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    • I'm going to say they haven't complied with the PAP although they did write saying they would be issuing a court claim in their letter they also state I had an agreement with OVO which they have a copy of the agreement and it terms and condition which I have definitely not seen. Also I've technically never had an agreement with OVO but with SSE I didn't even realise they had sold to them until this letter!
    • I have had a pre "warning" from TM Legal regarding 2 old debts stating they are going to send a claim form in email. I was sent a PAP form which i responded to on both but like a melt i sent their PAP pack back to them in my request for CCA etc using the CAG response form. I have not to my knowledge received a response for either. my question is, will sending their pack back cause me issues in the future? can I request they send this back to me?
    • Your consumer rights within six months If a product develops a fault within the first six months after purchase, it’s assumed it has been there since the time of purchase. This means it’s up to the retailer to prove it wasn’t there when you bought it. If a repair or replacement has failed, you have the right to reject the goods for a full refund or price reduction. Your consumer rights after six months If a fault develops after six months, it’s up to you to prove it was faulty at the time of purchase or delivery.   .
    • Thank Dx , Im guessing its a waiting game for now .
    • Hey Fkofile , Im one of those that have been affected by it ! i made a post about it . my credit score has already been affected by it .
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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CCJ letter received - At my wits end!!


SJP37
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There is a process that is followed.

 

Claim issued

Claim acknowledged

Defendant obtains information in order to defend

Defence submitted

Claim moved to Defendant's home court

Allocation questionairre (more paperwork issued)

Hearing date established.

Usually a Notice of Judgment is then sent out if you lose.

 

If this has all gone ahead without your knowledge, then you need to know where all the paperwork has been sent. !!

 

It looks to me as though a Judgment has already been issued. I suggest you telephone Northampton Bulk Claim centre with the Claim / judgment details and find out what the status of the claim is.

 

You can check if a judgment has been awarded by using the following link.

 

http://www.trustonline.org.uk/

 

It will cost you about £4.00 I think.

 

IMHO, I would phone the court first.

 

You really need to check this as a matter of urgency !!

 

Just checked on the trustonline website and the status says "Unsatisfied Judgement". Not alot to go on really for £4.

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Just checked on the trustonline website and the status says "Unsatisfied Judgement". Not alot to go on really for £4.

 

 

 

Well you have a claim number and you know which Court it is at so what more do you need?

 

If you want to set aside the CCJ you will need a better reason than "my wife put the paperwork in the bin by accident"...

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Well you have a claim number and you know which Court it is at so what more do you need?

 

If you want to set aside the CCJ you will need a better reason than "my wife put the paperwork in the bin by accident"...

 

That's not the reason to set aside, I was explaining it got thrown away as to why I couldn't tell CB the date and reason for issue.

 

Anyway, can you explain what set aside is as I couldn't locate it on the link you sent, sorry if I missed it.

 

Thanks,

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use our search top rght for set aside or the ndl link .

 

i'd do one last thing to get your ducks inline.

 

phone the court

quote the claim number

 

ask what address it was sent too

 

you could also get a copy too sent to you.

else get them to readout the judgement box

 

and write it down carefully.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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use our search top rght for set aside or the ndl link .

 

i'd do one last thing to get your ducks inline.

 

phone the court

quote the claim number

 

ask what address it was sent too

 

you could also get a copy too sent to you.

else get them to readout the judgement box

 

and write it down carefully.

 

dx

 

Would a good reason to defend this and get it set aside because no countersigned CCA was produced when I did my SAR?

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nope the ccj overides the need for a cca.

 

if you get the ccj set aside then yes that 'could' become an issue.

 

go phone the court now , confirm what address it was sent too. etc

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Would a good reason to defend this and get it set aside because no countersigned CCA was produced when I did my SAR?

 

It was sent to my address, like I explained earlier it mistakenly got thrown out. Will give the court a ring and see what it was issued for.

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nope the ccj overides the need for a cca.

 

if you get the ccj set aside then yes that 'could' become an issue.

 

go phone the court now , confirm what address it was sent too. etc

 

 

dx

 

Phoned the court and this has been issued by BoS and is required to be paid in full. Obviously as I cannot do this I guess I will have to go down the N245 route and offer some affordable monthly payments. Is it worth trying a Debt Relief Order as the amount is under £15k?

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nope the ccj overides the need for a cca.

 

if you get the ccj set aside then yes that 'could' become an issue.

 

go phone the court now , confirm what address it was sent too. etc

 

dx

 

Sorry dx, one question has sprung to mind. If the CCJ overrides the CCA then why do we do a SAR?

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http://www.nationaldebtline.co.uk/england_wales/page.php?page=35_options_for_dealing_with_your_debts

 

I think you might need to contact National Debtline to see if this can in fact be covered by a Debt relief order. I have attached their fact sheet for you to look at options.

 

It looks to me as though you have received a claim form and done nothing with it... not acknowledged or submitted a defence. As a consequence of this, you have received a County Court Judgment.

 

Did you not receive the order that advised there was a judgment against you ? It would have come from the court and confirmed a Judgment had been issued by default and that payment needed to be made.

 

 

If you have a good reason, you could get this set aside.. but from what is being said, you dont have one.

 

What a mess ..

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Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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http://www.nationaldebtline.co.uk/england_wales/page.php?page=35_options_for_dealing_with_your_debts

 

I think you might need to contact National Debtline to see if this can in fact be covered by a Debt relief order. I have attached their fact sheet for you to look at options.

 

It looks to me as though you have received a claim form and done nothing with it... not acknowledged or submitted a defence. As a consequence of this, you have received a County Court Judgment.

 

Did you not receive the order that advised there was a judgment against you ? It would have come from the court and confirmed a Judgment had been issued by default and that payment needed to be made.

 

 

If you have a good reason, you could get this set aside.. but from what is being said, you dont have one.

 

What a mess ..

 

Thanks CB, I may have received a form but when you get all these threatening letters you tend to not really taken much notice so it may have got caught amongst that and got discarded.

 

Like you say, what a mess! I will have a look at the National Debt Helpline and see if I qualify for a DRO. Failing that, offer to pay them back and hope they accept instalments of £1 per month ;-)

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http://www.consumeractiongroup.co.uk/forum/showthread.php?216795-SJP37-Halifax-BOS/page5

 

This is the original thread - spj, do you know which account they issued this claim for ? Because it is my understanding that you had at least 3 accounts !

 

Do you know if there were any penalty charges or PPI on any of the accounts that you could reclaim ?

 

You should have received statements for all three accounts when you sent off the subject access requests the penalty/default charges would have been itemised as would the PPI ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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http://www.consumeractiongroup.co.uk/forum/showthread.php?216795-SJP37-Halifax-BOS/page5

 

This is the original thread - spj, do you know which account they issued this claim for ? Because it is my understanding that you had at least 3 accounts !

 

Do you know if there were any penalty charges or PPI on any of the accounts that you could reclaim ?

 

You should have received statements for all three accounts when you sent off the subject access requests the penalty/default charges would have been itemised as would the PPI ?

 

Hi CB,

 

1 of the accounts has PPI on it. But I thought as I had an issue with them over the signed CCA then there was little chance of claiming this.

 

The other 2 are actually 1 account as one was reactivated and used under a different card number.

 

Anyway, they all have late payment charges on there and cash advance charges. Where do I stand on them?

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You are still entitled to make reclaims for any mis sold PPI and charges.

 

You will need to make separate claims for these.

 

Do you have statements for credit card accounts/ or a copy of the loan agreement if it was a loan ? If so, then all you need do (for the PPI) is to enter the figures into a spread sheet - download the claim form from the FOS website and send to the Original creditor - HBoS and ask for your money back.. with interest :)

 

For default charges, you complete a spread sheet which does all the calculations for you - again download the claim form from the FOS website and send to HBoS asking for the refund.

 

If you need any further help in reclaiming these.. just yell .

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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The OP is in dire straights right now with a forthwith money judgment against him. If he doesn't sort that out he will probably be posting for advice about bailiffs at his door. PPI can be reclaimed at a later date but he has priorities right now.

 

I obviously stand to be corrected, but I see those as follows.

 

1. Any further correspondence on this MUST be kept, read, understood and replied to. No more mail is to be junked.

2. Get the judgment parked by getting a monthly payment agreed.

3. Explore options for getting a set aside.

4. Reclaim PPI and charges. Use the money to pay (or partly pay) the CCJ.

 

3. and 4. might amount to the same thing. But the OP needs to get 1. and 2. sorted before the judgment is enforced.

Edited by Bandit127
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Sorry dx, one question has sprung to mind. If the CCJ overrides the CCA then why do we do a SAR?

 

an SAR gets all personal data a banking group hold on you

rarely anything to do with the cca process

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

You are still entitled to make reclaims for any mis sold PPI and charges.

 

You will need to make separate claims for these.

 

Do you have statements for credit card accounts/ or a copy of the loan agreement if it was a loan ? If so, then all you need do (for the PPI) is to enter the figures into a spread sheet - download the claim form from the FOS website and send to the Original creditor - HBoS and ask for your money back.. with interest :)

 

For default charges, you complete a spread sheet which does all the calculations for you - again download the claim form from the FOS website and send to HBoS asking for the refund.

 

If you need any further help in reclaiming these.. just yell .

 

Thanks CB, yes have copies of the credit card accounts because of my SAR. Will get cracking in trying to claim these back........might help in trying to clear some of the CCJ ;-)

 

Thanks once again you've been most helpful.

 

SJP

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The OP is in dire straights right now with a forthwith money judgment against him. If he doesn't sort that out he will probably be posting for advice about bailiffs at his door. PPI can be reclaimed at a later date but he has priorities right now.

 

I obviously stand to be corrected, but I see those as follows.

 

1. Any further correspondence on this MUST be kept, read, understood and replied to. No more mail is to be junked.

2. Get the judgment parked by getting a monthly payment agreed.

3. Explore options for getting a set aside.

4. Reclaim PPI and charges. Use the money to pay (or partly pay) the CCJ.

 

3. and 4. might amount to the same thing. But the OP needs to get 1. and 2. sorted before the judgment is enforced.

 

Please take notice of Bandit's advice above, he is absolutely correct in that you must resolve 1 and 2 BEFORE the judgment is enforced.

 

You need to engage with the Claimant/creditor in order to arrange an affordable installment plan.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Reclaiming PPI is not a 5 minute excercise and it could be up to 3 months or more before you received any money.. You will not be given that much time by the claimant before they consider taking further action.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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The OP is in dire straights right now with a forthwith money judgment against him. If he doesn't sort that out he will probably be posting for advice about bailiffs at his door. PPI can be reclaimed at a later date but he has priorities right now.

 

I obviously stand to be corrected, but I see those as follows.

 

1. Any further correspondence on this MUST be kept, read, understood and replied to. No more mail is to be junked.

2. Get the judgment parked by getting a monthly payment agreed.

3. Explore options for getting a set aside.

4. Reclaim PPI and charges. Use the money to pay (or partly pay) the CCJ.

 

3. and 4. might amount to the same thing. But the OP needs to get 1. and 2. sorted before the judgment is enforced.

 

Hi Bandit,

 

Was not going to delay in sending off the N245 Variation Order form to the court to try and offer an instalment plan that I can afford. I am doing this today. Hope that the creditor accepts it. (fingers crossed)

 

Will claim the PPI and Charges separately and, like you say, hopefully use some of this to help with the CCJ.

 

Thanks,

 

SJP

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Reclaiming PPI is not a 5 minute excercise and it could be up to 3 months or more before you received any money.. You will not be given that much time by the claimant before they consider taking further action.

 

Yes, I seem to recall reading somewhere that it's not a quick exercise. Like I said to Bandit, N245 form going to the court today with my offer of a monthly repayment plan.

 

SJP

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:thumb:

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Like I said to Bandit, N245 form going to the court today with my offer of a monthly repayment plan.

 

SJP

 

 

Don't forget to include your current I&E and first payment and also the fee £45 SJP.

 

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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