the first document. Also if you look at the second document it states that a diagnosis of adjustment disorder is only valid for only six months and should be regularly reassessed.

 

http://www.mentalneurologicalprimarycare.org/downloads/primary_care/adjustment_disorder.pd

http://www.psychologyservice.co.uk/therapy-adjustment-disorder.htm

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I find it easier to explain as a diagnosis that encompasses a lot of different symptoms that at least lets you put something on official forms.

 

Yes you are right its a short term diagnosis. Since its gone on for a long time 'proper' diagnosis would be nice

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I find it easier to explain as a diagnosis that encompasses a lot of different symptoms that at least lets you put something on official forms.

 

Yes you are right its a short term diagnosis. Since its gone on for a long time 'proper' diagnosis would be nice

 

Hi Zonker in a number of ways I am in your situation, I have been told I have a anxiety related disorder, When I ask what type of disorder nobody can give me an answer. I do not fit that group or another I have bits of each.

 

Treatment is one size fits all, none of which fits me. Its fine on on official forms until someone questions the diagnosis because of time or symptoms.

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The lack of treatment isn't good. Symptoms have got worse. Suppose all I can do is make it clear to the Doctor is he responsible for primary care and its his problem to get to me appropriate treatment.

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