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Has anyone persuaded RBS/Natwest to correct their initial offer without going to the FOS?


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Natwest have made me a goodwill offer on a credit card which goes back to 1996. I think the interest is too low - they are sending me a detailed breakdown so I can check. Neither they nor I have ny data prior to 2001 and they haven't offered me anything for 1996-2001, which obviously doesn't meet the FOS guidelines. Just wondered if anyone had ever persuaded them to up their offer or if I'm going to need go to FOS.

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Once you have the breakdown, let us know and then someone will be able to advise you :)

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