Jump to content


  • Tweets

  • Posts

    • You can be sure that pardoning himself, stopping the other prosecutions and vengeance will be his first priorities if he wins. i dont think he will win, but no surety on that
    • The other cases aren't going to happen before November though, are they? Reporters are saying he can't pardon himself for a state conviction. He would have to lean on the governor of New York state, as I understand it.
    • I am requesting your assistance to how I should go about a serious breach of my privacy that occurred during my stay at one of IHG’s hotel on Ma 2023. Having previously had items taken from my hotel room elsewhere I take the added precaution of using a security camera app on my device whenever I stay in a hotel room. The recordings are date and time stamped and it cannot be adjusted by the end user.   On this particular occasion I discovered evidence from my personal security camera recordings of a spy camera had been placed underneath my door, and can be seen moving along the base of the door for approximately 15 seconds.   The spy camera is in fact marketed as an inspection device of drains primarily but is known to be used in observing spaces difficult to enter. It is a usb endoscopic camera that has a length flexible cable that is semi rigid and can negotiate any obstruction by bending. The operator can be up to 3-4 metres away.   Infuriated as I had previously stayed with them in 2022 for 3 months at £260 per night that they would seek to question my honesty and invade my privacy. I immediately called reception and asked why they would do such a thing and if they had any concerns they were welcome to inspect my room and go through my personal belongings and ask me anything they wanted to. I was sleeping for the best part of my stay and was alone throughout.   I sent the recordings to the receptionist within the hour of finding them and I asked to speak to the manager of the hotel who I was told wasn’t present. I tried to have face to face meetings with him but he instead wrote to me denying the recordings were made at their hotel stating that they didn’t observe anyone in the corridor at the time of the recordings and that they don’t have a metal bar at the interface of the tile and carpet which corresponds to the overlying door. I rejected that statement on the grounds the video doesn’t show a bar but a reflection of light on the tile and you wouldn’t see a person outside my door because the cable is black and runs along the floor. If you don’t look for this you won’t see it. The matter was passed up to the area manager and he also denied the allegation. This is where the matter ends as far as IHG are concerned. Leading a busy work and family life I let the matter go but I found myself back at the same hotel a year later. I booked for  2 nights and was given a room facing the lobby door that led to the lifts. Unfortunately, from the hours of 3am I was woken up by the noise of the door opening and closing but also noticed shadows of a person standing in front of my door. At first I took no notice and put this down to a guest waiting for someone but the person or persons returned several times, standing outside my door for up to several minutes. I called the hotel reception and asked if there was an issue  on my floor and they said they would come up to check. They never said they would check the CCTV and as the incidents continued to happen up to 8am I called them 6 times. Given my past experience I didn’t think they took security as serious a# her establishments and made them observe the Cctv and let me know. The explanation I was given was that they could see residents there but they were heading down to breakfast. The time that I had noticed these feet by door was from 3am and breakfast started at 6.30am. It also didn’t explain why they would stand by my door for anything longer than 10seconds and if they were waiting for someone how likely is it that this scenario is played out 6 times when there was only 12 rooms per floor. Later that morning when I went down for breakfast the manager said he would move me to a room at the end of the corridor and asked me what my plans were for the day, essentially when would I be in the hotel. I stated that for the day I was out. He then said that all his staff were uncomfortable about me being a guest and said that I was not welcome there anymore. I had paid for the two nights but when it came to the end of the day I didn’t feel that I would be able to rest at the hotel given the hostility so I returned the next day to collect my remaining belongings, namely items of clothing, an iPhone charging cable and plug, and toiletries. Checkout was at 2pm and I was at the hotel at 3pm. All my belongings were gone and they couldn’t locate the items.  I plan to report the incident of the spy camera to the police, as well as the theft, and write to the hotel emphasising that this breach of privacy is unacceptable and the hotel's failure to properly investigate and address the issue is deeply concerning. The fact that I requested security checks to ensure my safety in the early hours was reasonable, yet their response to ban from the premises was excessive and even possibly discriminatory as I had revealed to them that I had been a victim of a hate crime given my sexuality. . I am seeking compensation for the infringement of my privacy, the lack of proper investigation, and the being humiliated and made to feel like an undesirable. I will request a full refund of my two-night stay totaling £390. Additionally, I will request compensation for the cost of my previous stay when the infringement occurred, which was £220. I am also considering damages for the infringement of my privacy but at a loss as to what this would equate to. I will close the letter giving them a 14 day timeframe to respond.    Is there anything you feel i need to consider here? Many thanks   
    • oF course, this is all just the start. trump is dragging it out as much as possible hoping to pardon himself, but the barrier the yanks had about admitting that a pres could be such a piece of err work has been broken and there is many more to come. His current criminal charges are extremely unlikely to result in jail time or anything other than fines  - but with some of the other charges - jail is pretty much mandatory - especially for one not only not on a first offense - but with others stacked up
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
        • Like
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
        • Like
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4019 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Terrible.

 

Refused a repayment plan, phoned my employer 3 times whilst they knew I was away ill. Attempted to hammer me with extra charges. Refused to acknowledge a complaint despite their so called Compliance Officer being copied in on 4 emails asking a complaint to be investigated. I'm copying in their letter threatening further contact at work despite the "all in writing" letter being sent. They also lie in their correspondence, as I had some 15 e-mails contacting them to arrange payment, each and everyone they ignored.

 

Dear Trapper,

 

PLEASECONTACT US URGENTlY 0208-532-5020

We have been trying to contact you regarding your outstanding loan but to no avail. We have sent numerous emails, text messages and letters. Additionally, we have attempted to contact you at

home and on your mobile phone.

 

The only other method of contact we have available is via your work place

XXXXX- as provided at the time your loan was underwritten.

 

We understand that it may be difficult to communicate whilst at work so before we put our efforts into contacting you there, we would like to give you another opportunity to contact us.

 

You can call us directly on 0208-532-5020 or email us using [email protected]

 

 

If you are experiencing financial difficulties and cannot afford to repay the balance of

£xx.xx in full,

 

we can offer you a repayment plan over a number of months that you will be able to afford.

 

Yours Sincerely,

 

Repayments Department

0208-532-5020

POL

 

 

I ended up complaining to FOS who upheld the complaint and wrote off a £200 debt. I've also raised their conduct with the Information Commissioner and OFT.

 

Are you struggling with them? If so, have a read of this link, hopefully it may help.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?387895-Mr-Lender-wants-to-chase-debt-with-employer

  • Haha 1
Link to post
Share on other sites

No Im not.

 

I applied for a loan with them today, but then backed out after id applied. They tried to call me to go over bank details to deposit money but i never picked up the phone.

Emailed every email address of theirs to state I withdrew from the loan, as it gives you 14 calendar days to do, according to their pre-contract information.

 

Received a SMS only saying ' sorry you are no longer wish to continue with your application. if you change your mind, please call me on 0208-532-5028. Kind regards, NatalieB'

 

so i can only assume i luckily escaped.

Link to post
Share on other sites

To be honest, I dont't have much faith in PDL's so i was expecting them to deposit the money and carry on as if i hadn't told them I wanted to withdraw....maybe they acted fast cos they hadnt actually given me their money lol

Link to post
Share on other sites

  • 2 weeks later...

I have defaulted with Mr Lender today. I emailed them yesterday and sent a recorded letter. They rang today to say that they could not collect payment from my card. I explained the situation (they were very polite on the phone). I was asked to send an IE statement which I did and made a recommendation as to what repayments I could afford. I owe £650 altogether (this includes interest) it would have all been paid off by December. I was advised (by email) that the plan was being looked at and someone would get back to me. I have not heard anything since. I have received an email and text saying that if the rollover fee is not paid by tonight then £12 late fee will be added. I have emailed 3 email addresses that I have for them attaching a copy of the email that I sent yesterday and today. I told them on the phone this morning (and in an email and letter) that if they contact me at work, I would make a complaint. What I want to know is what happens from here (how long will they leave it to contact me about a repayment plan) and how often do they add the £12 late fee. Any advice would be grateful. thank you

Link to post
Share on other sites

mindy - how did you stop mr lender from using your djust figurin out how to deal with them ebitcard details ? - 1 - lost the debitcard 2- wrote to bank withdrawing permisiion just i about default as well

Link to post
Share on other sites

buddie, I lost my card so I was issued with a new one. I wrote a letter to my bank stopping all CPAs. I wrote in the letter that if any payment is taken from my account it will be unauthorised and I would complain. I took 2 copies of the letter into the branch and got them to stamp one as my proof. I then emailed Mr Lender informing them that I had cancelled my CPA with the bank and requested them to cancel it from their system. I told them that any payments taken would be unauthorised and that I would complain. If they call you after you have defaulted tell them that the conversation is being recorded and that you want to deal with them by email. I don't know if you work but you must make it clear in an email that you don't want to be contacted at work. They are not playing ball at the moment. I emailed a IE statement with an affordable repayment plan. They are requesting £150 to set up the repayment plan. They also said that they will allow charges up to £60 to accumulate I have asked for their bank details but they are ignoring my emails. I sent an email yesterday asking what the £60 charges are for and why are they requesting £150 to set up a repayment plan. If they don't reply by Monday then I will make a complaint to them. If they don't reply to that or I am not satisfied with the answer, I will take the matter further. I am slowly making arrangements with all my PD lenders. If it was not for this site, I would still be in the trap

Link to post
Share on other sites

They are requesting £150 to set up the repayment plan. They also said that they will allow charges up to £60 to accumulate I have asked for their bank details but they are ignoring my emails.

 

You need to make a complaint about that regardless of what the lender says. That is well out of line and needs to be reported.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

Full report to go to the OFT.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...