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    • In my experience (not with car payments) but with many other things, my partner has been ill and signed off in the past and we have been unable to meet various commitments.  Naturally if you ring the call centre they are going to fob you off and tell you you must pay, that's why that never ever works. I would obtain a note from her GP listing all her health issues plus medications plus side effects, then write to the finance company with a copy of it, explaining the situation, as you have here, asking for a payment holiday. Perhaps mention that the car is very much needed for hospital appointments etc. It's likely the finance company would rather you pay till term end than, chase you for money they will never see, and sell the car at auction for a loss,  You can search some of my threads going back years, advising people to do this for Council Tax, Tax Credits, HMRC, Even a solicitors company and it always works, because contrary to popular belief people are reasonable.
    • Sorry, I haven't ever seen one of these agreements. Read it all and look out for anything that says when she can withdraw and when she is committed to go ahead. If it isn't clear she may need to call the housing provider and simply say what you posted here, she doesn't want to go ahead and how does she withdraw her swap application?
    • Thank you! Your head is like a power bank of knowledge.  Her health issues are short term, due to a relationship breakdown she took it pretty hard and has been signed off work on medication for 3 months. She only started her job in February 24 so does not qualify for any occupational sick benefits, which is where the ssp only comes in. (You will see me posting a few things over the coming days, whilst I try and sort some things for her)  I sat with her last night relaying all this back and she does want to work out a plan, she was ready to propose £100 for the next 3 months and then an additional £70 per month onto of her contractual to "catch up" but Money247 rejecting the payment holiday and demanding £200 thew her, which is why I came on here.   
    • I've looked at your case specifically more.   Term 8bii reads " when, in accordance with instructions from the Customer or the Consignee, the Consignment is left in a safe place" Their terms choose to not define safe, so they are put to proof that the location is safe. If your property opens onto a street its a simple thing of putting a google earth image and pointing out that its not a safe place
    • New rules and higher rates resulted in a jump in the number of savers opening accounts at the start of this year's Isa season.View the full article
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Ben vs HSBC Bank


benbob79
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Hi everybody,

I'm here like the rest of you to claim back my charges. Last month I went £260 over my overdraft limit, which I have to say was rather usual in my student days with HSBC. Back then 2 things would happen: First cash points would stop paying you, Second HSBC would call you up and let you know. No Charges were ever issued on my student account. Recently they changed me to a standard account and the that £260 has now cost me £226 in total! I think three of the transactions I'm being charged £25 for are from cash points.

Anyway I've started the process after I sent a message through the automated system at HSBC and got what seems to be the standard response. I've sent them the data request and a tenner, so I'm just awaiting the stack of paper!!

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they'll be returning plenty more than that before too long ;)

 

good luck. x

Kaz :)

 

 

HSBC

claiming £2749 (£3400 with court cost & 8%)

mcol acknowledge 25/09/06

DG requested breakdown 5/10/06

Breakdown sent to DG 12/10/06

 

Yes Car Credit/Direct Auto Finance

CCA request sent 18/10/06

 

Whilst my aim is to be helpful, its reasonable to assume I am not a professional and am (dare I say) not always right. Seek professional help if in doubt

:-D

 

:lol: If i have intentionally or accidently said something of relevance or use to you, please click the scales:lol:

 

"A bank is a place where they lend you an umbrella in fair weather and ask for it back when it begins to rain". - Robert Frost

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  • 1 month later...

Sorry long time no post!

Have to admit kicking my heals at going through my statements, seems while I was a student they didn't levy charges on my account, but in the last 2 months have managed to kick me with £276 and £75 on another account.

On finding out about the last lot of charges (£125) I fired off an email via their system on internet banking. The response to this was a £75 "goodwill" gesture, which they promtly turned to ashes charging me a further £50 for slipping over my limit for a day:-x.

Just putting the first written request in now, going to stick to those deadlines like glue now and I'm gunning for court, I changed the wording the request letter a bit to sickened as I really am that pee'd off with them. I've grown to hate HSBC bank, the sooner they defend and lose ther better, for everyone in the country.

Oh and they managed to miss out 10 pages of my statements over the last 6 years too!!

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  • 3 weeks later...
  • 1 month later...

Sent the LBA, but didn't A as I was fairly busy over Christmas, anyway got a settlement letter for the full amount initially claimed. Decided to take that and get my OD cleared out and move to another bank, before claiming for the charges they've levied since the initial claim.

So that's it! Ben 1 HSBC 0, just waiting for the £275 bank into my account then I'll donate some to the site.

Many thanks folks :cool:

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Well done Benbob, thats great news that you got everything back.

 

I think I did a mistake with HSBC and did 4 different charges for 4 different accounts, all at the same address.

 

So far i've had one settlement, just £10 less that I claimed back of £200.

 

Just waiting for the other 3 now, which are around £1300, £300 and £500, but the letters are all on the go, there just dragging their heels a little.

 

Well done. :)

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