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    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
    • well post it here as a text in a the msg reply half of it is blanked out. dx  
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"Victim of your own effiency with no people skills"


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Hi

 

About the last week in August the CEO of our group took my "appraisal" where he proceeded to tell me that I was a victim of my own efficiency with no people skills. He said that he could "no longer swallow coming into the office and seeing my desk clear" and that I had three choices:

 

1) Cut my hours down to 20 from 40 and look for a part-time job

2) Cut my hours down to 20 from 40 and he would look for a part-time job for me

3) Leave

 

He said that he might well be cutting off his nose to spite his face, but that he couldn't justify my salary to the Board. He told me that I had "failed a supervision role downstairs" (we are a nursing home and the ground floor is the home and upstairs is admin). I and my immediate boss have no recollection of me doing any supervision job as I don't have the qualifications to supervise nursing staff and would never dream to try! He told me that he would talk to me the second week in September and left it at that.

 

The second week in September passed and nothing happened. About the third week he asked me if I had found anything, which I haven't.

 

More time passed and nothing was mentioned. My boss told me to keep my mouth shut and go with the flow so that is what I did. Then last week I happened to ask him if he had heard anything and it turned out that the CEO had said something and requested that when my supervision and appraisal was done that it was noted "in writing" that my hours needed to be cut.

 

I made a point of saying that the work load had increased, that I was doing stuff for visiting consultants, that I had taken onboard some of the work that our new maintenance operative said was "not in my job description" (running to and from the GP surgery, emptying the kitchen rubbish bins etc), organising a funeral, doing stuff for my boss, doing personal projects for the CEO, and that I had been looking but hadn't found anything.

 

Today the CEO called me and says that he wants to have a meeting with me on Monday at 10:30am even though he is here on Thursday (that's my weekend screwed then!). He is also being very "professional" with me on the phone, even though lately he has been trying to crack jokes with me etc.

 

I am now at my wits end. I have always done the job to the best of my ability; making sure that everything is always done and done properly. There are times when I can be sitting around waiting for something to do or for the phone to ring, but there are other times when I don't come up for air!

 

I have Fibromyalgia, B12 deficiency, PCOS, IC, OAB and Asthma, and I am scared about looking for another job because my health only just about allows me to do this one. I work from 8am - 4pm (at the CEO's request because I used to work 8 hours a day on flexi-time but he said they needed someone here between those hours to cover the phone etc). I give everything to my job, which normally means that I end up going home and crashing out for a few hours just to give my body a chance to recover. I can't afford to lose nearly £500 a month.

 

Any help, comments, suggestions, lengths of 2x4 round the back of my head???

"I am prepared to meet my Maker. Whether my Maker is prepared for the great ordeal of meeting me is another matter" - Sir Winston Churchill

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Sad to say, if the hours are not required, then they are not. I am not sure all the running around will be doing your health any good, how are you doing?

 

He can cut your hours, or he can make the post redundant.

 

If you can hold down this job you can probably hold down another office based job. You may even enjoy it more being under less stress. Also remember you cannot be asked about illnesses at application stage now unless it relates to the job.

 

What kind of roles have you been looking for?

 

Do you have a union rep who can advise you on the position with the current role?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Hi Emmzzi and thanks for your reply.

 

Health isn't great; been seeing GP a lot lately (my condition is worsening) and saw a Rheumatologist a couple of weeks ago... his recommendation was to "remove or physical and psychological stress from your life" :madgrin:

 

The sad thing is; the hours ARE there, he just doesn't see it and doesn't believe it.The other homes in the group only have 15 to 20 hours admin; and one of the visiting managers said today that that isn't enough for her home... and other managers (H&S Manager for one) says the same. Even the girls at HO who I deal with on a daily basis say so but... :???:

 

I have been looking for Admin roles; although I wish I could find something that I could do from home... and I am also thinking of self-publishing a novel that I have written.

 

I don't have a union rep... just a boss who sometimes does a convincing impression of an ostrich!

 

:|

"I am prepared to meet my Maker. Whether my Maker is prepared for the great ordeal of meeting me is another matter" - Sir Winston Churchill

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Ok. So, have you tried keeping a log of what you do and how long it takes? I would start by suggesting you keep track for a month and have a discussion after that. Also suggest he provides benchmark data from other units of a similar size? As if he is arguing for redundancy or substantial change there should be data to back it up.

 

The other thing wiorth doing, if your health is getting worse, is checking your benefits entitlement to see if it really is worth keeping going. It probably is for a whole host of reasons but checking things out may be reassuring. At least you will know where you stand.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Well, the CEO and my boss decided between them last night to bring the meeting forward to today... and I only got told this morning... no text, no call. I have just been down to speak to my boss and I have told him the following:

 

"When X calls to tell you what time he is coming, tell him not to bother and to just do what he wants. If he wants to cut my hours then cut them, I don't have any fight left and he will do what he wants to anyway"

 

So sick and tired of being the string to his cat... just don't have the fight left in me any more.

 

:sad:

"I am prepared to meet my Maker. Whether my Maker is prepared for the great ordeal of meeting me is another matter" - Sir Winston Churchill

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While that may be how you are feeling today, I am not sure it is best longer term. Do have a think about that work log will you?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Thanks Emmzzi, but in the end it won't matter... they do what they want here, always have and always will. Don't see the point of X getting in his car and driving to see me to just pontificate a load of hot air before getting to the point. I've seen it happen to others and I'd rather it was done.

 

Thanks again x

"I am prepared to meet my Maker. Whether my Maker is prepared for the great ordeal of meeting me is another matter" - Sir Winston Churchill

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  • 4 weeks later...

Hi Emmzzi; I was right... it made absolutely no difference... as of 2nd January 2013 I will be working 20 hours a week. He wouldn't entertain anything other than what he thought he and I had already agreed

 

Oh well :(

"I am prepared to meet my Maker. Whether my Maker is prepared for the great ordeal of meeting me is another matter" - Sir Winston Churchill

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"he proceeded to tell me that I was a victim of my own efficiency with no people skills"

 

I think he sees you as being in a senior position and expects you to work at that position and delegate the detail. And that he sees you still dealing with the detail.

 

Just an observation and I may be way off the mark... But if I am right then starting to delegate will will start your journey back.

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I am just a lowly administrator who has taken on a lot of the work that the manager is supposed to do - he doesn't even know how to turn on a computer... I have to check his emails and print them out for him to action* (*which means shred and pretend he knows nothing about them)! He spends all his time on the "floor" saying he is too busy to do anything (but has plenty of time for coffee/fag/larking around breaks).

 

Work has gradually got worse and worse... boss has said about three words to me since 11:45am on Thurs... he asked me to do something which I am not allowed to do (pay someone petrol money out of petty cash when it has to go through expenses and the person doesn't have business insurance so shouldn't have been driving boss around and may not get his expenses paid because of this) and he got the hump... he didn't come near me all day yesterday... didn't say good morning... didn't come up to our shared office unless I wasn't there (came back from the bank to find notes on the desk)... he has become a right miserable sod lately... and two other staff were ignoring me too! If it wasn't me who would get it in the neck I would just do as he asked and be done with it... but I know it would come back and bite me on the arse not him so I am not prepared to break the rules! I have covered for him so many times - not any more... doing my job properly and no more.

"I am prepared to meet my Maker. Whether my Maker is prepared for the great ordeal of meeting me is another matter" - Sir Winston Churchill

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Having decided not to challenge the reduction in hours it is either move on or put up with it I am afraid. Moaning is just going to get you into a downward spiral of depression...

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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I'm looking; I'm taking two college courses; and I am doing my best to put up with it until I find something else... Just sometimes you need to "vent the steam"

 

Sorry if my post annoyed you or dragged you down... wasn't my intention as you've all been so kind

 

Mo x

"I am prepared to meet my Maker. Whether my Maker is prepared for the great ordeal of meeting me is another matter" - Sir Winston Churchill

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I think it often helps to start with "I just need a moan" and then we know :)

 

college courses is fab news - I hope it takes your mind off it a bit!

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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