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Natwest Business Account - Can i reclaim charges?


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HI

I opened a business account with Natwest last year.

I was not fully aware how long they took to clear cheques into the account / how long before cheques I write are paid out, so I received a number of refused payment fee's amounting to £35 each.

 

I have spoken with the bank about these charges and the simply stated 'i was aware of the charges when i opened the account', and provided no further assistance.

Due to charges, the account become overdrawn, which of course, added more charges!!!

 

Is there anyway to claim these charges back as being so high / excessive?

 

I have had one company try to debit money over 3 months, which were bounced (i notified them in April with a new bank account to use but they continued to try to deduct from the business account). This also caused 3x £35 fee's. I have written to them to ask for the refund of these charges as it was their error for not activating the new account details and i await their reply. BUT, This obviously effected my credit file and fee's with the bank - is there anyway to have these removed from the bank records as not my fault?

 

thx

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