Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4060 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

hey guys im new to this and wanting abit of advice, im sure uv heard this story a milliion and one times already but here go's, iv got two tv's and a laptop from brighthouse payments were going great upto a few weeks ago with by them giving me tthe wrong advice on something now they are demanding late fee payments which iv refused to pay now they are sayin they will send out people to get the things back which i dont want as iv already paid alot of money on the things in the first place, im hoping somebody can tell me where i stand on this matter and if they can force there way into my home im pretty sure they cant but would like your guys opinion thx alot :)

Link to post
Share on other sites

  • 2 weeks later...

Hi when did you take out this agreement? have you paid at least a 1/3 yet? if so they cannot without a court order so more info will be needed please also did you ask /need their opitional service plan thingy lol?

If I have been of any help, please click on my star and leave a note to let me know, thank you.

Link to post
Share on other sites

hey yes iv got 3 items from them iv paid over 1/3 on 2 but not on the other and yes i have the got there silly service plan and insurance which i regret getting now but thats what not knowing that i didnt need them get you lol, its the item iv paid less than 1/3 im more worried about now :)

Link to post
Share on other sites

did you ask for the OSP (optional service plan) ? or did they say you HAD to have it, if so it was misold get reclaiming it. Explain you are in a mess finacially atm , and will reduce paymens for a few months till you sort it out then come back ok? Also they just can't turn up and take the goods back they need a court order I believe

If I have been of any help, please click on my star and leave a note to let me know, thank you.

Link to post
Share on other sites

  • 2 weeks later...

hey guys just a quick update on my situation with brighthouse, they are now saying that it will be passed on to asset recovery can anyone tell me what this actually is thank you

Link to post
Share on other sites

hi its their heavys

 

you prob get 2 men to your door

 

don.t let them in they.ll give you a load of rubbish saying pay or we.ll take the goods if you don.t

 

they.ll threaten to call the police

 

they think they are bailiffs but they ain.t.

 

just tell them go ahead call them

 

cause they not got a leg to stand on

 

bh never take anyone to court anyway

 

i.ve taken them to court for all my osc back case is going on now

and they never even got a solicitor involved either

.what ever they tell you is lies.

Link to post
Share on other sites

Don't be scared of the threat to call the police. For what? Not paying your bill. That's a civil matter and the police won't be interested and they know that which is why they would not call them. Have fun with them, amuse yourself, tell them to sod off, watch them throw their toys out their pram then stomp off down your path back to their van with a strop on then make yourself a cup of tea and smile :)

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...