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    • What do you guys think the chances are for her?   She followed the law, they didnt, then they engage in deception, would the judge take kindly to being lied to by these clowns? If we have a case then we should proceed and not allow these blatant dishonest cheaters to succeed 
    • I have looked at the car park and it is quite clearly marked that it is  pay to park  and advising that there are cameras installed so kind of difficult to dispute that. On the other hand it doesn't appear to state at the entrance what the charge is for breaching their rules. However they do have a load of writing in the two notices under the entrance sign which it would help if you could photograph legible copies of them. Also legible photos of the signs inside the car park as well as legible photos of the payment signs. I say legible because the wording of their signs is very important as to whether they have formed a contract with motorists. For example the entrance sign itself doe not offer a contract because it states the T&Cs are inside the car park. But the the two signs below may change that situation which is why we would like to see them. I have looked at their Notice to Keeper which is pretty close to what it should say apart from one item. Under the Protection of Freedoms Act 2012 Schedule 4 Section 9 [2]a] the PCN should specify the period of parking. It doesn't. It does show the ANPR times but that includes driving from the entrance to the parking spot and then from the parking place to the exit. I know that this is a small car park but the Act is quite clear that the parking period must be specified. That failure means that the keeper is no longer responsible for the charge, only the driver is now liable to pay. Should this ever go to Court , Judges do not accept that the driver and the keeper are the same person so ECP will have their work cut out deciding who was driving. As long as they do not know, it will be difficult for them to win in Court which is one reason why we advise not to appeal since the appeal can lead to them finding out at times that the driver  and the keeper were the same person. You will get loads of threats from ECP and their sixth rate debt collectors and solicitors. They will also keep quoting ever higher amounts owed. Do not worry, the maximum. they can charge is the amount on the sign. Anything over that is unlawful. You can safely ignore the drivel from the Drips but come back to us should you receive a Letter of Claim. That will be the Snotty letter time.
    • please stop using @username - sends unnecessary alerts to people. everyone that's posted on your thread inc you gets an automatic email alert when someone else posts.  
    • he Fraser group own Robin park in Wigan. The CEO's email  is  [email protected]
    • Yes, it was, but in practice we've found time after time that judges will not rule against PPCs solely on the lack of PP.  They should - but they don't.  We include illegal signage in WSs, but more as a tactic to show the PPC up as spvis rather than in the hope that the judge will act on that one point alone. But sue them for what?  They haven't really done much apart from sending you stupid letters. Breach of GDPR?  It could be argued they knew you had Supremacy of Contact but it's a a long shot. Trespass to your vehicle?  I know someone on the Parking Prankster blog did that but it's one case out of thousands. Surely best to defy them and put the onus on them to sue you.  Make them carry the risk.  And if they finally do - smash them. If you want, I suppose you could have a laugh at the MA's expense.  Tell them about the criminality they have endorsed and give them 24 hours to have your tickets cancelled and have the signs removed - otherwise you will contact the council to start enforcement for breach of planning permission.
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Charlotte v barclays **WON**


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Hi, I have been reading everyones stories and i am so happy that i am not the only one out there suffering these terrible charges. I have read through the library and FAQs and am about to post my first letter requesting £550 overdraft charges back one of which i recieved yesterday. Am i correct in thinking i have to send my letter to the customer relations team not my local branch?

Wish me luck. Thanks for all the fab advice and well done to everyone who has not given up in getting there money back!!

charlie

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Good luck.

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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  • 7 months later...

Well the 28 days are up and barclays have filed a defence! I started the claim through moneyclaim on 22nd September and now it cannot be dealt with through moneyclaim anymore, so i am waiting for a date for court. (scarey stuff). barclays seem to hang on the longest don't they? Well when its all over my bank account will definately be moved elsewhere!! Good luck everyone else in this situation!

xx

charlie

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hey ive just started out wanting to make my claim not really sure how to go about it or where to start could you help me??:confused:

 

im with barclays aswell!!

 

thanks

 

Gary x

 

Hi first read the faqs and threads in the Barclays forum. Secondly start your own thread that way you wont get lost in this one. :D

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Hi......You should now get an A.Q. along with a copy of their defence and this will of course set you back further expence. However I can assure you through personal experience that the extra cost and time involved will be well worth it in the end!......Best of Luck!

 

Jendoc

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Well the 28 days are up and barclays have filed a defence! I started the claim through moneyclaim on 22nd September and now it cannot be dealt with through moneyclaim anymore, so i am waiting for a date for court. (scarey stuff). barclays seem to hang on the longest don't they? Well when its all over my bank account will definately be moved elsewhere!! Good luck everyone else in this situation!

xx

 

Dont worry you will be fine. ;)

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Hi......in short......when returning a completed A.Q. if the amount being claimed is or less than £1,500 then it is free!..However if the claim is over £1,500 the cost is £100 which is of course returnable as part of your overall court costs when you win!

 

All other Court costs are via the link above in 'Livelylad's reply.

 

Jendoc

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Hi......in short......when returning a completed A.Q. if the amount being claimed is or less than £1,500 then it is free!..However if the claim is over £1,500 the cost is £100 which is of course returnable as part of your overall court costs when you win!

 

All other Court costs are via the link above in 'Livelylad's reply.

 

Jendoc

 

In the link if you scroll down it states the Allocation track fee.

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  • 1 month later...

Well, i have got my date and it is the 21st December 06 at 10am which is much quicker than i had imagined it was going to be! Good old Barclays they keep going to the end don't they! I know it is probably a dim question but how will i know if they are going to settle out of court? What is the latest i will hear from them? Is it ever on the actual day?

I really hope everyone out there who is going through this process doesn't accept anything other than the full amount owed, just remember it's your money!

charlie

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Well, i have got my date and it is the 21st December 06 at 10am which is much quicker than i had imagined it was going to be! Good old Barclays they keep going to the end don't they! I know it is probably a dim question but how will i know if they are going to settle out of court? What is the latest i will hear from them? Is it ever on the actual day?

I really hope everyone out there who is going through this process doesn't accept anything other than the full amount owed, just remember it's your money!

 

It would be helpful if you keep your posts in your original thread sio that we can follow your progress Charlotte. I've arranged they are merged.

 

What Court are you in. Is it Cardiff? If so you'll probably find that it's a Directions Hearing, not the final one.

To follow my case progress, click here to see where I'm at right now.

 

Welshman

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Well Blow me down with a feather !!!!!

 

As i sat at home trying to work out the court bundle a lovely letter from barclays landed on my door mat saying :-

 

As you can see from our defence, we consider your claim lacks meritand that it will fail ( i love that bit) in particular we disagree with your legal analysis that the charges levied to your account with barclays amounts to penalty clauses and are unfair. We do however, recognise that the sum at issue between us is relatively modest and as such, it is not cost effective for either party to take this matter to trial. Therefore, in order to avoid the inevitable time and cost associated with pursuing the claim to trial, we are preppared to settle your claim upon payment of charges applied to your account, together with the statutory interest and costs totalling £380.00 subject to the terms set out in this letter.

This offer to pay £380 is in full and final settlement of your claim and is strictly without any admission of liability on our part. By accepting this offer, you agree that the existence and the terms of this offer are confidential between us. (Not likely)

If you agree to the terms of this letter please sign and return a copy of this letter to me (Celyn Evans Legal clerk) at the above address within the next 7 days. You will also need to notify the court in writing that you have dicontinued your claim against us. Please forward a copy of your letter to the court when you return a signed copy of this letter to us.

 

Should you decide to reject this offer, then we reserve the right to disclose this letter to the court.

 

Do i have to sign this particular letter? I don't agree to not tell anyone! after all i just have told everyone! Ha Ha.

Also the £380 doesn't include any interest, i never asked for any but they have put in their letter they have included it. What should i do?

 

To everyone who is thinking of taking the pathetic offers they put out at the begining of the process DON'T ! Just give it a go, does this not show what they are all about? they push you to the very end hoping you will give in, and unfortunately lots of people still do!

 

GOOD LUCK !!

charlie

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If you don't agree, send this letter

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/25716-rejection-settlement-offer.html .

 

Obviously you've already got a court date so amend the letter accordingly - maybe reminding them that your court date is just around the corner.

To follow my case progress, click here to see where I'm at right now.

 

Welshman

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Hurrah,

I rang up MR Celyn Evans and explained that i didnt accept the terms and conditions to the payment so he said i could just cross through anything i didn't agree with. So i did just that and faxed him the copy and put the original in the post and 20minutes later he rang me to say the money was in my account ! So a right result !! Hurrah !!

charlie

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Hi Charlotte,

Well Done, I am at the stage where Barclays have just filed defence and I was beginning to give up hope, scared about the next stage, but reading your thread has helped.

Thanks

Su J

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hi, iv sent 1st letter and charges sheet off and barclays have replied with a "dealing with ur complaint" letter how long do they hav 2 send me a propper letter saying wot they intend 2 do abt it iv been readin every1s input n realise barclays r very slow at dealin with these things just want 2 no how long iv got b4 i can get grrrrrrrr n get intouch with them thanks a lot

good luck 2 all that r in the middle of their claims and well done 2 all that have won

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  • 12 years later...

This topic was closed on 03/07/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

charlie

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