PayPal Dispute! Help?

[scotgal68]

So you've still got the funds for your phone?

Don't even consider paying paypal back.

Get a crime reference number from the police and email/write to Paypal telling them you are a victim of fraud.

Make sure you keep all correspondence.

 

You'll get no satisfaction from them they're useless.

 

Just reiterate them same facts to them over and eventually they will threaten you with court action,

it won't ever get to court BUT if it did you would win (providing you have the paper trail,

as they will only have sent you the same email over and over requesting you to restore your balance)

 

Eventually they will pass it to a debt collection agency and when that happens you can come back for more advice - guys on here are experts.

[scotgal68]

Totally agree with Bombay, deal only in writing, stay off the phone! I told you they're not interested in amything you have to say and are totally useless. Family and friends? Ffs aren't they kind to have made that suggestion.

Don't restore that balance! Let them bear the burden of the fraud, why should you be out of pocket?

 

Good luck

[scotgal68]

Say to them... I don't want to discuss this over the phone. Please contact me in writing . Dont ring me again! Goodbye!

Seemples

 

Don't worry if you think you're being rude, they're trying to fleece you for £400. You need a paper trail for evidence.

!

[scotgal68]

You're welcome,

 

I had a long running dispute with eBay, not on the same scale as you and they were utter fuds.

 

They were bombarding me with the same emails over and over.

 

Despite me carefully wording responses, they would reply with another generic email. Theyre like robots!

 

Eventually I got a letter from a DCA, (something solutions)I never responded.

 

Another one arrived..

 

After about 4, I printed off all the correspondence and posted it to the DCA, told them to p..s off

and IF they filed for court action to remember and send the court all my emails so they could get a laugh.

 

Never heard from them again.

 

I've had a few calls which I suspect might be from them.

 

I just say 'I'm sorry there is a fault,

 

I'm sorry there is a fault til they hang up

Edited May 3, 2013 by scotgal68

[scotgal68]

Bombay I do it in that BT recorded voice, I actually pmsl at them trying to talk to me. It works a treat for spam calls, telemarketing anything really

[scotgal68]

Well done, proud of you! They want you to think there is no other way to communicate other than phone, that suits them! Just repeat same message over and over to them, the penny will drop- eventually x

[scotgal68]

They can try if the account is linked to your Paypal account. Go into your branch ASAP and ask them to cancel any payment authority that is set up in favour of Paypal x

[scotgal68]

Your bank and Paypal are two separate institutions

- once you have cancelled any payment authority that should be it.

 

Paypal doesn't 'talk' to your bank.

They won't contact your bank,

if they try and take any funds,

the payment system will inform them that there is no DD and refer them to you.

 

They might write to you telling you your payment method has failed and you have to restore your balance by other means.

 

Ignore it.

 

You're bank is there to serve you not that shower of B's

 

aka Paypal x

[scotgal68]

Cancel your card and get a new one, don't use it for eBay or Paypal - they can't access your account if they don't have the card details!

eBay and Paypal might be unethical and useless but they're not the secret service magicians. How will they access your account without a DD mandate or your card details?

[scotgal68]

It's been my pleasure... You were wise to get that money out of the Paypal account! Quick thinking on your part. eBay would never have refunded you. .. stick to your guns and you'll be ok x

[scotgal68]

No.. as long as you have cancelled any payment authority in respect of Paypal, which you have done, and you said the bank have assured you that PP cant access your account. So i would say you're ok x

[scotgal68]

Good - they'll get the message.......................................... Eventually x

[scotgal68]

You're entitled to your opinion. Paypal victims? Laughable.! They are far more able to absorb a loss than the OP, and the OP's domestic arrangements and his sale of the phone have no bearing on these posts and is no business of yours or mine

[scotgal68]

Its of no consequence whether their ability to absorb a loss has legal bearing,

I have given the OP the advice he needs to deal with paypal.

You haven't given any advice, you're here fighting paypal's corner which you don't need to do.

 

Paypals customer service is appalling, I'm just glad the OP was able to keep his cash.

 

If you're so concerned with poor paypal and the injustice

you think the OP is levying against them,

 

why don't you get a description of the thief and contact the police?

 

You can put a halt to the pseudo criminal injuries shenanigans..

 

. Hip hip hooray for Hammy,

 

Paypals knight in shining armour

Edited May 22, 2013 by scotgal68

[scotgal68]

Only deal with these people in writing too. Don't discuss anything over the phone x

If they ring you again tell them to put it in writing!

Remember you need a paper trail! DCA are not your friends, they are in the business of making money, out of you if possible x

[scotgal68]

Cheers dx x

[scotgal68]

Alex they're scaremongering you, they're doing so you will ring them and they will start asking you to restore your balance. What they've done is convert the money you owe then into Euros so you'll think "omg my debt is getting worse I better sort it"

 

Do as Brig has suggested BUT only in writing x

[scotgal68]

Do nothing - say nothing, it's a waiting game x

[scotgal68]

Poor poor PayPal eh? x

[scotgal68]

Lol x

[scotgal68]

Just hang fire... They might still try other techniques x