hi, iv sent 1st letter and charges sheet off and barclays have replied with a "dealing with ur complaint" letter how long do they hav 2 send me a propper letter saying wot they intend 2 do abt it iv been readin every1s input n realise barclays r very slow at dealin with these things just want 2 no how long iv got b4 i can get grrrrrrrr n get intouch with them thanks a lot good luck 2 all that r in the middle of their claims and well done 2 all that have won