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    • It's better to keep advice on the open forum for everyone's benefit. Maybe you could post up the correspondence in a single pdf document and cover up your personal details, reference numbers and so on? HB
    • Hi on the notice of disqualification it lists the 2 speed offences and marks offence withdrawn? This is for both offences and then the other 2 is the MS90s which I’m fined for and the additional costs. R
    • Hi,    It has taken a while, but I have received an email from Auxillis -  hello, we are not dealing with this claim all we do is log accident for you isnurance - the claim has been passed to your underwriter markerstudy 0344 873 8183 as they are deal with fault cliams ion behalf of adrian flux. thankyou auxillis   I have made repeated attempts to phone Markerstudy in between working from home, struggling for energy and trying to find a cheap car so that I can keep my job (community support worker). Thankfully I have a supportive team and I am being given phone calls to make but it cant last too long. I had a severe migraine over the weekend and also have quite bad whiplash in my neck and back.    I found this in my insurance policy booklet -    Protection and Recovery If the insured vehicle cannot be driven following an incident leading to a valid claim under this section, we will pay: • the cost of its protection and removal to the nearest approved repairer, competent repairer or nearest place of safety; and • the cost of re-delivery after repairs to your home address; and • the cost of storage of the insured vehicle incurred with our written consent. If the insured vehicle is damaged beyond economical repair we will arrange for it to be stored safely at premises of our choosing. You should remove your personal belongings from the insured vehicle before it is collected from you. In the event of a claim being made under the policy we have the right to remove the insured vehicle to an alternative repairer, place of safety or make our own arrangments for re-delivery at any time in order to keep the cost of the claim to a minimum     I do about 20-25000 miles a year with the work I do, I have been getting quotes and putting that I have now have one accident and no no claims bonus and the cheap quotes from similar companies to markerstudy are more than double what i paid last year at 8-900 and aviva is offering 2600 which is simply out of my price range and more than the car i am looking at.  I am starting to wonder if it is even worth going ahead with the claim as i have no one to claim from. I have had no information from any of the enquiries I have made.  I have a full tank of vpower diesel in the car in the impound, i can strip it for parts and probably make what I will be offered by the insurance payout and get the money quicker.  As I have made contact and started the process can I back out, still keep my NCB and a claim free history? Also what happens with my injuries? I don't think there is any permanent damage but my dr refused to see me and just gave me a boat load of naproxen and codeine. What happens in the future if things don't get better and I cancelled this claim? Can you claim injuries off your own insurance because the other guy ran and you cant find him? I have tried to ask these questions off markerstudy but they keep me waiting for nearly an hour then end the call.    Thank you for your time and help.  It is really appreciated.  I am quite honestly on the floor, I have been really ill, in hospital, had nearly 6 months off work and only been back full time a few weeks and now this.  The fact the company you pay large sums of money to look after you in a time of need is also behaving criminally just makes you want to give up.    
    • Thanks for the response. Am I able to send you the documents I’ve received or can you message via instant message and I’ll send these? Reece
    • Regretfully it does. Have you actually seen any papers which show what you were charged with (rather than what you were convicted of)? It is unusual not to be “dual charged” but if you were not charged with both, you are where you are. If you had been charged with both offences and providing you were the driver at the time, you could, after performing your SD, have asked the prosecutor to drop the “Fail to Provide” (FtP) charges in exchange for a guilty plea to the speeding charges (you cannot be convicted of speeding unless you plead guilty as they have no evidence you were driving). You will have difficulty defending the FtP charges. In fact, it’s worse than that – you have no chance of successfully defending them at all because the reason you did not respond to the requests is because you did not receive them and that’s entirely your fault. No it’s not correct. Six months from 18/11/23 was 18/5/24 so, unless they were originally charged, the speeding offences are now “timed out.” There is one avenue left open to you. If you perform your SD you must serve it on the court which convicted you. You will then receive a date for a hearing to have the matters heard again. Your only chance of having the matters revert to speeding (and this is only providing you were the driver at the time of those offences) is to plead Not Guilty, attend court. When you get there you can ask the prosecutor (very nicely, explaining what a pillock you know you were for failing to update your  V5C) if (s)he is prepared to raise “out of time” speeding charges, to which you will offer to plead guilty if the FtP charges are dropped.   This is strictly speaking not lawful. Charges have to be raised within six months. Some prosecutors are willing to do it, others are not. But frankly it’s the only avenue open to you. There is a risk with this. I imagine you have been fined £660 (plus surcharge and costs) for each offence. The offence attracts a fine of 1.5 week’s net income and where the court has no information about the defendant’s means a default figure of £440pw is used.  If the prosecutor is not prepared to play ball you can revise your pleas to guilty. A sympathetic court should give you the full discount (one third) for your guilty pleas in these circumstances but they may reduce the discount somewhat. The prosecution may also ask for increased costs (£90 or thereabouts is the figure for a guilty plea). So it may cost you more if you have a decent income (I’ll let you do the sums). But MS90 is an endorsement code which gives insurers a fit of the vapours. One such endorsement will see your premiums double. Two of them will see many insurers refuse to quote you at all meaning you will have to approach "specialist" (aka extortionate) brokers. So you really want to exhaust every possibility of avoiding MS90s if you can. One warning: do not pay solicitors silly money to defend you. Making an SD before a solicitor should attract just a nominal sum (perhaps a tenner). That’s all you should pay for. You have no viable defence against the FtP charges and any solicitor suggesting you have is telling you porkies. The offer to do the deal is easily done by yourself and you can save the solicitor’s fees to put towards a few taxis and increased insurance premiums if you are unsuccessful. In the happy event you find out you were "dual charged", let me know and I'll tell you how to proceed. (Seems a bit odd hoping you were charged with four driving offences rather than two, but it's a funny old world!).    
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DO what i do. Fully tripped down windows installation. Around 4.5gb install size.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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thanks again, I did find the above Ford :)

it now says no problems found on this computer!

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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i know, was just posting up the links again for reference for anyone looking in.

:) so far so good. in the long term, could consider adding more system memory. is fairly priced at the mo, depending on the make.

Edited by Ford
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only one thing now and that is to be able to see my pictures again! no matter what browser I use when I click to load on onto somewhere like f/b or GTS ( Gonetoosoon) it shows empty folders, I have to click open and hope I have chosen then one I am looking for. I looked for help re this and seems a few people have same problem.

When I first had comp I did not have this problem, so basically they are there but not there if that makes sense!

I will look into getting more system memory if things go wrong again if not able to increase the virtual memory, as mine has not got a max am unsure exactly how much I can increase it by

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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is it possible my graphics card has gone? asking as now when I open a page from another one the screen goes black every time and takes several seconds for it to come on, I am also having difficulty now playing games

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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maybe too much virtual ram? as per that link #151 '..Although increasing the paging file size can help prevent low memory problems, it can also make your programs run more slowly.'

put it back to system managed/auto, or decrease the max a bit.

presume you have run a full antivirus scan?

also, have you tried that prepaid tech support service you have?

Edited by Ford
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Sounds like a driver error to me. Especially if it goes black and the GPU 'resets' itself. If a VM error caused it, usually you'd either get a lock up for a few secs, or youd get the dreaded BSOD.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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I am about to give them a call Ford, fed up of this now.

Renegadeimp, it is locking up at times, no idea what BSOD is, this should not be happening with a new comp?

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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I am about to give them a call Ford, fed up of this now.

Renegadeimp, it is locking up at times, no idea what BSOD is, this should not be happening with a new comp?

 

It VERY much sounds like a GPU driver issue to me. If you want help, let me know and ill walk you through removing, reseating, uninstalling, confirming a clean installation of your drivers again.

 

If none of that works, then the only things left to consider, is a dodgy interface connection, or simply a bad GPU.

 

The whole procedure should only takes 10 mins or so, but it ensures your GPU works.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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thanks renegadeimp, only had the comp a month so is still under warranty or better be!

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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If its under warranty and you live near to the shop, get them to fix it for free. It's their prob then. Not yours :)

 

If you got it direct from the manufacturer, then check if you are allowed to repair it without voiding the warranty.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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yeah got it from Currys/PC world near where I live

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Take it back to them, but be aware that they WILL try and fob you off, saying they cant do anything unless you bought their insurance. Under SOGA, they are obliged by law to sort it out.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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thanks Renegadeimp, I have their 24/7 hlp and advice knowhow thing, free phone number lol

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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this is what appparently causing loss of virtual memory, I did as was suggested and lowered it and now got warning again

 

C:\pagefile.sys 27.3 43 25.9 35

Image Name Process ID Reads/sec Kb/Read Writes/sec Kb/Write

System 4 0.6 4 25.9 35

coreServiceShell.exe 1440 15.0 55 0.0 0

WmiPrvSE.exe 6308 2.9 7 0.0 0

svchost.exe 900 2.4 24 0.0 0

chrome.exe 4052 2.1 34 0.0 0

chrome.exe 3976 1.0 139 0.0 0

chrome.exe 4732 0.9 38 0.0 0

realsched.exe 4504 0.6 15 0.0 0

ALU.exe 2800 0.5 10 0.0 0

services.exe 608 0.2 11 0.0 0

rundll32.exe 5524 0.2 6 0.0 0

WmiPrvSE.exe 6316 0.2 16 0.0 0

GoogleUpdate.exe 6540 0.1 4 0.0 0

chrome.exe 4956 0.1 35 0.0 0

lsass.exe 616 0.1 4 0.0 0

taskeng.exe 6512 0.1 4 0.0 0

spoolsv.exe 1232 0.1 4 0.0 0

csrss.exe 508 0.0 4 0.0 0

chrome.exe 3788 0.0 48 0.0 0

svchost.exe 800 0.0 6 0.0 0

uiSeAgnt.exe 3564 0.0 4 0.0 0

realplay.exe 6572 0.0 16 0.0 0

svchost.exe 864 0.0 4 0.0 0

svchost.exe 780 0.0 4 0.0 0

 

 

0 C:\$Mft 4.0 12 1.3 4

Image Name Process ID Reads/sec Kb/Read Writes/sec Kb/Write

System 4 0.1 7 1.3 4

WmiPrvSE.exe 6308 1.1 19 0.0 0

services.exe 608 1.1 4 0.0 0

coreServiceShell.exe 1440 0.6 4 0.0 0

GoogleUpdate.exe 6540 0.4 43 0.0 0

taskeng.exe 6512 0.4 15 0.0 0

WmiPrvSE.exe 6316 0.2 4 0.0 0

rundll32.exe 5524 0.1 4 0.0 0

chrome.exe 4732 0.0 4 0.0 0

spoolsv.exe 1232 0.0 4 0.0 0

realsched.exe 4504 0.0 4 0.0 0

lsass.exe 616 0.0 4 0.0 0

svchost.exe 900 0.0 4 0.0 0

csrss.exe 508 0.0 4 0.0 0

 

 

0 C:\$LogFile 0.0 0 2.0 13

Image Name Process ID Reads/sec Kb/Read Writes/sec Kb/Write

chrome.exe 4732 0.0 0 1.2 11

System 4 0.0 0 0.6 17

rundll32.exe 5524 0.0 0 0.2 13

svchost.exe 864 0.0 0 0.0 8

lsass.exe 616 0.0 0 0.0 4

 

 

0 C:\Users\Sandy\AppData\Local\Google\Chrome\User Data\Default\Cache\data_1 0.7 15 0.6 4

Image Name Process ID Reads/sec Kb/Read Writes/sec Kb/Write

System 4 0.1 59 0.6 4

chrome.exe 4732 0.6 6 0.0 0

 

 

0 C:\Windows\..\d097bd7ea7076c1d0e162bcf786f6bb579a8d33fa1f4494fb2f045f97341f414.cat 1.3 3 0.0 0

Image Name Process ID Reads/sec Kb/Read Writes/sec Kb/Write

coreServiceShell.exe 1440 1.3 3 0.0 0

 

 

0 C:\Windows\System32\wbem\Repository\OBJECTS.DATA 1.1 11 0.0 0

Image Name Process ID Reads/sec Kb/Read Writes/sec Kb/Write

svchost.exe 900 1.1 8 0.0 0

System 4 0.0 98 0.0 0

 

 

0 C:\Windows\System32\wbem\cimwin32.dll 1.1 29 0.0 0

Image Name Process ID Reads/sec Kb/Read Writes/sec Kb/Write

WmiPrvSE.exe 6308 1.1 29 0.0 0

 

 

0 C:\Users\Sandy\AppData\Local\Google\Chrome\User Data\Default\Cache\data_2 0.8 6 0.2 7

Image Name Process ID Reads/sec Kb/Read Writes/sec Kb/Write

chrome.exe 4732 0.8 6 0.0 0

System 4 0.0 0 0.2 7

 

 

0 C:\Users\Sandy\AppData\Local\Google\Chrome\User Data\Default\Cache\data_0 0.0 0 1.0 5

Image Name Process ID Reads/sec Kb/Read Writes/sec Kb/Write

System 4 0.0 0 1.0 5

 

 

0 C:\Users\Sandy\AppData\Local\Google\Chrome\User Data\Default\Cookies 0.6 4 0.2 4

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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get rid of realplayer imo, known resource hog, and not really needed much nowadays.

others seem mostly your browser, google (your browser), asus utilities, trend, and windows services (don't remove win services).

whats your motherboard model no.? assume is asus? see if that can be tweaked also via its bios?

Edited by Ford
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Try this. perform a full clean boot. DO not run ANYTHING else.

 

Leave the comp running for an hour or two, then run the program that causes the lockup/crash. If it still gives you the error, then you have narrowed it down to the GPU or driver.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Hi Ford, ok will delete realplayer, motherboard is what comp came with, sorry no nothing about these

Renegadeimp, I have no idea what programme is causing problems, sorry am pretty useless re comps!

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Hi Ford, ok will delete realplayer, motherboard is what comp came with, sorry no nothing about these

..!

 

no worries re motherboard just a thought, maybe some motherboard settings can be tweaked, partic if using onboard graphics.

if you're ok with this, download the 1.67.1 zip (on the right (not the top header scan!), scan for viruses as a precaution (is safe imo, i use it), unzip/unpack to its own folder, open folder, double click the x64 bit one, give it a minute it will come up with some details in with tabs. post up your mainboard model number and graphics details. (can find these details via windows, but this is a catch all in one)

http://www.cpuid.com/softwares/cpu-z.html

Edited by Ford
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Hi Ford, ok will delete realplayer, motherboard is what comp came with, sorry no nothing about these

Renegadeimp, I have no idea what programme is causing problems, sorry am pretty useless re comps!

 

Ok. WHat were you doing when the comp didnt perform correctly?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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it does it whenever it feels like it tbh, it also now freezes and am not able to do anything with it, I am waiting for the knowhow people to get back to me but not holding my breath!. I have just tried to un install real player and it will not let me!. I am still not able to see my pictures either, it shows up blank folders yet pictures are in there

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Ok. Then we've narrowed it down further.

 

It's either an overheating issue, a ram issue, or a gpu issue. You will be given the runaround with pcworld. Their insurances are crap and are used purely to generate extra money for the business. Their 'tech guys' are pretty much idiots on minimum wage who attend a 1 day workshop in how to start up a pc. If they cant figure out the problem, they normally just revert the system back to original settings using a CD, then say they have done a dozen things and it should work.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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odd, realplayer is third party and uninstallable!

what settings did you do for the virtual ram? that link suggests the min as amount of system ram, and max as three times that?

there is then also the poss graphics issues eg re driver and/or amount of system ram use (if onboard).

does it cease up in safe mode?

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