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    • Thank you for posting their WS. If we start with the actual WS made by the director one would have doubts that they had even read PoFA let alone understood it. Point 10  we only have the word of the director that the contract has been extended. I should have had the corroboration of the Client. Point 12 The Judge HHJ Simkiss was not the usual Judge on motoring cases and his decisions on the necessity of contracts did not align with PoFA. In Schedule 4 [1[ it is quite clearly spelt out- “relevant contract” means a contract (including a contract arising only when the vehicle was parked on the relevant land) between the driver and a person who is—(a)the owner or occupier of the land; or (b authorised, under or  by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land; And the laughable piece of paper from the land owners cannot be described as a contract. I respectfully ask that the case be dismissed as there is no contract. WE do not even know what the parking regulations are which is really basic. It is respectfully asked that without a valid contract the case cannot continue. One would imagine that were there a valid contract it would have been produced.  So the contract that Bank has with the motorist must come from the landowner. Bank on their own cannot impose their own contract. How could a director of a parking company sign a Statement of Truth which included Point 11. Point 14. There is no offer of a contract at the entrance to the car park. Doubtful if it is even an offer to treat. The entrance sign sign does not comply with the IPC Code of Conduct nor is there any indication that ANPR cameras are in force. A major fault and breach of GDPR. Despite the lack of being offered a contract at the entrance [and how anyone could see what was offered by way of a contract in the car park is impossible owing to none of the signs in the WS being at all legible] payment was made for the car to park. A young person in the car made the payment. But before they did that, they helped an elderly lady to make her payment as she was having difficulty. After arranging payment for the lady the young lad made his payment right behind. Unfortunately he entered the old lady's number again rather than paying .for the car he was in. This can be confirmed by looking at the Allow List print out on page 25. The defendant's car arrived at 12.49 and at 12.51 and 12.52  there are two payments for the same vrm. This was also remarked on by the IPC adjudicator when the PCN was appealed.  So it is quite disgraceful that Bank have continued to pursue the Defendant knowing that it was a question of  entering the wrong vrm.  Point 21 The Defendant is not obliged to name the driver, they are only invited to do so under S9[2][e]. Also it is unreasonable to assume that the keeper is the driver. The Courts do not do that for good reason. The keeper in this case does not have a driving licence. Point 22. The Defendant DID make a further appeal which though it was also turned down their reply was very telling and should have led to the charge being dropped were the company not greedy and willing to pursue the Defendant regardless of the evidence they had in their own hands. Point 23 [111] it's a bit rich asking the Defendant to act justly and at proportionate cost while acting completely unjustly themselves and then adding an unlawful 70% on to the invoice. This  is despite PoFA S4[5] (5)The maximum sum which may be recovered from the keeper by virtue of the right conferred by this paragraph is the amount specified in the notice to keeper under paragraph 9[2][d].  Point 23 [1v] the Director can deny all he wants but the PCN does not comply with PoFA. S9 [2][a] states  (2)The notice must— (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; The PCN only quotes the ANPR arrival and departure times which obviously includes a fair amount of driving between the two cameras. Plus the driver and passengers are a mixture of disabled and aged persons who require more time than just a young fit single driver to exit the car and later re enter. So the ANPR times cannot be the same as the required parking period as stipulated in the ACT. Moreover in S9[2][f]  (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; You will note that in the PCN the words in parentheses are not included but at the start of Section 9 the word "must" is included. As there are two faults in the PCN it follows that Bank cannot pursue the keeper . And as the driver does not have a driving licence their case must fail on that alone. And that is not even taking into consideration that the payment was made. Point 23 [v] your company is wrong a payment was made. very difficult to prove a cash payment two weeks later when the PCN arrives. However the evidence was in your print out for anyone to see had they actually done due diligence prior to writing to the DVLA. Indeed as the Defendant had paid there was no reasonable cause to have applied for the keeper details. Point 24 the Defendant did not breach the contract. The PCN claimed the Defendant failed to make a payment when they had made a payment.   I haven't finished yet but that is something to start with
    • You don't appeal to anyone. You haven't' received a demand from a statutory body like the council, the police or the courts. It's just a dodgy cowboy company trying it on. You simply don't pay.  In the vast majority of these cases the company deforest the Amazon with threats about how they are going to divert a drone from Ukraine and make it land on your home - but in the end they do nothing.
    • honestly you sound like you work the claimant yes affixed dont appeal to anyone no cant be “argued either way”  
    • Because of the tsunami of cases we are having for this scam site, over the weekend I had a look at MET cases we have here stretching back to June 2014.  Yes, ten years. MET have not once had the guts to put a case in front of a judge. In about 5% of cases they have issued court papers in the hope that the motorist will be terrified of going to court and will give in.  However, when the motorist defended, it was MET who bottled it.  Every time.
    • Hi everyone, Thanks for the responses. Just a few follow up questions in light of what's been said:   If I dont appeal to PPM, who can I appeal to?   Why should the PCN been attached to the windscreen? Is this written in law?   I assumed the document I had received was the NTK, if this is not the case, what does a NTK look like?   Regarding the compliance with the Protection of Freedoms Act, could the "period" of parking not be argued either way? The legislation doesnt state it must have a start/end time of parking, which I assumed an ANPR camera would pick up if it had one. Is 4 minutes not technically enough to show the vehicle was parked?    Thanks !
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Help please -only half solved !


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Hi

Hope someone can help...

We got a car on finance almost 2yrs ago..

We had a few minor problems which we got repaired at our cost and continued paying the finance company.

At the begining of this year the car developed more major faults and after taking it several garages it was discovered the gearbox in the car does not belong to our car!

Hence why all the problems..

We have had this confirmed by a mercedes specialist and sent the written report to the finance company.

 

They have today said they will do the repairs for us but it means they have to take the car away ( no idea how long!)

Also not local.. So i asked them if they would give us replacement car but they are refusing saying they are not obliged to offer us anything!

So my question is am i in the right asking them to provide a vehicle? Not sure what my rights are..

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I don't think there is any obligation on the finance company nearly 2 years after purchase.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Ok thank you from what i understand i was covered under the sale of goods act..

The car was sold to us faulty but was not discovered until taken apart which we did not expect to do.

We were told it would of given up eventualy it was just lucky we drove it for this amount of time.

Yes i am relieved they will take it away and repair it but that leaves us without a vehicle which we have been paying the finance on all this time. . As well as spending over £2000 on repairs all connected to the fault.

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The garage has now called and said they will offer a replacement car to use but now they are saying they will only pay 50% towards the repair!

We do not want to be out of pocket any more we have already paid over £2000 so where does this leave us?

They are saying because we have already had it nearly 2yrs we would not be favoured in court anyway...

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Neither the original supplier or the finance company is under any legal obligation to supply a temporary replacement vehicle. This even applies to brand new cars. I don't know where this myth originates from. You can though pursuit for consequential losses but after two years that might be asking too much. You also need to be a bit careful about what the specialist tells you. The car might have been built with a deviation notice in place. The only real way to tell is to ask a MB dealer for the original serial numbers.

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So basicaly we have no rights.. even though the car was sold to us with a faulty part in it? A

Mercedes garage have told us the gearbox is not the one that belongs to this car.

We have not ever changed it so it was sold that way by the dealer who got it from an auction.

I know its not entirely the dealers fault so we are trying to negotiate with them.

Just wanted to know where we stand legally.

Unfortunatly yes we drove it for nearly 2yrs without realising the fault although we did have minor problems all connected.

It was only when mercedes opened it up that the issue was discovered.

Thank you for any help :)

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TRY your local trading standards department, they may have had dealings with the supplier.

 

You may need to be patient over the weekend all who advise here including the site team are volunteers.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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It started with an issue with throttle body...when that was changed we still had transmission problems car going into limp mode or losing drive .so they had to change some pulleys ...still error showing on transmission!

Finally we took it to mercedes who had to put a hydraulic valve unit ..and when they tried to put it on it was not fully compatible even though the unit was for our chasis number.

So after some investigating they discoverd the gearbox is from another vehicle..possibly a diesel car of same make ..even though ours is petrol.

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You need to be quite clear here, is it an Mercedes Benz dealer or a Mercedes specialist? The two are quite different. Only an official dealer will be able to tell if it is the wrong box. There were issues with the valve block on some Merc gearboxes. What it sounds like that if the wrong box had been fitted then there will potentially be a calibration and communication problem between the control units of the gearbox and the engine. This though would most likely have been apparent when the allegedly wrong box was fitted.

 

Which Mercedes is it and how old plus how many miles when you bought it and now?

 

The throttle body fault was probably a fault code registered as a result of the box going into limp home mode. This shows a lack of experience in todays mechanics whereby they think what the computer tells them is correct and start changing parts willy nilly without understanding why the code exists in the first place. Dealers, supposed specialists and general garages are all guilty of this unfortunately.

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Thank you ...yes what you have described is exactly what we have been told ..calibration etc.

Its a mercedes specialist.

The car is an a170. 05 reg .

Cant rmbr mileage ..possibly was around 60000..

The thing is we had no issues up until throttle body went which was just after a year of getting the car.

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Where abouts in UK are you?

 

Only a MB dealer can confirm if it is the right box in the car as they will have the original build records. They will be able to access the original serial numbers. You don't need to take the car. The number is used to be a printed label and attached to the original service book along with other information that might be significant to a dealer workshop but won't mean much to anyone else.

 

MB dealer will also be able to confirm if the box was changed during it's warranty period which might explain any discrepancy. Do you have the original service records? If so, in which year did it appear to leave the dealer network? By reckoning and known data if the box had been changed including the ownership time that you have had it, the box would have been changed between 2008 and 2011 should it turn out to be the wrong box.

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I dont think we have any of the original records.. We got it of a dealer on finance who got it from an auction.

Now the dealer apparantly has been onto mercedes who told us that these cars dont come of the production line with gearboxes!..?? Not sure what has happened but they have agreed to take it away and fix it but only pay 50% even though we paid silly amounts already!

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This is just rubbish. All manufacturers record serial numbers of just about every major component or safety related item on a car.

 

Suggest you e mail customer services at MB UK in Milton Keynes and just ask them for the build record numbers from the assembly plant. By law they have to keep them readily available for 10 years. This is how they work out affected cars for re-calls etc.

 

If you can confirm this then there is a chance to get it fixed properly first time. It also sounds like the specialist does not know what they are doing.

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I don't think there is any obligation on the finance company nearly 2 years after purchase.

The car has an inherent fault namely the gearbox so I think it should be covered under SOGA. The car is still owned by the finance company so the finance company also have some responsibility!

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Thank you Brigadier2 thats what i was confused about as the finance company/dealer are pretty much saying that they are doing us a favour and technically they have no responsibility.

They are now saying they will pay half of whatever it costs but all depends how much they say as its not cheap and we have already spent so much!

Are they obliged to change the car in the event it is uneconomical to repair?

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The car has an inherent fault namely the gearbox so I think it should be covered under SOGA. The car is still owned by the finance company so the finance company also have some responsibility!

 

This is not so, it can hardly be an inherent fault if it managed 2 years without issue. And it might be that the box is actually correct. Only a MB dealer or MB in Milton Keynes can confirm this.

 

Personally I think the specialist is out of their depth with this one and the car should be going to a MB dealer to establish what is wrong. Then a judgement as to whether or not the problem is SOGA related can be made.

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I understand that is what the the finance company plan on doing..(checking with dealer)

But in the event it was wrong when we were sold it i just need to know where we stand.

As at the moment its a 90% chance that is the problem as its been checked by 2 separate garages both coming to same conclusion.

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Neither the original supplier or the finance company is under any legal obligation to supply a temporary replacement vehicle. This even applies to brand new cars.

 

I think that might be why it's termed a 'Courtesy' car.

 

I agree with all H has said and if you feel you are getting nowhere, then give your story to the big boss - [email protected]

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Problem with that Conniff is that the car hasn't been to an approved MB dealer yet. The issue just smacks of an un-compatible control unit being fitted at some point which subsequently conflicts with software updates. For a while now manufacturers have fitted the same box to petrol and diesels the difference being control units to match the engine through a calibration. It makes no economic sense to do otherwise. Specialist are good for routine servicing etc but when it comes to problems like this you need to go back to basics/start point and work it out from there.

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