Showing results for tags 'broker fee'.
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hi guys... Wonder if anyone can help me? My husband was (stupidly) looking around for a payday loan. He received a call from a company promising the earth (as they do). He was advised there was a fee to pay but was told that this amount would come out once he had the loan. A few days later (29 July to be precise)£54.96 was taken from our joint account. Since this date he has called numerous times (and emailed) and asked for a refund. We sent a letter recorded delivery requesting the refund to their registered address in Manchester but this was returned as "refused". He spoke to them again and was given another address which we again wrote to. We have heard NOTHING! He called last Monday and spoke with someone who said she would process a refund and it could take 7 days (would be minus a £5 admin fee) but the money still hasn't arrived. He called to chase this and was told it had been done (they aren't very helpful). Not really sure where to go with this now but to be honest we really need the money back
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Reclaim the right Ltd
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS