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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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NDR Accusing me of fraud and intimidating letter please help


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I paid off my NDR (Speedcredit/toothfairy) loan from these crooks around the end of April. I reported the issue of these companies taking money out of my account and reported that ndr, paydayexpress and PDUK all took money out without my authorization.

 

My bank did refund that money back to me as they were at fault because I had cancelled my continuous payment authority in letter and over the phone.

 

I received this email of NDR yesterday-

 

A payment made on your file has been cancelled.

Your card issuer has indicated you have requested this.

 

1. If you do not contact us today we will pass this file together with evidence of your agreement to pay this amount to the Police.

 

Fraudulent activity on the account includes but is not limited to:

 

1. Using stolen cards to pay off loans

2. Using your own card and then cancelling the payment later.

3. Cancelling a payment taken in accordance with agreed payment plans and/or terms and conditions.

You should note that ANY such fraud may be pursued through the Courts together with all evidence including our IP tracking technology which traces the origin of the payment application to yourself.

 

If you do not contact us within 24 hours

- Recovery Agents will visit all addresses we have on file for you.

- Your file may also be passed to the Police with a view to Criminal Prosecution.

This will add charges to your file and increase the cost of repaying the debt.

 

We expect to hear from you today.

 

Yours sincerely,

 

 

ANTI-FRAUD (218)

NORTHERN DEBT RECOVERY

numbers_button_skype_logo.png0843 381 0843

 

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Further to a phone call they said I did a charge back and I need to pay off what was £700 from a £200 loan... we had a bit of an argument and he then said I had to pay £300 in 2 installments in May and June but my email says June and July....this is causing me alot of stress.

 

Please advise me what my next step should be. Thank you.

Edited by Sphinxy
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Ignore them and report them to the OFT. They are trying to threaten and scare you into following what they want you to do.

 

This company has complete disregard for regulation and the law.

 

Also NEVER, EVER call them on the phone. You are falling right into their trap.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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