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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • tobyjugg2
      Should we trust Sunak or the next PM to fix the Country's problems? (title revised 24/10/22)

      By tobyjugg2 · Posted

      she and  johnson need to be kicked off the taxpayers credit card - for starters I'm certain there is cause - taking up 'jobs' when they shouldn't, bringing the nation into disrepute with their antics .. I'm sure it would be a very popular act from a new labour guv
    • BankFodder
      Big motoring world/motonovo HP - faulty vehicle purchase on 31/5/24

      By BankFodder · Posted

      Please have a look at this draft letter. It is modelled on yours but I have cut out a load of the unnecessary information. Also, the responsibility lies with the finance company because the vehicle was brought on hire purchase. You send it to them and a copy to big motoring world.   Let us know if there's anything that you disagree with, which is wrong, which you think should be added
    • honeybee13
      Should we trust Sunak or the next PM to fix the Country's problems? (title revised 24/10/22)

      By honeybee13 · Posted

      According to Alastair Campbell on Twitter, anti-Le Pen parties are pointing to RN's fiscal policies and saying they'll cause a 'Truss-style market meltdown'. Liz Truss charged taxpayers for Amazon Prime subscription - Mirror Online WWW.MIRROR.CO.UK The subscription costing £95 gives the ex-PM free shipping from the retail giant, as well as the ability to stream films and TV shows such as My Fault...  
    • steam_hammer
      Another P2G / EVRi Lost Parcel Claim

      By steam_hammer · Posted

      Thank-you @BankFodder, your statement is a correct understanding of my position and I agree, it is actually really what I was looking for in starting this thread, as I too believed that the maximum I could claim for is that which I sold it for, even though this was substantially below market value at the time. And so, this sold value is what I shall be claiming for + the other expenses. @dx100uk I get your point, but this is just not what I want to expose myself to. Unfortunately I was one of the unlucky ones to have my details stolen in the Peoples Energy hack, and in 2020 I discovered that those details had been used to take out car insurance, and that the insured was then involved in a collision and my details were dragged through the mud. Despite Aviva cancelling the claim and treating as though it never were, even though I have the letters from them to say that they have removed this claim from the insurance database, I still get refused insurance and credit products to this day until I send across the letter from Aviva which explains that I was a victim of fraud. So you'll forgive me for not jumping up and uploading my data to a server utility for which I have no control over its retention policy, or where the server is located globally, its legal jurisdiction, or its security protocols.
    • dx100uk
      Multiple speeding tickets

      By dx100uk · Posted

      Speeding (Revised 2017) – Sentencing (sentencingcouncil.org.uk)  

  • Our picks

    • If you are buying a used car – you need to read this survival guide.

      BankFodder posted a topic in Vehicle retailers and manufacturers,

      If you are buying a used car – you need to read this survival guide.
      • 1 reply
      BankFodder

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    • Big Motoring World Enfield /Blackhorse - done over on car - @BigMotoringWrld

      ATJ posted a topic in Vehicle retailers and manufacturers,

      Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
      BankFodder

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    • A2Dominion - Housing Association property flooding - damning ombudsman report

      WanTToMoveOn posted a topic in Residential and Commercial lettings/Freehold issues,

      Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
      WanTToMoveOn

      Picked By

      WanTToMoveOn,

    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
      BankFodder

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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.
Latest activity

Selling House - Need Advice

Lucky7even

By Lucky7even
in General Consumer Issues

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honeybee13

honeybee13

Posted
Posted
I've had 5 positive viewings and they all said it was a nice house, but as of yet no what I would call a serious offer has been on the table

 

Hello again.

 

If you want to know the real answer, because 'nice' is quite bland and non-committal, then you probably need to dig deeper than that. In your place, I would ask why other houses near you have had offers and while people think your house is nice, they aren't making serious offers.

 

Only do this if you want to hear the truth though.

 

HB

Illegitimi non carborundum

 

 

 

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citizenB

citizenB

Posted
Posted

Maybe you could go and view similar properties in your area to compare.

 

TBH, your property hasn't been on the market that long and to have 5 viewings already is excellent. Were these viewings genuine house seekers or simply local nosy parkers ?

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Kraken1

Kraken1

Posted
Posted

and again, 140k is a good and realistic offer. If it is up for 150k, and there are other similar places up locally (even if not identical) then you should be expecting offers of between 130k and perhaps 145k.

 

Most buyers that see that a kitchen needs doing will automatically knock 10k off the asking price.

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Lucky7even

Lucky7even

Posted
  • Author
Posted
and again, 140k is a good and realistic offer. If it is up for 150k, and there are other similar places up locally (even if not identical) then you should be expecting offers of between 130k and perhaps 145k.

 

Most buyers that see that a kitchen needs doing will automatically knock 10k off the asking price.

 

The kitchen is the only room in the house thst needs updating, but the estate agent informs people that it is a blank canvas for someone to put their own stamp on it.

 

We've agreed that not to sell below £145K, so we need to make some money on it.

 

We only paid £137,500 for it 2 years ago

 

If it doesnt sell in the next couple of months, we will take it off the market, and put in a cheap white based kitchen in.

 

You can get a good quality kitchen for around £1000 from Wickes.

 

You dont need to spend a fortune, but we do know it does need plastering as its got that awful artex.

 

We need to test the market.

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Lucky7even

Lucky7even

Posted
  • Author
Posted

Its been a whole week now without any viewings at all, estate agent said it was because its now school holidays and should pick up after the holidays.

 

I am begining to feel rather let down by the agent I am currently using and feel they havent done enough to market the property; they have had other properties similar tomine up for sale and they have sold for aound £145K which is what we are after.

 

If it doesnt pick up after the holidays will take it off the market and try again with someone else.

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Kraken1

Kraken1

Posted
Posted

but if your's is the last of a certain type to hit the market it might not make that. What are they doing to market it? Is is on rightmove? what are the photos like? Is there a floorplan? Floorplans are almost mandatory these days to get folk in the door.

 

What is your deal with the estate agent? How long are you locked in?

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Lucky7even

Lucky7even

Posted
  • Author
Posted

Had a viewing this morning.

 

We're listed on zoopla. We've had 308 views in 20 days, and 6 viewings now.

 

Photographs looks fine, and they have the floor plans.

 

I cant really take under £145K as the property we want is around £160K.

 

I have to ask how long were locked in for.

 

I think viewings is picking up again now.

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Kraken1

Kraken1

Posted
Posted

Most people will use rightmove first - it is by far the most popular. I'd question an agent that is not listing there.

 

If you are not getting any serious offers after these viewings then something is wrong. the asking price, the staging, the condition, the tour, or the estate agent is not properly vetting viewers and you are not getting serious buyers through the door.

 

Also remember that just because the property that you want is up for 160k, doesn't mean you will need to pay that. Most folk (unless desperate or dim) will be knocking at least 10% or so off the asking price straight off, so an asking price of 160 means an initial offer of 150k max. Perhaps even 145k.

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Lucky7even

Lucky7even

Posted
  • Author
Posted
Most people will use rightmove first - it is by far the most popular. I'd question an agent that is not listing there.

 

If you are not getting any serious offers after these viewings then something is wrong. the asking price, the staging, the condition, the tour, or the estate agent is not properly vetting viewers and you are not getting serious buyers through the door.

 

Also remember that just because the property that you want is up for 160k, doesn't mean you will need to pay that. Most folk (unless desperate or dim) will be knocking at least 10% or so off the asking price straight off, so an asking price of 160 means an initial offer of 150k max. Perhaps even 145k.

 

Thanks for the advice.

 

I have to agree we had our sixth viewing yesterday, there is clearly summit wrong as to why we are not getting any serious offers of over £145K.

 

I will wait until the school holidays are over, then I might go with another agent.

 

I am amazed considering that every viewer has said its a nice house, just had not that serious offer!!

 

I would have that the agent would have done more to have sold us.

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Lucky7even

Lucky7even

Posted
  • Author
Posted

Spoke at length to the estate agent this morning; they have admitted to over pricing ours!!

 

They have dropped the guide price from £150K to £140K with a views of accepting offers of around £145K.

 

Bit annoyed with them for over pricing our in the first place as we could have sold by now!!

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theoldrouge

theoldrouge

Posted
Posted
Spoke at length to the estate agent this morning; they have admitted to over pricing ours!!

 

They have dropped the guide price from £150K to £140K with a views of accepting offers of around £145K.

 

Bit annoyed with them for over pricing our in the first place as we could have sold by now!!

typical estate agents ploy to get you to sell through their agency

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Lucky7even

Lucky7even

Posted
  • Author
Posted
typical estate agents ploy to get you to sell through their agency

 

Well, I have given then am ultimatim that we want at least £145K, if they dont sell us we will cancel and go else

where, simples!!

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honeybee13

honeybee13

Posted
Posted
Well, I have given then am ultimatim that we want at least £145K, if they dont sell us we will cancel and go else

where, simples!!

 

Hello again. Have you checked what you signed with these people to make sure you can leave them when you want to? Or maybe you could bring in other agents to give these ones some competition.

 

In any event, it's useful to have several valuations to see what the concensus is.

 

HB

Illegitimi non carborundum

 

 

 

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Kraken1

Kraken1

Posted
Posted

If you drop to 140k you are not going to get an offer of 145k. You will get offers between 128k and 135k. But the poster above is correct, it is common for estate agents to give higher valuations than realistic as many sellers will simply go for the highest valuation.

 

caveat - my comments are based on you being in England or Wales. Using the term 'guide price' gives me pause to think you are in Scotland, or are planning on selling at auction. If either of these are the case, please shout as it might mean I'm talking ****e.

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Kraken1

Kraken1

Posted
Posted
Well, I have given then am ultimatim that we want at least £145K, if they dont sell us we will cancel and go else

where, simples!!

 

Cancelling can be troublesome and you can find yourself paying commission to two agents if you are not very careful. At the very least ask - in writing - for a list of all the buyers they have introduced to your property. If any of these end up buying your place - even through another agent - then you could be on the hook for commission.

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steampowered

steampowered

Posted
Posted

A month is not a long time to be honest. The longer the house is on the market the more likely you are to get a sale at a good price. This issue was researched extensively for the book "Freakonomics", which is a popular book on behavioural economics. There is a short youtube video explaining here: http://www.youtube.com/watch?feature=player_embedded&v=17jO_w6f8Ck#at=100.

 

As honeybee said, please check your contract and the agent's T&Cs to ensure that it is not an exclusive contract. Over the last few months there have been a few posts in the legal issues forum by people who tried to cancel their contract with an estate agent when they were not entitled to do so and are being pursued for fees through the court system. Not saying don't do it, just be careful.

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