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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hull City Council sending Bailiffs for an unpaid parking ticket


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It is largely an automated system. You receive a ticket, it goes unpaid, & eventually is sent to the Traffic Enforcement Centre where a Distress Warrant may be issued to the Council & they in turn pass on to Bailiffs for enforcement.

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Your Bailiff acts on instructions, he will have to wait until TEC contacts your Council, who in turn contact the Bailiff Co, who in turn contact the Bailiff. By having let him know what you have done he may plead ignorance to having received any message and attend just to be bloody minded. As said above move the car etc for 24 hours.

 

Also be aware that the Bailiffs are probably reading & monitoring this thread.

 

This is exactly why I sent a text message instead of telephoning him - I have the evidence on my phone that the message was sent at 12.44 today - right after the email was sent to Northampton Court.

 

How far away do I need to park? He has my registration so what's to stop him walking up and down the street looking for the car if it's not on my driveway?

 

Now I'm getting paranoid! :x

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1 - not if it is the only item that may be seized if you have refused them peaceful entry to your home.

2 - if it is still subject to finance - as long as it is not a bank loan - then you could have left it in place as it is exempt from seizure - however you would have had to have had a copy of the agreement handy to give him as proof.

 

Done the right thing by playing better safe than sorry.

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