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    • is the home in joint names but this is solely your debt? need far more history to be able to comment if it's paid off and was not just written of by one partly on their books and sold to anther, thus the cra file says £0. dx
    • So, Sunak has managed to get someone to 'volunteer to go to Rwanda hasn't he? .. for just £3000 payment to the person plus 5 years free board and lodging isnt it? - cost to UK taxpayer over £300M+ (300 million quid+) isnt it? - Bargain says Rwanda, especially with all the profit we made privately selling those luxury chalets Bravermann advertised for us   I wonder how many brits would jump at that offer? Thousands? Hundreds of thousands? Lets see, up to 5 years free board and lodging and £3k in my pocket .. I'd go - and like that person - just come back if/when I get bored. First job - off to Botswana for a week to see the elephants.   Of course the paid volunteers going to Botswana are meaningless - Rwanda have REPEATEDLY said they wont take any forcibly trafficked people in breach of international law eh? Have the poops actually got any civil servants to agree to go yet - probably end up as more massive payments to VIPal contractors to go and sit there doing nowt shortly eh?    
    • Hi Wondered if I could get a little advise please. I entered into a commercial lease (3 years) and within a few months I had to leave as the business I was trading with collapsed. I returned the keys to the landlord and explained the situation and no money, also likely to go on benefits but the landlord stuck to their guns. They have now instructed solicitors to send letter before action claiming just over £4000. The lease was mine and so the debt. I know this. I have emailed the solicitors twice to explain I am out of work and that with help from family I could offer a full and final settlement figure of £1500 or £10pw. This was countered by them with an offer to reduce the debt by £400, or pay off the amount over 12 months. I went back with an improved full and final offer of £2500 or £20pw. This has been rejected with the comment 'papers ready to go to court'. I have no hope of paying the £4000 and so it will have to go to court. Pity as I have no debts otherwise but not working is a killer. I wondered if they take me to court, could I ask for mediation? I also think that taking me to court will result in a pretty much nothing per week payment from my benefits. Are companies just pushing ahead with action even if a better offer is on the table? Thanks for your help.
    • Hi all, Many thanks for the advice! Unfortunately, the reply to the email was as expected…   Starbucks UK Customer Care <[email protected]> Hi xxxxxx, We are sorry to read you received a parking charge after using our Stansted Airport - A120 DT store. Unfortunately, the car park here is managed by MET parking. Both Starbucks and EuroGarages who own and operate this site are not able to help and have no authority to overturn any parking charges received. If you have followed the below terms then you would need to send all correspondence to [email protected], who will be able to assist you further. Several signs around the car park clarify the below terms and conditions: • Maximum stay 60 minutes, whilst the store is open. If the store is closed, pay to park applies. • The car park is for Starbucks customers only who make a purchase in our store, a charge will be issued if you left the site. • If you had made a purchase and required additional time, you must have inputted your registration number into the in store iPad which would have extended your stay up to 3 hours • To park in a disabled bay, you must have displayed a valid disabled badge. • If Starbucks was closed, you must have paid for parking as charges still apply, following signage located on site. • If you didn’t use the store, you must have paid for parking, following signage located on site Please ensure all further correspondence is directed to MET parking at the above email address, and accept our apologies that we cannot help you further on this matter.  Kind Regards,  Lora K  Customer Care Team Leader Starbucks Coffee Company, Building 4 Chiswick Park, London, W4 5YE
    • Thanks HB edited and re-uploaded. Thanks for the heads up 👍
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Freedom pass problem


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your reply is exactly what we want

 

fair balanced and above all, what cag is all about.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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If you do get the prosecution letter bear in mind that they will leave you little time to prepare. Eg they will send you a letter 2 weeks from the actual court date which is what happened to me. 8

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I've finally received the letter this morning (but dated from three days ago).

 

It states: "If you have any comments to make regarding this incident please write them on the reverse side of this letter and complete the information panel below, returning the whole letter, within 10 days."

 

Any advice on what I should write back? How should I go about explaining what I just wrote in this thread, i.e. about accidentally confusing my dad's freedom pass because my family use the same yellow Ikea wallets, and about me not having used it before that day.

 

Should I also mention my career goals and financial situation? I've been struggling to find work, with my only source of income at the moment coming from tuition, with the intent of pursuing a career in working with children at schools (I did a PGCE before, but wasn't able to complete it). If so, how should I go about explaining it?

 

Is there anything else I could add to help my defense? Any advice would be greatly appreciated.

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If you do get the prosecution letter bear in mind that they will leave you little time to prepare. Eg they will send you a letter 2 weeks from the actual court date which is what happened to me. 8

I see. How did it go for you?

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I've finally received the letter this morning (but dated from three days ago).

 

It states: "If you have any comments to make regarding this incident please write them on the reverse side of this letter and complete the information panel below, returning the whole letter, within 10 days."

 

Any advice on what I should write back? How should I go about explaining what I just wrote in this thread, i.e. about accidentally confusing my dad's freedom pass because my family use the same yellow Ikea wallets, and about me not having used it before that day.

 

Should I also mention my career goals and financial situation? I've been struggling to find work, with my only source of income at the moment coming from tuition, with the intent of pursuing a career in working with children at schools (I did a PGCE before, but wasn't able to complete it). If so, how should I go about explaining it?

 

Is there anything else I could add to help my defense? Any advice would be greatly appreciated.

 

yes and plead but don't waffle

 

offer to pay all reasonable costs etc, to keep your record clean.

also mention the effect it could have on your employment future

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Hello there.

 

I agree with dx. Other advice here is to express genuine remorse.

 

This letter needs to be in your own words and sound sincere. A template isn't going to be helpful, but if you wanted to draft a letter and post it up here [minus personal details, etc], we can comment.

 

HB

 

My best, HB

Illegitimi non carborundum

 

 

 

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Hello there.

 

I agree with dx. Other advice here is to express genuine remorse.

 

This letter needs to be in your own words and sound sincere. A template isn't going to be helpful, but if you wanted to draft a letter and post it up here [minus personal details, etc], we can comment.

 

HB

 

My best, HB

Yeah, I would really appreciate it if someone can check it out and comment on my letter.

 

But do you think it's okay to post it here? I'm just thinking... What if TFL check these forums?

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yes and plead but don't waffle

 

offer to pay all reasonable costs etc, to keep your record clean.

also mention the effect it could have on your employment future

Thanks for the advice. I'll give it a try (and maybe post or e-mail a draft to someone willing to look at it) and see how it goes.

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maybe post or e-mail a draft to someone willing to look at it) and see how it goes.

 

In my opinion it is always best not to post letters back and forth by PM. This is essential to ensure that every opportunity to be sure that the information is correct and to comply with what I believe CAG rules require in discouraging advice by PM.

 

Obviously you should not include any personal information from which you can be identified, but the general text of your letter can be posted and we can then see whether you have included anything that might be damaging.

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In my opinion it is always best not to post letters back and forth by PM. This is essential to ensure that every opportunity to be sure that the information is correct and to comply with what I believe CAG rules require in discouraging advice by PM.

 

Obviously you should not include any personal information from which you can be identified, but the general text of your letter can be posted and we can then see whether you have included anything that might be damaging.

I see. Okay, I'll just post my letter with personal details removed. I should hopefully have something ready over the next 1-2 days.

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In my opinion it is always best not to post letters back and forth by PM. This is essential to ensure that every opportunity to be sure that the information is correct and to comply with what I believe CAG rules require in discouraging advice by PM.

 

Obviously you should not include any personal information from which you can be identified, but the general text of your letter can be posted and we can then see whether you have included anything that might be damaging.

 

Quite so, OC. :)

 

HB

Illegitimi non carborundum

 

 

 

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the thread is here

 

i'll move your posts from here to below

http://www.consumeractiongroup.co.uk/forum/showthread.php?388719-Freedom-Pass-court-date

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Django,

if they will fine you bear in mind that the fine will have to be paid in full before the court date

so have around 400- 500 pounds ready to be paid promptly.

 

Also I would respond to the letter asap and just write a a4 page maximum with a heartfelt sorry , writing that it wont happen again.

 

Tell them truthfully that you picked up the wrong pass if that was the case as was with myself.

 

Also are you are a carer for your father and was there any additional stress such as caring that made you forgetful and hence you picked up thte wrong pass in a hurry.

 

Those factors might give help in getting a fine

But they did say to me that is everybody excuse and they will check the last 4 weeks of usage of the freedom pass

and your card to check if yours was being used which may or may not vindicate your story.

 

If and when they do respond to your prosecution letter

please write back to the prosecution team on that day

as otherwise they will say they have very little time to deal with the matter out of court

if you leave the sending of the letter even a day late.

 

I would also phone them regularly although I must warn you the prosecutors

( there are only 4 of them) are extremely strict and focus on prosecution) .

 

Good luck

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Django,

if they will fine you bear in mind that the fine will have to be paid in full before the court date

so have around 400- 500 pounds ready to be paid promptly.

 

Also I would respond to the letter asap and just write a a4 page maximum with a heartfelt sorry , writing that it wont happen again.

 

Tell them truthfully that you picked up the wrong pass if that was the case as was with myself.

 

Also are you are a carer for your father and was there any additional stress such as caring that made you forgetful and hence you picked up thte wrong pass in a hurry.

 

Those factors might give help in getting a fine

But they did say to me that is everybody excuse and they will check the last 4 weeks of usage of the freedom pass

and your card to check if yours was being used which may or may not vindicate your story.

 

If and when they do respond to your prosecution letter

please write back to the prosecution team on that day

as otherwise they will say they have very little time to deal with the matter out of court

if you leave the sending of the letter even a day late.

 

I would also phone them regularly although I must warn you the prosecutors

( there are only 4 of them) are extremely strict and focus on prosecution) .

 

Good luck

Hey. I just saw your other thread and it's great to know you've managed to avoid a conviction. It certainly gives me more hope!

 

I found your advice about stress quite useful, as I do indeed care for my father quite often and it can get quite stressful at times. However, I noticed that you were able to present medical evidence. Would I need to present some kind of evidence too?

 

The last four weeks of my dad's freedom pass should be clean though. My dad said that he doesn't remember using the Freedom pass in several months, so that day I was stopped was probably the first day that Freedom pass was used in months. Do you think that might help my case somewhat?

 

P.S. I'm hoping to have a letter ready tonight and send it off tomorrow. I'll try to post a general outline of the letter here before I send it off though, just in case.

Edited by Django2013
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Hi Django

I think what will help your case most is that you were not lying when you said it was a one off as your dad hasnt used it for months. Also you should still write that your a carer and lead a hectic life which made you too busy to notice the wrong card, an apology and stressing that this wil never happen again will help things I think. Does your dad have a scoical worker or any professional who can write you a quick letter confirming your a carer and suffer carers stress or something. Dont ask a doctor as they charge a wadful of money. However I wouldnt hold my hopes up, I had medical evidence( a letter confirming I had anxiety issues) which the prosecuter seemed to think was a non issue. He said no even after seeing my personal letters and circumstances but I begged him and he said he would get a coloeugue to review it. It was just praying hard that swung it for me as I managed to speak to the reviewing prosecutor who was more understanding. It was really a last minute thing. Make sure youve got the money in the bank to pay over the phone if they let you.

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Hey. I just saw your other thread and it's great to know you've managed to avoid a conviction. It certainly gives me more hope!

 

I found your advice about stress quite useful, as I do indeed care for my father quite often and it can get quite stressful at times. However, I noticed that you were able to present medical evidence. Would I need to present some kind of evidence too?

 

The last four weeks of my dad's freedom pass should be clean though. My dad said that he doesn't remember using the Freedom pass in several months, so that day I was stopped was probably the first day that Freedom pass was used in months. Do you think that might help my case somewhat?

 

P.S. I'm hoping to have a letter ready tonight and send it off tomorrow. I'll try to post a general outline of the letter here before I send it off though, just in case.

 

Hello there. I don't recall if this was an Oyster card or not, but I'm pretty sure they can check the history over 8 weeks.

 

My best, HB

Illegitimi non carborundum

 

 

 

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Hello there. I don't recall if this was an Oyster card or not, but I'm pretty sure they can check the history over 8 weeks.

 

My best, HB

 

The prosecutor told me that they could only go back as far as 4 weeks wiith the freedom pass.

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Was it an Oyster one though kitoo? It's been said on this forum many times that it's 8, as I recollect.

 

HB

 

 

Yes HB, instant recall of 8 weeks journey record of Oyster usage is standard

 

It is possible, but much more complicated to get older information in some cases.

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I sent off my letter at the end of last week, but unfortunately didn't have time to post it here and get it checked. Oh well, I'll just see how it goes.

 

By the way, how long does it usually take for them to respond? Weeks? Months?

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Thanks

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