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    • further polished WS using above suggestions and also included couple of more modifications highlighted in orange are those ok to include?   Background   1.1  The Defendant received the Parking Charge Notice (PCN) on the 06th of January 2020 following the vehicle being parked at Arla Old Dairy, South Ruislip on the 05th of December 2019.   Unfair PCN   2.1  On 19th December 2023 the Defendant sent the Claimant's solicitors a CPR request.  As shown in Exhibit 1 (pages 7-13) sent by the solicitors the signage displayed in their evidence clearly shows a £60.00 parking charge notice (which will be reduced to £30 if paid within 14 days of issue).  2.2  Yet the PCN sent by the Claimant is for a £100.00 parking charge notice (reduced to £60 if paid within 30 days of issue).   2.3        The Claimant relies on signage to create a contract.  It is unlawful for the Claimant to write that the charge is £60 on their signs and then send demands for £100.    2.4        The unlawful £100 charge is also the basis for the Claimant's Particulars of Claim.  No Locus Standi  3.1  I do not believe a contract with the landowner, that is provided following the defendant’s CPR request, gives MET Parking Services a right to bring claims in their own name. Definition of “Relevant contract” from the Protection of Freedoms Act 2012, Schedule 4,  2 [1] means a contract Including a contract arising only when the vehicle was parked on the relevant land between the driver and a person who is-   (a) the owner or occupier of the land; or   (b) Authorised, under or by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land. According to https://www.legislation.gov.uk/ukpga/2006/46/section/44   For a contract to be valid, it requires a director from each company to sign and then two independent witnesses must confirm those signatures.   3.2  The Defendant requested to see such a contract in the CPR request.  The fact that no contract has been produced with the witness signatures present means the contract has not been validly executed. Therefore, there can be no contract established between MET Parking Services and the motorist. Even if “Parking in Electric Bay” could form a contract (which it cannot), it is immaterial. There is no valid contract.  Illegal Conduct – No Contract Formed   4.1 At the time of writing, the Claimant has failed to provide the following, in response to the CPR request from myself.   4.2        The legal contract between the Claimant and the landowner (which in this case is Standard Life Investments UK) to provide evidence that there is an agreement in place with landowner with the necessary authority to issue parking charge notices and to pursue payment by means of litigation.   4.3 Proof of planning permission granted for signage etc under the Town and country Planning Act 1990. Lack of planning permission is a criminal offence under this Act and no contract can be formed where criminality is involved.   4.4        I also do not believe the claimant possesses these documents.   No Keeper Liability   5.1        The defendant was not the driver at the time and date mentioned in the PCN and the claimant has not established keeper liability under schedule 4 of the PoFA 2012. In this matter, the defendant puts it to the claimant to produce strict proof as to who was driving at the time.   5.2 The claimant in their Notice To Keeper also failed to comply with PoFA 2012 Schedule 4 section 9[2][f] while mentioning “the right to recover from the keeper so much of that parking charge as remains unpaid” where they did not include statement “(if all the applicable conditions under this Schedule are met)”.     5.3         The claimant did not mention parking period, times on the photographs are separate from the PCN and in any case are that arrival and departure times not the parking period since their times include driving to and from the parking space as a minimum and can include extra time to allow pedestrians and other vehicles to pass in front.    Protection of Freedoms Act 2012   The notice must -   (a) specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates;  22. In the persuasive judgement K4GF167G - Premier Park Ltd v Mr Mathur - Horsham County Court – 5 January 2024 it was on this very point that the judge dismissed this claim.  5.4  A the PCN does not comply with the Act the Defendant as keeper is not liable.  No Breach of Contract   6.1       No breach of contract occurred because the PCN and contract provided as part of the defendant’s CPR request shows different post code, PCN shows HA4 0EY while contract shows HA4 0FY. According to PCN defendant parked on HA4 0EY which does not appear to be subject to the postcode covered by the contract.  6.2         The entrance sign does not mention anything about there being other terms inside the car park so does not offer a contract which makes it only an offer to treat,  Interest  7.1  It is unreasonable for the Claimant to delay litigation for  Double Recovery   7.2  The claim is littered with made-up charges.  7.3  As noted above, the Claimant's signs state a £60 charge yet their PCN is for £100.  7.4  As well as the £100 parking charge, the Claimant seeks recovery of an additional £70.  This is simply a poor attempt to circumvent the legal costs cap at small claims.  7.5 Since 2019, many County Courts have considered claims in excess of £100 to be an abuse of process leading to them being struck out ab initio. An example, in the Caernarfon Court in VCS v Davies, case No. FTQZ4W28 on 4th September 2019, District Judge Jones-Evans stated “Upon it being recorded that District Judge Jones- Evans has over a very significant period of time warned advocates (...) in many cases of this nature before this court that their claim for £60 is unenforceable in law and is an abuse of process and is nothing more than a poor attempt to go behind the decision of the Supreme Court v Beavis which inter alia decided that a figure of £160 as a global sum claimed in this case would be a penalty and not a genuine pre-estimate of loss and therefore unenforceable in law and if the practice continued, he would treat all cases as a claim for £160 and therefore a penalty and unenforceable in law it is hereby declared (…) the claim is struck out and declared to be wholly without merit and an abuse of process.”  7.6 In Claim Nos. F0DP806M and F0DP201T, District Judge Taylor echoed earlier General Judgment or Orders of District Judge Grand, stating ''It is ordered that the claim is struck out as an abuse of process. The claim contains a substantial charge additional to the parking charge which it is alleged the Defendant contracted to pay. This additional charge is not recoverabl15e under the Protection of Freedoms Act 2012, Schedule 4 nor with reference to the judgment in Parking Eye v Beavis. It is an abuse of process from the Claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4)) of the Civil Procedure Rules 1998...''  7.7 In the persuasive case of G4QZ465V - Excel Parking Services Ltd v Wilkinson – Bradford County Court -2 July 2020 (Exhibit 4) the judge had decided that Excel had won. However, due to Excel adding on the £60 the Judge dismissed the case.  7.8        The addition of costs not previously specified on signage are also in breach of the Consumer Rights Act 2015, Schedule 2, specifically paras 6, 10 and 14.   7.9        It is the Defendant’s position that the Claimant in this case has knowingly submitted inflated costs and thus the entire claim should be similarly struck out in accordance with Civil Procedure Rule 3.3(4).   In Conclusion   8.1        I invite the court to dismiss the claim.  Statement of Truth  I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.   
    • Well the difference is that in all our other cases It was Kev who was trying to entrap the motorist so sticking two fingers up to him and daring him to try court was from a position of strength. In your case, sorry, you made a mistake so you're not in the position of strength.  I've looked on Google Maps and the signs are few & far between as per Kev's MO, but there is an entrance sign saying "Pay & Display" (and you've admitted in writing that you knew you had to pay) and the signs by the payment machines do say "Sea View Car Park" (and you've admitted in writing you paid the wrong car park ... and maybe outed yourself as the driver). Something I missed in my previous post is that the LoC is only for one ticket, not two. Sorry, but it's impossible to definitively advise what to so. Personally I'd probably gamble on Kev being a serial bottler of court and reply with a snotty letter ridiculing the signage (given you mentioned the signage in your appeal) - but it is a gamble.  
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Doogie v Halifax


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Having fallen foul of bank charges when I was student and then during the last couple of years when starting my career and having to find somewhere to live in London etc. I had a glance through my last year's statements which I view on line and noticed I have clocked up quite a few. I called Halifax and asked for my statements for the 5 years previous to that claiming I needed them urgently for a meeting with my financial adviser. I was told they would be sent immediately. Naturally, I didn't receive them and after some stern words with customer services on Friday night, who informed me I had never made a request and such requests must only be made in writing, they arrived yesterday. I've totted up £1,500 in total (although I am missing one statement for April of this year which I need to check). Therefore I am going to prepare my letter requesting repayment.

 

I'm a bit concerned about them wanting to close my account though, as I don't think I'm going to find another that will give me the same level of overdraft etc. However, looking at these posts it would appear that Halifax don't usually close accounts - is that right?

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yes it would be unusual for them, however you need to know there is a chance they might, usually you get a slap on the wrists and get told if you are a naughty boy again they will look more closley about your account.

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They've just made me quite a generous offer and they have said in the letter that they reserve the right to close the account if it is not managed properly in future.

Halifax - click here to see details

27th June: Data Protection Act request sent.. finally received full statements 84 days later

27th September: Preliminary letter sent for £1653

11th October: Offer made for £1163 (70%) - decided to accept

12th October: Offer acceptance posted

20th October: Refund of £1163 recieved

 

Capital One

12th October: Data Protection Act request sent

17th November: Preliminary request sent for £360

 

GE Money

12th October: Data Protection Act request sent

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Many thanks guys.

 

One other question in respect of interest. I accept that I obviously cannot claim in respect of interest charged on my overdraft as that is what I agreed with the Bank, but I note from these threads that people have been claiming for interest. There is nothing on my statements which says whether I have been charged a higher rate of interest for going over my overdraft limit or not and I was wondering how, if possible, you can work this out.

 

Thanks

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  • 1 month later...
  • 2 weeks later...

I haven't even had an acknowledgment to my complaint and the 14 day deadline expires tomorrow. Is this normal? I thought from the posts that most people had received some form of communication from Halifax when submitting their prelim letter. If there is any danger of them not having received the letter, should I hold off sending the Letter Before Action?

 

Thanks

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Hi Doogie

 

I would stick to your time scales.

I have read several threads from people that sent SAR before me and didnt recieve statements, whereas I got mine within the 40 day period, seems to be a bit hit and miss with them at the moment... they are obviously trying to keep up with everyone that is requesting this information!

From info I have read on this forum if your claim reaches court they will deem that Halifax recieved the letter approx 3 days (dont quote me on exact time scale!) after you posted it, assuming First Class, so no worries for you about them saying they didnt get it!

 

My suggestion would be to send your LBA as per your time scales, I sent mine off yesterday so just a waiting now! ;)

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I think I'm in the same situation , i'm claiming £1500.

 

I sent my 13 days ago and i've had nothing back from them at all, Not even a phone call.

 

They have 1 working day to respond to me , before I will be sending my LBA. (I actually haven't got the cash to take them to court right now, may have to borrow it)

 

If you keep in line with your timescales you should be fine.

 

If you don't receive a response , simply send your LBA (or your next letter)

 

Did you get proof of postage ?

 

I got my proof of postage , it's free, just go into the post office and ask for proof of postage and hand your letter over, they'll give you a receipt for it and post it off for you.

 

Of course another Idea is to call the Halifax and ask if they have received your letter, May be a worth while idea telling them you had proof of postage anyway , this way they're more likely to admit they have received it.

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Hi all,

Couple of things whilst I stick my twopence worth in!

 

I read above about one working day. Deal in calendar days! When you send a letter with a 14 day deadline, allow two for postage, and after 16 do the next thing. As far as I know this is the 'reasonable' actions court looks for.

 

Secondly, I appreciate that cash can be tight but the cost of a stamp and recorded is £1. Then using the 'track and trace' facility on the royal mail website you can see that it was DELIVERED (and when) and not just posted. Halifax are buggars for 'losing' mail.

 

Finally, If anyone is struggling to get replies or action etc. This woman, who must be sick of me giving out her name, has been very helpful.

 

Kelly Duffy

Senior Customer Relations Manager

Executive Office

Customer Relations

Direct Dial 01422 326326

Fax 01422 326688

[email protected]

 

There are more contact details in my thread. There is a link in the signature but I think Halifax have stolen it!

 

All the best everyone

 

A D

[sIGPIC][/sIGPIC]"Another charge by the Bank?"

 

1st Claim (Current account)

30/11/06 WON! £3146.41

 

2nd Claim (Mortgage charges)

27/3/07 WON! - £277

 

3rd Claim (Credit card charges)

14/5/07 WON! £300

 

4th Claim (Old account 97-99 £444)

20/4/07 Prelim sent

9/5/07 LBA sent

Can't remember now but I WON!!!

My current thread - An A-Z - My previous saga

 

IF THIS HAS HELPED PLEASE CLICK THE SCALES - THANK YOU.

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  • 3 weeks later...

Okay, things have been a little delayed as I was sent away on business which put a spanner in the works and haven't yet sent my LBA. However, I've just received a letter with the usual guff about having to pass on costs etc. and an offer of £1,017. This is roughly two thirds of my £1,600 claim. I'm going to press ahead for the full amount, but wonder what to do about responding. Should I simply send in my letter before action now, or combine it with a letter declining their offer? It would seem that I can't accept this as part payment as the offer is based on my agreeing that the it is in full and final settlement. Any help appreciated.

 

Thanks

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Be good to those who give you advice that helps - click the star to give them your thanks by way of a reputation credit.

 

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  • 2 months later...

Well, having had to go abroad on business, I haven't been able to do much about this. However, I sent my LBA (accepting offer as part payment but preparing to sue for balance/or all) over two weeks ago and failed to get a response. Have just applied some fresh charges to my spreadsheet and gave customer services a call to see if they had received my LBA. They informed me that they have and want to settle. Very pleasant lady said they've based their offer on highest two years charges. I told her the amount I was about to sue for had now changed due to recent charges. She said that mean she would have to apply fresh calculations but would like to do this and call me in order that we can settle. I told her that I would only settle for the full amount and I was merely calling to ensure the LBA had been received and I was now ready to file my claim with the court, after which they would become responsible for costs and interest. She said she would try and call me back today or first thing tomorrw to try and settle. I made it clear, politely, that if she didn't come back with an offer for the full amount, I will issue. Let's wait and see...

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As promised, the lady phoned this morning having recalculated what my charges were and came up with a total amount £200 higher than I had calculated (£1,800). She then made an offer of £1400 which I declined. She then asked me what amount would I settel for and I said the whole amount of £1,800. She then agreed to pay me this and said that it will be paid into my account in 14 working days, but is most likely to go through within the next couple of days and I don't need to sign anything! Job done

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