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    • Hello, firstly thank you for reading this. I know no one wants a long winded back story. So I’ll be breif. I entered a local store to buy some paint (which I did pay for) I am honestly not a bad person or a theif.   Didn’t have a basket or trolly as was on my lunch break. Whilst picking up the three tubs of paint placed some masking tape in my pocket (it was hanging out of so I had every intention to pay) just didn’t have a hand free. Paid for my goods (forgot about the £4.39 masking tape) I’ve got so much going on and im not well at all (like I say no one cares I get that) also have autism so wasn’t thinking particularly like others do maybe (who knows my minds going around and around) I left the store after paying, was pulled back in by security. Asked for the tape which I gave immediately  shook up. Gave them my ID and details. I was given some paper and told to expect a large fine in the post for their time and the tape and sent on my way. my questions are: I hardly ever go out without support so the ban I guess I can’t go there now for anything (their loss) - ok but is my photo going to be all over with my name? how much am I expecting in the post as a fine? I have sent them cash in the post recorded signed for delivery to arrive tomorrow (incident happened today) for my error. Their Address was on the bit of paper. i have read two posts on this page but they were from many many years ago so I hoped for updated advise please? 
    • V important you read lots of BMW threads too !  
    • So should I send them a new SAR and put my date of birth on it? Or do I need to send them some proof? Driving license? 
    • Thanks so much for your help!! I've emailed them, and when they reply saying they can't do it I'll reply and state my rights. I'm so glad I found this forum, and will read all of the posts I can find and help guides available for the future. Really can't thank you enough.
    • utter BS, doesn't matter you signed it. pers i'd be writing as per the other threads here rejecting the car as not as described under CRA etc and be done with it. as its a debit card you could also do a full chargeback within 120 days to your bank and simply dump the car back to BMW. 100's of like threads to read here. get your ducks inline. make sure you know what you are doing and off you go. dont take any BS from BMW, no matter what you sign it does NOT remove your consumer rights. p'haps it might be on the off chance you are a good manager , a quick phonecall tomorrow saying you dont want it because (no bla bla fitted) it might be resolved in 5 mins..i will guess to date you not tried
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Help Needed! Loanspotter Broker Fee - struggling to get a refund!


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For those who received a spam email of a post saying they had problems but got their loan and gave a telephone number saying 'it's worth giving them a call', WELL,

it's certainly not worth giving them a call when you can do exactly what they do for free. It costs nothing to ring around loan companies.

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I had an email notification saying that someone from Loanspotter had responded and I've logged on and it's not here? Probably just as well and was ready to type him a reply............

 

I have made an official complaint to the FOS, all paperwork came through today so just going to print off all my evidence and send it back to them.

 

With regards to changing my bank. It's not really possible. I live in quite a rural area and Lloyds is the only bank around.....I know I don't often pop into branch but when I do I want one I can go to easily rather than an hours journey

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Ok rockrover- The ombudsman it is.Well done for carrying it through.

Only other option i suppose would be the Post Office,if anywhere near.

How nice to live in a rural area.The sound of birds,the dawn chorus,tractors,sheep,migrating birds,rivers,enough said.

I shall retreat now and watch your thread carefully.

Still finding it hard to take that Lloyds sided with Loanspotter.But as said before.

During the PPIlink3.gif fiasco-the banks made decisions.

People then thought sod that this is the wrong decision.

I will go to the F.OS.

With some banks 90% of those decisions were reversed.In the customers favour.

No use i suppose to give the bank one more ring,before posting the complaint.Just for future reference.Try to speak to a supervisor at the bank.

Tell them you are going to the ombudsman.

I do not know why i feel so strongly about this.

You have till the 22nd to stop this somehow.The principle as we mentioned before.

Find your local Councillor and your local Mp email or contact their surgery.MPs are ok as i have found.Councillors definitely are.

Contact.--

http://www.writetothem.com/

 

Grasping,but i admire you for trying.

Support for you is here.Anytime just shout.

Tawnyowl.

Edited by tawnyowl
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Ok rockrover- The ombudsman it is.Well done for carrying it through.

Only other option i suppose would be the Post Office,if anywhere near.

How nice to live in a rural area.The sound of birds,the dawn chorus,tractors,sheep,migrating birds,rivers,enough said.

I shall retreat now and watch your thread carefully.

Still finding it hard to take that Lloyds sided with Loanspotter.But as said before.

During the PPIlink3.gif fiasco-the banks made decisions.

People then thought sod that this is the wrong decision.

I will go to the F.OS.

With some banks 90% of those decisions were reversed.In the customers favour.

No use i suppose to give the bank one more ring,before posting the complaint.Just for future reference.Try to speak to a supervisor at the bank.

Tell them you are going to the ombudsman.

Support for you is here.Anytime just shout.

Tawnyowl.

 

The FOS told me on the phone that my complaint is with Loanspotter and not Lloyds TSB. Out of curiosity how come your other thread has vanished? The one that linked to this? Only reason I ask is that I had an email notification saying that someone from Loanspotter had replied but when I click on the link it says the whole thread has been deleted.

 

I do have a post office near me (nearer than the bank in fact) I will look into accounts with them thank you :)

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Hi rockyrover

It is linked in a few places,i assure you.

Seen your post below,have a good look round..

http://www.postoffice.co.uk/branch-banking-services

 

Let us see what there is.

I remember having a Cooperative bank account that i could use at the Post Office and machines.Opened easily. Will check that out.

http://www.co-operativebank.co.uk/ Withdrew at counter and deposited.

Ethical finance

 

As a Co-operative business, we strongly believe in ethical values and in putting our money where our mouth is.

Their most basic account for people who have perhaps a weak credit file.

http://www.co-operativebank.co.uk/currentaccounts/cashminder?int_cmp=CA_CA_s-hfyl_cashminder

Just give them a ring,very friendly.Chatted to them for quite a while when i opened one.Talked about many things.

 

I hope i am not putting to much pressure on.

It is entirely up to you what you decide to do

Keeping watch Tawnyowl.

Back in a mo with MP details for you.Just contact their surgery or email them.

Contact here-

http://www.writetothem.com/

 

Thanks for the info DX spotted your PoSt.-oops

Edited by tawnyowl
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One more thing,look up at my post above-i will be adding in a moment

 

 

I will call the disputes team again (third time lucky maybe)....I did ask to speak to a supervisor but that got me nowhere. Will try and be more persistent. It's a fine line, I want them to help so don't want to be too forceful lol.

 

Just looked at post office accounts and not sure it would be suitable for us as my husbands wage gets paid into the bank. Doesn't look like they accept wages etc? Maybe I am looking at it wrongly?

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CO-OP DO ONE WITH A DEBIT CARD ON THEIR SITE

YOU CAN TKE IT OUT NOW.

 

DX

 

opps sri caps

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 4 weeks later...

I have just been checking Loan Spotter out again.Some of the reviews.Look at the times when some of the reviews were made.Just in case they get removed i have them stored.See what people say.A MP has now got imformation on these Payday Loan Brokers.Make your own minds up.Check the top review out,copy and paste see what people say.I will say no more.See what the triangle means on the right hand side.

http://www.freeindex.co.uk/profile%28loan-spotter%29_519063.htm

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  • 2 weeks later...

Just had a verrrry long phone call with loanspotter,

and they've agreed to make a full refund .

.... Within 5-7 working days.

 

We'll soon see

 

but while I was in the phone my partner rang the ombudsman

and they have advised him that they are now commencing legal proceedings against this company.

 

It's the 8th call that this one advisor has had today about the company so It looks like things are progressing :) xxxx

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Hi Chocoholic.

The Ombudsman are commencing legal proceedings against this company.

How interesting.We must find out more.Is there any news report on this.Anywhere.

The 8th call one adviser has had against the company.In one day.

They are not the only Payday Loans Broker company that need looking into.

You look around and you know something is seriously wrong with how they have been operating now and maybe going back years.

How many people have not received refunds in the past and now.

One says we process 2000 applications a day at £60 plus 7 days a week.

Can you imagine how big this could be.There may just may be paybacks owed to tens of thousands of people.

Of course unless some go bust first.

Maybe i am getting ahead of myself but something sure is not right.

 

Also let us not forget how much money has and is being made by these worthless Brokers.Who promise the earth and deliver little.

And see what some others have been capable of.

 

http://www.youtube.com/watch?v=LDmVnynhfEA

 

I have taken some part of this post off.I believe it is best to do so for now.I do not want anyone getting in trouble

through what i write.Let us see what the investigation comes up with.And try to find out more.

.

Edited by tawnyowl
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  • 5 months later...
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