Equita baliff fees & CTAX

[old bill]

I couldn't have put it better myself, BN.

[mellymoo74]

the information I wanted related to whether Equita were allowed to subcontract (as you know this is pretty important in my case) this isnt in the code of conduct for bailiffs but I did quote loooots of that at them earlier as they didnt follow it.

[mellymoo74]

Right the LO is now settled I have a 0 balance for the offending year sooooooo time for the fun to start. Obviously I have the FOI request in and have requested further information. I am also NOT paying any visit fees as there have been no visits I have also contacted the DJ to see if a form 4 is suitable. I am thinking about contacting them to get the payment of £26 or £28 back of Equita as it clearly relates to no fees can you think of anything else that might be amusing and cause some trouble for Equita?

[lookinforinfo]

Mellymoo, it must be a relief to have cleared the L/O.

You'd think that the bailiffs would now be unable to call round [not that have visited you yet ].Perhaps your reputation for eating bailiffs has gone before you. lol However be prepared

for them to continue to call and threatening to remove goods as they think that as you have not paid their fictitious fees they are still entitled to threaten you as if they had

the backing of the law behind them.

 

I think you are better asking the Council to repay you as they paid the bailiffs while knowing that there was a dispute over their charges. A classic example of conflict of interest.

 

Have you complained to the OFT as to the fitness of Equita to hold a category F licence as they seem unable to comply with legally asked requests; inability to prove where there bailiffs

are; failure to resolve legitimate queries; unreasonable charges. I expect there are others too but that's a start.

[mellymoo74]

I might send som more info to the oft as I put my complaint in early in the process and lots has happened since then.

Right email the council for a refund then....

[mellymoo74]

Soooo luckily I held off from poking the bailiff as today Equita have sent a lovely letter claiming that BCC are still owed £207 as prior to my clearing the LO on the 28th they were owed £157.49 this amount is a bit odd.Next phase email OFT, TS, LGO, BCC, Equita reminding them that the LO has been cleared scanning in a copy of the letter received today where they state they can wander in at will and take my stuff ask them how it has jumped £50 and suggest that they go forth and multiply.Oh or take me to court for their fees as I can prove they havent been.This is fun

[mellymoo74]

Received a letter today from Equita

two bailiffs attended supposedly but there are no dates and times available lol

fees dropped to

visit fee £24.50

levy fee £30

card processing fee £1.50

going to continue fighting as THEY HAVE NOT BEEN TO MY PROPERTY!

 

thats the amount they claimed in fees last time I heard off em. now I owe £207 and errrrrmmm the LO stood at £157.49 which has been cleared oh look it doesnt add up for a change

[mellymoo74]

what do you think?

 

too OFT, BCC, Equita and Crapita

 

 

I contacted yourselves early in the process of dealing with both Equita and BCC with regards to a council tax arrears that I had and the front loading of fees from Equita.

 

I wish to add the following to my complaint.

 

Today I have received a letter dated the 27/09/2012 asking for £205.31 initially Equita requested charges of £189 this had been dropped to

visit fee £24.50

levy fee £30

card processing fee £1.50

removing one of the visit fees and the van fee as a gesture of goodwill and until I made my final payment through the automated service to BCC on 27th September there was a total of £157.49 remaining on my LO as you can see these amounts don't match.

 

As you can see from the email chain below I dispute that any visit occurred at all and as I have consistantly stated I can in fact prove that no visits have taken place as CVCHA have a CCTV camera that points at my front door and this shows that on both of the dates in question there was no one other than the postman who came to my front door.

 

I had to chase for the information on the supposed levy, unfortunately no only do I have a public car park at the front of my property but a vehicle of that make model and registration number has never parked in the car park and also is not parked within a 15 minute walking time radius of my property.

 

I am extremely concerned that if any form of visit has occurred Equita have negligently put my personal information through someone elses letterbox which is a clear breach of the DPA.

 

Also as the vehicle that has been levied against is not mine, never has been mine and has never parked on the car park at the front of my property they have clearly not followed the process for checking the owner of a vehicle as this would have clearly shown it is not a vehicle related to myself or my husband.

[mellymoo74]

Got a letter closing the file from Equita this morning like that's going to stop me lol

[old bill]

Obviously, Equita have realised they have picked the wrong person to try and mislead. I am attaching a document which takes you through the complaint process to OFT Credit Fitness Team. You will need to quote the following information in your complaint -

 

Company Name: Equita Limited

CCA Licence No.: 483020

 

I am also attaching a copy of the OFT's Debt Collection Guidelines which you should read through, identify breaches and list in your complaint.

 

To the best of my knowledge and belief, the two bailiff companies that have had the most complaints made to OFT Credit Fitness Team through CAG and another site I post on are Equita and Marston Group.

OFT Debt Collection Guidelines (2011).pdf

[lookinforinfo]

C'mon Mellymoo- be reasonable and look at it from Equita's point.

First they front loaded your bill, so the only way to make it a nice round package was to end load the charges also.

[old bill]

And that's where Equita are going to find themselves being stuffed, trussed and roasted legally.

[mellymoo74]

And that's where Equita are going to find themselves being stuffed, trussed and roasted legally.

 

If they think writing off fees that weren't owed anyway gets me to go away they are in for a small shock! Don't worry like it or not you lot are stuck with me I want to do my best to ensure they don't [problem] anyone else!

[brassnecked]

If they think writing off fees that weren't owed anyway gets me to go away they are in for a small shock! Don't worry like it or not you lot are stuck with me I want to do my best to ensure they don't [problem] anyone else!

It is people like you who won't lie down and be ripped off by bully bailiffs and unlawful fees that will be their undoing. Perhaps the late Lord Denning will get his wish to bin the bailiff before too long,