Jump to content


  • Tweets

  • Posts

    • Marcus will cut the rate on its easy-access savings account to 4.55% from Saturday - can you find better rates elsewhere?View the full article
    • Legal claim alleges Steam's market dominance means consumers are paying too much for video games.View the full article
    • In-person collaboration has been linked to high performance and job satisfaction, but these benefits don't increase with more days spent in the office.View the full article
    • We need to see the actual document from the IAS where it is written - "The Operator's evidence shows no payment for the Appellant's vehicle, or anything similar. It does show two payments for the same registration in quick succession. I would take a reasonable guess, based on the circumstances described, that the person paying has paid for the registration of the person they assisted again." You can't just type it up yourself. At the hearing in July or August or whenever the judge will have two Witness Statements. One from Bank's director says you never made a second appeal. You say you did make a second appeal and the IAS concluded that payment was made. The judge will immediately twig that either you or the director is lying.  But who? Fail to show the documentation form the IAS and instead just produce something you've typed yourself will make it look like you just made up the appeal and you are lying and you will lose the case. Please let us see what the IAS adjudicator sent.
    • I used to have a retail outlet in London selling my husband's photography.  We also had a co-op with staff so they weren't directly employed by me, but I paid for the other overheads etc.  When my husband died, I carried on as usual for a while but then I became ill and moved quite far away so logistically was becoming very difficult.  I came to an arrangement (verbal) with one of the guys I trusted, that I would send him the images to print and sell as normal, and I wouldn't take any money, as a short term solution until I got back on my feet and worked out the best way to do things. He would pay all the  rent, insurance etc... Over a year later, not able to give things away for free anymore,  I drew up a contract as a wholesale agreement, so I would get everything printed and sent to him and I would invoice his for what he ordered. I noticed form the beginning that he wasn't ordering enough or frequently enough to be making any money, and was suspicious he was doing his own orders on the sly and ordering just enough from me to keep my happy.  I checked with my printer, which I've been with for 20 years, and he sad he wasn't getting orders for my images from anyone else. I emailed a few other printers to ask them to keep a look out for some images but I soon realised this would be impossible to police.  The only option really would be to buy a print from him and check the stamp on the back of it.  I finally managed to get hold of on the prints on sale, and sure enough, he did not order it through me.   In the contract he signed in 2022 it explicitly states that he must destroy all files I had previously sent him etc etc so e is in breach of that.  When I drew up the contract, I was careful to make sure it was legally binding, but before I let rip at him, I need to know where I stand.  The contract is here: PARTIES This WHOLESALE AGREEMENT (“Agreement”) is made effective as of 30th June, 2022, by and between ############################## The Supplier and the Client, collectively referred to as the "Parties," hereby agree to the following terms: TERMS AND CONDITIONS SALES OF GOODS The Supplier agrees to provide the following goods to the Client (“Goods”): Description of Goods ################################# Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b BOTH PARTIES AGREE: The Client purchases the Goods through the Supplier directly, and agrees to delete/destroy any previously held digital images (Goods) owned by the Supplier, and agrees not to use any such files for monetary gain, outside of this agreement, either directly or through a third party from immediate effect of this agreement. The Client purchases the other materials necessary for resale of the Goods independently of this agreement. The Client shall have exclusive rights for resale of Goods at ###########, and also with permission, as a retailer of the Goods elsewhere, provided that there is no conflict of interest between the Supplier and the Client. The Client is free to decide their own retail prices, for the Goods. The Supplier shall use #####  to provide the printed Goods on Fujifilm Crystal Archive paper, with Lustre finish, and will not use any other Printer unless #### cease to trade, without prior approval from the Client. The Supplier shall not impose restrictions on size or frequency of orders made by the Client. The prices provided by the Supplier shall not increase for a minimum of 3 years, unless the prices of the raw materials rise, in which case the client will be informed immediately. Any discounts/promotional prices of raw materials shall be passed on to the Client by the Supplier, and the invoice will show adjustments for this, as well as credit for return postage of any damaged goods. This agreement can be terminated by the Client without notice; the Supplier must give notice of no less than 90 days, unless the terms of the agreement are breached, in which case, the agreement can be terminated with immediate effect. PAYMENT Orders must be paid for upon receipt of invoice, via Bank transfer: ######### Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b DELIVERY AND INSPECTIONS All orders received by 12.00am (midnight) shall be processed by the Supplier the following working day and delivery of order shall arrive in accordance with the Royal Mail schedule, or DPD, should express delivery be requested. The Client shall be liable for the delivery charge which shall be added to the invoice. The Goods will be delivered to the address specified by the Client. The Client shall be provided with order tracking, and should any problems arise with the ordering system or the couriers (Royal Mail, DPD), the Client shall be informed without delay of any such issues. The Client will inspect the Goods and report any defects or damage to the Goods in transit as soon as possible upon receipt of Goods, and will retain damaged Goods for return to Supplier for refund/replacement. GENERAL PROVISIONS CONFIDENTIALITY The prices of the Goods and other information contained in this Agreement is confidential and will not be disclosed by either party unless with prior written consent of the other party. INDEMNIFICATION The Client indemnifies the Supplier from any claims, liabilities, and expenses made by any third party vendors or customers of the Client. GOVERNING LAW This Agreement will be governed by and construed in accordance with UK Law. ACCEPTANCE Both parties understand and accept the wholesale arrangement stipulated under this Agreement. Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b IN WITNESS WHEREOF, each of the Parties has executed this Wholesale Agreement as of the day and year set forth above.   Signed by us both electronically.   I haven't broached any of this yet, and I am looking for some advice about what action to take.  The main issue I've got is that he has still go those images.  If I terminate the contract, I will need to know that he no longer has those images and I can't think of a bulletproof way to do this. I'm thinking I might tell him I will continue with the contract but ask for a  sum in damages and say that if I find out he's still doing it down the line I will terminate the contract and sue him for damages. The damages side of things I'm not sure how it would work as he is self employed, and I'm positive he doesn't declare all of his earnings to HMRC, in order to find out how much I have lost, would the court demand to go through his tax self assessments?  I'm not sure how to proceed with this, I don't want to lose that place as an outlet as it is in a prime spot in London, which is why I let him have those images in the first place as I would have had to pull out altogether at that point.  I am regretting it somewhat now though.  Please help.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

bank error in your favour


jet_force_juno
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6444 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hello everyone,

 

am in the process of claiming just over £2500 from Lloyds for unfair charges. Am waiting until the 1 November to file my money claim so as to include charges for this month. But that aint why I am writing...

 

I took out a Cash Loan with Lloyds in July 2005 for £2500. I DID NOT request Loan Protection Insurance...

Recently I realised that, low and behold, I had been paying LPI! I requested a copy of my original signed loan documents and what do you know, the section whch asks the customer to tick the box for LPI - AINT FRIKKIN TICKED!

 

SO here's how it breaks down. Over 60 months at 17.9%...

 

£2500 borrowed x 60 months at 17.9% = £3697.20 to repay PLUS

LPI on Loan over 60 months = £657.06 x 17.9% = £972 to repay

 

Total amount of loan £4669.20...

 

So I write and complain that I want the LPI cancelled straight away and the amount of LPI I have paid refunded to my current account.

 

The bank responded earlier offering me a refund of £4669.20 plus ex gratia interest... they have asked me to sign a decleration accepting the amount They have quoted this amount twice in the body of the main letter and once on the decleration which I have to sign, date and return.

Now the bank have made a clear error. They should have credited the LPI to my loan account (the 6£57.06), but instead have offered to credit the WHOLE amount owed.

As the loan has been running for 14 months already I have already paid over £1000 off. If the loan was settled now the amount repayable would be £2433.64. My branch told me that if the £4669.20 is credited to my loan account it will pay off the £2433.64 and the remainder: £2235.56 will show up in my current acount.

When I contacted the actual complaints people to query it, they said the offer of 4669.20 was "human error" and hasitly offered to pay the £657.06 (for my LPI) into my current account instead as well as cancelling the LPI...

 

My question is this. Clearly being a man of NO sympathy for the crooks at Lloyds (I will take these b******** for every penny. I never had any sympathy from them apart from whacking £35 charges for apply for my "human errors").

Is this letter legally binding? i.e. will Lloyds have to honour this offer once I accept it?

 

Cheers

 

jet

Link to post
Share on other sites

It is possible that due to their error and mis selling of PPI that the Agreement is unenforceable...(Null & Void)

 

The FSA and OFT have just Yesterday issued reports and findings on PPI policies and it makes interesting reading..The banks are going to get hit hard I recon..

 

Ive got one ongoing at the moment for mis selling of PPI and cant say too much about it at this stage with the legal side thats going on.. The national press are interested in the case I have ongoing and am meeting with them next week.. The Daily Record are doing a story on the mis selling and real costs of these policies. Maybe though the one Im fighting will not like the press involved..so cant say much more till after further discussions at start of next week.

Lloyds TSB -PPI - Full refund . 05/09/06 :D:p (As Seen on TV) :p

Halifax settled in Full.. :D 22/09/06

TSB First Claim SETTLED IN FULL 19/10/06 :D

Second Claim to Lloyds TSB - Settled in Full

Firstplus - early settlement interest charges - Challenged the use of the rule of 78 - SETTLED IN FULL 12/1/07

PPI - GE Money / Purpleloans / Firstplus - Now Settled after 1 year long hard fight.

 

 

 

If my post has helped you, please click the scales! :grin:

 

Anything said is my opinion and how I understand the law, always consult professional legal advice before taking something to court.

Link to post
Share on other sites

yeah i read that to. Lloyds are going to cancel my LPI, but my question is once something is offered by the bank is it legally binding? They have offered me the same figure three times, it aint even like it is a mis-print...

 

I personally would accept it ..Call it compensation for their bad practise..:rolleyes::D

Lloyds TSB -PPI - Full refund . 05/09/06 :D:p (As Seen on TV) :p

Halifax settled in Full.. :D 22/09/06

TSB First Claim SETTLED IN FULL 19/10/06 :D

Second Claim to Lloyds TSB - Settled in Full

Firstplus - early settlement interest charges - Challenged the use of the rule of 78 - SETTLED IN FULL 12/1/07

PPI - GE Money / Purpleloans / Firstplus - Now Settled after 1 year long hard fight.

 

 

 

If my post has helped you, please click the scales! :grin:

 

Anything said is my opinion and how I understand the law, always consult professional legal advice before taking something to court.

Link to post
Share on other sites

no they have not corrected it. I have told them not to send me any further offers until I have considered fully the offer they have already sent me.

 

They have told me that if I accept the offer of the 4669.20 they will refer the case to the Ombudsman. Lloyds being the d**** they are told me to phone the Ombudsman direct for advice...

 

Of course the Ombudsman does not offer advice to the general public.

 

My feeling is to write back to Lloyds accepting the offer and just see what happens from there...

Link to post
Share on other sites

Why the hell did you tell them they made a mistake????

 

If it were me i would have the £4600 in the bank now and said nowt after what they get up to.

Data Protection Act Request sent 22nd April 2006 (recorded delivery) to Penny Berryman 40 days up on 1st June 2006.

 

Statements recieved 5th May 2006

Claiming back = £3913.65

 

Preliminary Letter Sent 5th May (recorded delivery) to Customer Care, Birmingham. Told me to sod off on the 9th May

 

Letter Before Action Sent 9th May (recorded delivery) to Customer Care, Birmingham. Told me to sod off on the 12th May

 

Moneyclaim filed issued 6th June (14 days to reply) Time up on 20th June.

 

Acknowledged 15th June (28 days to defence)

Time up on 13th July.

 

Defence Recieved 7th July

 

Going Before the Judge 15th September

 

Court Date 5th December

Link to post
Share on other sites

Write to them accepting their offering in full and final settlement of your complaint. If they realise at a later date they made a mistake you can plead ignorance! Put the additional monies in a high interest savings account just in case but if it did come to light they made a mistake I wouldn't give in and give it back because they wouldn't have a leg to stand on! Keep us informed how things go (also do a bit of research on how they stand legally with regards to the recovery of money as I am sure they can't recover money that they paid out in error where the customer would not be expected to realise they have been overpaid)...... this is where you plead ignorance

Link to post
Share on other sites

Why the hell did you tell them they made a mistake????

 

If it were me i would have the £4600 in the bank now and said nowt after what they get up to.

 

ummm, i didn't... I phoned up to query another point in the letter and that's when they realised. The lady who wrote the letter told me that the bank would have picked up the mistake anyway before the refund was applied.

 

I received no correspondence from Lloyds this morning about this matter, so I assume they will not be sending me out any letters retracting the offer or making a different offer. IF they were going to do that they would have done so hastily and I expect I would have had something this morning.

It is all academic now anyway. I have been back in to my branch who have confirmed that the letter will be legally binding.

As such I posted back the acceptance form with a covering letter via special delivery first thing this morning.

 

I still feel that the bank will not play ball but we will see. I will keep you posted.

Link to post
Share on other sites

Fingers crossed for you mate, it will be tremendous if you get it all.

 

It will certainly stick one up them ;)

Data Protection Act Request sent 22nd April 2006 (recorded delivery) to Penny Berryman 40 days up on 1st June 2006.

 

Statements recieved 5th May 2006

Claiming back = £3913.65

 

Preliminary Letter Sent 5th May (recorded delivery) to Customer Care, Birmingham. Told me to sod off on the 9th May

 

Letter Before Action Sent 9th May (recorded delivery) to Customer Care, Birmingham. Told me to sod off on the 12th May

 

Moneyclaim filed issued 6th June (14 days to reply) Time up on 20th June.

 

Acknowledged 15th June (28 days to defence)

Time up on 13th July.

 

Defence Recieved 7th July

 

Going Before the Judge 15th September

 

Court Date 5th December

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...