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arianna22

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  1. That's ok I was just seeing if I could do anything , it was Airth a shot anyway. Thank you for the time .
  2. Yeah they kept all parts and the parts I.m pretty sure what they didn't have they ordered off amazon thats what they told me in the shop. The derailleur is difficult to get they have said and they have tried everyone who supplies them they have said. The chain broke because the derailleur broke and the back of the bike. But they don't know about the chain as I replaced that myself but what confuses me is the said the bike frame or what ever it was , was badly damaged and snapped and same again . My son changed the derailleur which he's done to his own bike and his other brothers in the past. He said it wasn't broke at all. They told me it was badly bent and all sorts but you cant see nothing that is new . They honestly tried to tell me the bike was in a right state .
  3. My son is 12 and I have no clue his weight but he is big for his age in adults small size clothes. The bike is a adult bike aswell. As for the other bike the guy in halfords told me they had another bike brought in with exact same problem as ours. As for the work sadly they told me it needed doing and dull me paid for it. My older boys did tell me the tyres didn't need replacing . I do have the paper work here what they said they done ,well it's in the car so will have to wait to get it. I also went to halfords and made a complaint first and all I was told was go on and have it checked Out. I thought it was under guarantee but said no only frame not general wear and tear. They just under the impression he's doing jumps on it and he ain't ,but even if he was surely a bike doesn't break that easily or often. He does borrow his brothers more expensive bikes without a problem aswell one as a Scott's bike the other I.m not quite sure of the brand but a good one. The are fixing it for free this time but 3mths for parts and is it going to break again by just having a bump. My older sons told me not to buy there but with lockdown in Wales at the time I couldn't get a bike for his birthday no where for months on order.
  4. Hi last yr end of October I bought a bike for my son online from halfords. Costing £275 it came with missing bolts for starters. Due to winter and lockdown it was barely used until this yr. Well spring comes and son who's 12 goes out on his bike wirh friends. Riding up the woods to top and down. Only a few times mind as the derailleur broke on it, I bought a new one had it replaced he goes out on it and chain snaps bought a new one ans derailleur snaps again within minutes. So contacted halfords who told me to take it in to have it checked. Told me alot was wrong with it new tyres even had to have a new back frame bit which that part was free . It cost me £125 for the repair and took 4 wks to fix. Well had bike back second time out on it and it was 3 wks after having it back derailleur broke again. Took it back to them and they said the same frame bit as snapped again aswell. Which to me is weird but also the fact they told me another bike was the with exact same problem. Also they can not get the part until 24th October . 3mths without his bike again. They also said not to do jumps which he doesn't do anyway. My son has asd and adhd although he's a pain he sticks to the roads and drives around the carpark locally with his friends or just pop to the shops on it ,thats all he does . So what's my options here. £275 for a bike is a lot to me ,but the fact is that it keeps breaking ,its a carrera bike if that makes a difference. Thank you
  5. I have tried and I.ve got the paper work now and it won't allow me says password or claim number is wrong.
  6. Nope I.ve looked everywhere i think I threw it out when we had a clear out last yr . When I.ve 5 I'll try and have another look. But this baby of mine doesn't let me have 2 minutes peace.
  7. 31 july 2018 received this . I responded to the claim and defended it , I also sar them for everything . Then nothing happened after the defence. As you are aware, we represent our client: PRAC Financial Limited We have now issued legal proceedings in the form of a County Court Claim on 27 July 2018 under claim number E1DP5G8Z which you will shortly receive directly from Northampton County Court (County Court Bulk Centre) as you have failed to make repayments on your above account. The amount of the County Court Claim is summarised below: Principal Debt £187.13 Interest £23.80 Court Fees £25.00 Solicitors Costs £50.00 Outstanding Balance To Pay Now £285.93 What You Need To Do Now Call Us Today Call us immediately on 0113 323 4497 and one of one of our helpful agents can set up an affordable payment arrangement for you. Email Us Today Email us today at [email protected] and we can look to set up an affordable payment arrangement for you. When contacting us by email please state the following: our reference "T0216301" and your full name; and date of birth; and address including postcode; and contact number; and how we can help; or provide details of any questions/queries Make A Payment Online Today Make a payment online today at payments.bwlegal.co.uk. Any payments made will be allocated to your account within 48 hours. We can also accept payment by a variety of methods which are specified in the attached document. Direct Debit and recurring card payment are the most popular choices as you only need to tell us your preferred date for payment and the payment will be taken automatically each month so you do not have to worry about it. If you do not contact us or reply to the County Court Claim before 16 August 2018 , we may enter a County Court Judgment ("CCJ") against you. If a CCJ is entered against you, it will remain on your credit file for six years and you may have difficulty obtaining further credit. Yours sincerely, BW Legal
  8. 31 july 2018 received this . I responded to the claim and defended it , I also sar them for everything . Then nothing happened after the defence. As you are aware, we represent our client: PRAC Financial Limited We have now issued legal proceedings in the form of a County Court Claim on 27 July 2018 under claim number ..... which you will shortly receive directly from Northampton County Court (County Court Bulk Centre) as you have failed to make repayments on your above account. The amount of the County Court Claim is summarised below: Principal Debt £187.13 Interest £23.80 Court Fees £25.00 Solicitors Costs £50.00 Outstanding Balance To Pay Now £285.93 What You Need To Do Now Call Us Today Call us immediately on 0113 323 4497 and one of one of our helpful agents can set up an affordable payment arrangement for you. Email Us Today Email us today at [email protected] and we can look to set up an affordable payment arrangement for you. When contacting us by email please state the following: our reference "....." and your full name; and date of birth; and address including postcode; and contact number; and how we can help; or provide details of any questions/queries Make A Payment Online Today Make a payment online today at payments.bwlegal.co.uk. Any payments made will be allocated to your account within 48 hours. We can also accept payment by a variety of methods which are specified in the attached document. Direct Debit and recurring card payment are the most popular choices as you only need to tell us your preferred date for payment and the payment will be taken automatically each month so you do not have to worry about it. If you do not contact us or reply to the County Court Claim before 16 August 2018 , we may enter a County Court Judgment ("CCJ") against you. If a CCJ is entered against you, it will remain on your credit file for six years and you may have difficulty obtaining further credit. Yours sincerely, BW Legal
  9. They wrote to me in 2018 and I emailed them back to carry on I.ll fight It in court. I.m sure we had the court papers and I sent in in defence and when I checked it last in 2018, nothing happened it was as if they wasn't defending themselves and just let it go. Never received a court letter after and gathered it was closed then. They confirmed in that email that no ccj had been done aswell. I.ll see what other emails I have now.
  10. Ok thank you I.ll block their emails now or just ignore them from now on and thank you again.
  11. Recived 29th June sorry its all over the place it was the only way I knew what to do. I.ve asked them for proof of court order and the case numbers as they not giving them to me. Good Afternoon Thank you for your recent email, the contents of which have been noted on file. We have investigated your claim and can confirm your loan open date was the 9 December 2016 and a claim was issued on 27 July 2018, therefore we can confirm your Account is Not Statute Barred and the balance remains due and owing. Should you have any queries please contact our office on 0113 487 0434, or alternatively sign in or register on our Online Customer Portal at www.bwlegal.co.uk. Show quoted text
  12. 24th June received this out of the blue. Our Client: PRAC Financial Limited Original Creditor: Instant Cash Loans Ltd t/a Payday Express Original Agreement Number: 11128109 Our Reference Number: T0216301 Balance Due: £202.45 Instant Cash Loans Ltd – in liquidation ("ICL") have advised our client PRAC Financial Ltd ("PRAC") that they have recently written to you regarding your claim in their Scheme of Arrangement. PRAC were informed by ICL that claim reference A4V3-KH9F, relating to loan reference 11128109 was assessed for irresponsible lending and the claim has been upheld or partially upheld and you will receive your dividend for the interest redress for this loan of £83.48 shortly. However, our client would also like to assist you with this matter further and has reduced your current balance outstanding by the redress amount of £83.48. Discount offer Our client would also like to take the opportunity to assist you in trying to resolve the account by offering you a discount against the new current balance. Strictly without prejudice, we are delighted to advise you that we have agreed a pre-approved discount of 55%. This offer is open until 20 August 2021. If you do take advantage of the offer the revised amount to pay will be £91.10. If you cannot afford to pay the discounted amount in full before 20 August 2021 don't worry. If affordable for you, you can still take advantage of the offer via a payment plan. We have prepre-approved a monthly instalment amount of £15.00 which has been recommended considering estimated disposable income. Even better for you is that you do not need to call us to accept this offer if it is affordable. Just log in or register to use our Customer Portal at www.bwlegal.co.uk and select "Customer Login". The pre-approved settlement and plan is ready for you to accept. Either call us on 0113 487 0430 to accept the offer and we can set up the plan for you, or simply log onto our customer portal by 20 August 2021 and accept to pay the offer by instalments; just set your first instalment date and payment method. If this loan is currently being reported to Equifax, our client has also confirmed that the bureau history of this loan will be deleted in their July submission to further assist you. The above offer is available until 20 August 2021, after which time the new reduced balance of £202.45 will be due in full and your case will continue to be dealt with in our normal collections activity. Yours sincerely, BW Legal
  13. This is from 6 days ago Good Afternoon Thank you for your recent email, the contents of which have been noted on file. We apologise for the previous correspondence, please disregard it’s contents, feedback has been provided to the agent in question. Please note that on 29 November 2012 you entered angreement for the sum of £200.00 with £58.00 interest, please be aware that the Scheme of Arrangement is calculating redress in regards to the interest charged on accounts opened with Instant Cash Loans. We confirm that you repaid £80.87 to the agreement thereby the balance still remains due and owing as the law of limitation does not extinguish or remove the balance of the sum borrowed. As a Court Judgment was claim was serviced to you on 1 August 2018 for non-payment of the balance we confirm that this account is not statute barred. We also confirm that to the support your outcome in the Scheme of Arrangement our client has deleted their credit entry on your credit report, depending on which credit reference agency you use this can take up to 60 days to show. Please be aware that compensation will be awarded to you in the form of a dividend based on how you were treated at the time you were a customer of Instant Cash Loans, as the account was subsequently sold to PRAC Financial Limited this is a separate matter, as you are still liable for the agreement entered. However, to resolve the matter our client is willing to discount the amount owed to £91.10 to clear the balance and settle the matter, once paid your account will be closed balance no longer be pursued. Should you wish to set up an arrangement for this reduced amount please contact us. Should you have any queries please contact our office on 0113 487 0434, or alternatively sign in or register on our Online Customer Portal at www.bwlegal.co.uk. Kind Regards, bwlegal Email: [email protected]
  14. The one above was already like that as that's what they sent me ,I looked at uploads and to me it's like having to read chinese writing. I honestly can not work out what it all means. I.m crap with computers and basic things on my phone thats it sorry. I can copy and paste but that's my limit.
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