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    • What's your intent, or interest? I can't see that you have any cause of action regarding bills issued by one third party to another third party. Is the idea to use this as a lever "I'll denounce you to HMRC unless you do blah blah .." That might in fact have no teeth anyway, HMRC will aware of the company's turnover via their other tax affairs.  As a matter of fact a company buying VAT rated supplies and selling to VAT registered customers is actually worse off if not VAT registered themselves. Has your court case reached it's conclusion yet?
    • Hello, welcome to CAG.  I expect people will be along to advise later. We aren't here to mock, this is a serious forum. If you feel you're being picked on  report the relevant post to the site team.  Best, HB
    • no that is not a defence. because you don't have a photo
    • I purchased the vehicle using finance through motonovo under a HP 60 months agreement. I have now amended the document ensuring all is in black. Unfortunately, this email has now been sent. However, I have not sent a letter to big motoring world. Also, I have taken the section of the firealarm issue. I am struggling to convert to PDF. I am not tech savy at all. My mistake was that the the salesman was very fussy on a sale. We went down a quiet road for a little test drive and not for a lengthy road test. The water issue was not present at this moment of time. However, it only became prevalent after driving away, after all docs signed. I did stated to Audi I wanted a diagnostic report. However, they carried out an Audicam which is footage of the issue. Audi have diagnosed the issue as a common issue where coupes/cabriolets accumulate water in the seals. However, I did state beforehand for no issue to be rectified due to me wanting to reject the vehicle. I am awaiting a report from Audi through email from the branch manager in relation to the issue. The issue so far is the water still being present in the sills. Audi tried to fix the issue however the problem is still prevalent. Regards 
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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whatever happens premier over 7 days for repair


michaelcleo
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Hi,

The faulty lg 55lm760t had a tuner fault, its 5 weeks old from Currys, no loan set was granted.

 

Pickup was arranged for monday, but driver was sick so Monday morning i had pickup canceled and they picked up tuesday.

 

Looking at the Knowhow web/repair page it tells me my parts are not in stock and they are on order,

page states monday the tv has to be returned to me.

 

Will i be able to call up tuesday and and request vouchers to go get another tv,

its killing me without any tv in the house so i'm just looking for info just incase i dont get a 7 day repair.

 

If i havent my tv back by monday?/tuesday

can i phone knowhow and get a voucher code to get a tv on tuesday?/wedensday from instore?

 

Or is 7 days from monday sunday, so i can claim on monday?

 

I just need a tv so bad, my life is tv so without one im extremely sad.

 

 

Thanks for any info given

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where did you get the 7 days turnaround from?

 

its 28 days.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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ok

 

shame, really, SOGA does it all for free

 

all these extra warranty's are a waste of money.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

if thats what the policy/warranty says, then off you go.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

if the 7 days are up tommorow then you can ring and ask for vouchers

 

but expect a couple of days delay before they actually pay out, what actually happens is that they email the people who decide

 

id press the lack of loan issue, they only have limited loans but they ussualy fail to advertise this

 

and p.s.

 

yes the sales of goods act list replacement as an option but the retailer has a "reasonable time" to repair which is a hell of a grey area that needs clarifying

 

im still building a SOGA vs ext. warrenty list

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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Guest Paul - CurrysPCWorld

Hi Michaelcleo,

 

Thanks for taking the time to get in contact wth us. I am sorry to read that you have had an issue with your Whatever Happens agreement.

 

If you would like to forward me your details in an email to letusknow@knowhow.com I will investigate this for you. Please include your WEH agreement number.

 

All the best,

 

Paul

The KNOWHOW Team

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Thankyou everybody for your replays.

I did call back today and its been sorted, just waiting for it togo through the proccess before i can call back and get a voucher code to go get a new tv, shame i am on a big list though so it will take a few days, hope its fast, no tv for 9 days is killing me.

 

Paul,

It's ok as the proccess has started with no issues but if i have any troubles i'll be sure to let you know.

Thankyou

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Went on a 30mile bike ride and came back to a phone ringing, it was knowhow giving me my voucher code :), can't believe i was the smelliest person in currys, i really did stink hahahah.

 

Spose the horrer stories i read online scared me into thinking i might have to fight for my right but it all went very smoothly.

Got a new tv with some more cover as it's worth it, i could of been on the 21 day rule and without a tv upto 21 days or longer, well worth it and with the accidental cover its not too bad.

I only keep my tv's for around 8 month so the pay monthly cover is a nice piece of mind.

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can never see the need as soga covers things anyway so does your home ins,

 

 

anyway

 

good result.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Guest Paul - CurrysPCWorld

I am also in shock that you only keep your TV's for 8 months.

 

Glad you got a good resolve and if you need anything you know where I am

 

Kind Regards,

 

Paul

The KNOWHOW Team

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not supprised with the way they are advancing, our hand held items only tend to last around 6 -10 months which reminds me i need to cancel the cover on one ive sold

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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