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    • Under the consumer rights act 2015, if a defect manifests itself within 30 days and you have a right to return the vehicle for a full refund. If any defect manifests itself within the first six months of ownership then you have a right to return the vehicle for a full refund subject to the retailers right to carry out a repair. If the retailer declines to repair or if the repair fails then you have the right to return. The problem here is that you have to assert their right. It's a bit ridiculous – but you have to do let them know preferably in writing that you are asserting your rights under the consumer rights act either the 30 day right or the six month right. I suppose that you haven't done this – which would be quite understandable because most people don't know that these rights exist and that they are subject to these conditions – the condition that the right must be inserted. It is frankly ridiculous. The dealers know it and we have lots of instances of this company delaying appointments et cetera and our strong suspicion is that they are simply trying to run their customers out of time. On the basis that you haven't asserted your rights, we now have to look to ordinary contract law. You are entitled to purchase a vehicle which is of satisfactory condition and which remains that way for a reasonable period of time. Clearly it is in satisfactory. They are blaming you. Has your independent inspection identified the reason for the defect? This will be important because as you have seen BMW are already saying it is down to your driving and you are going to have to produce evidence that it wasn't down to your driving and the you drove it absolutely reasonably and it was simply the condition of the car. Have you been without the car for any period of time. Is it driveable now? If the car was off the road for a substantial amount of time and was still off the road then you would be able to argue that this is a fundamental breach of contract and that you have been deprived of substantially the whole benefit of the contract and therefore you will be entitled to treat the contract as breached by Big Motoring World and insist on cancelling the contract. It may be that you will eventually be obliged to keep the car but have the repairs paid for. Have you had any quotations for the work that needs doing? I asked you questions about the MOT – but you haven't responded.
    • A 'violent left wing mob', comprised of a chap in a red hoody with a damp polystyrene coffee cup and a bit of wet cement, gets nowhere near cowering frightened farage some distance away on top of his double decker bus .. as farages security and support seem to film the incident grinning     Farage bravely flinches, grimaces and seems to almost burst into tears as the 'objects managed to travel a part of the way toward his position on top of his bus. His reactions honed by having a bit of milk splash him at a prior incident allow him to swiftly fall into a protective cower and grimace .. .. Sometime after, once the mob of 1 had been safely bundled away, farage apparently wipes his eyes of tears, and rising from his cowed and frightened pose, bravely shouts “I will not be bullied or cowed by a violent left-wing mob who hate our country.” .. however few they may comprise of.   https://www.independent.co.uk/news/uk/crime/nigel-farage-cement-barnsley-reform-uk-b2560501.html  
    • According to Parkopedia parking is limited to two hours.  I don't know how accurate this is though. What were you doing there for four hours?
    • no its friday 21st by 4pm if you'd done it properly and read the sticky in post 2 it clearly says: ^^^^^ NOTE : WHEN CALCULATING THE TIMELINE - PLEASE REMEMBER THAT THE DATE ON THE CLAIMFORM IS ONE IN THE COUNT [example: Issue date 01.03.2014 + 19 days (5 days for service + 14 days to acknowledge) = 19.03.2014 + 14 days to submit defence = 02.04.2014] = 33 days in total Date of issue XX + 19 days ( 5 day for service + 14 days to acknowledge) = XX + 14 days to submit defence = XX (33 days in total)  if your defence filing date falls on a W/End, you must file by friday @4PM  
    • Have had a read up just to double check last day to file defence is 24 June (claim form date is 22 May)
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Morning guys... I have set up a repayment plan with Equita to pay off an old council tax debt. I missed one repayment but brought the repayment up to date and now owe £385.00 I pay £95.00 a month. To cut a long story short i received a letter yesterday saying take formal warning we have bailiff officers in my area whom are coming to remove your goods.....

Now do i ignore the formal warning and continue my repayments or call/email Equita...

 

Thanks in advance.

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why are you paying bailiffs all those charges they charging

 

has the bailiffs got a levy on anything?

 

they will not be coming to remove your goods prevent a levy move car away anything of value out of the garden and keep them out of your house

 

do not sigh anything do not believe there dribble they will talk

 

pay council direct online or automated telephone service

 

£95 a month seems rather excessive for a non priority debt!

If i have helped in any way hit my star.

any advice given is based on experience and learnt from this site :-)

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Daisy,

 

Could you confirm how much the total CT debt was and for how many months you have been paying £95.00 a month to Equita. As I Hate Bailiffs has said, unless Equita have levied on anything, they are talking out of a bodily orifice at the lowermost point of their alimentary canals as regards seizing anything. Certainly move your car well away from your home, keep anything of value out of the garden (if you have one) and under no circumstances let them into your home. They have no right of entry, other than by peaceable means, i.e. the debtor allowing them entry, walking in through an open door or climbing in through an open window. They are NOT permitted to force their way in, i.e. assault or push past someone, force a door or closed window, smash a window or ask a locksmith to break any locks. [Note: No reputable locksmith, especially, those who are members of the Master Locksmiths Association, will break locks without first seeing a court order or some other lawful authority.]

 

Also, which local authority is involved, please?

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thanks for the replies guys .

The local authority is islington.

The orginal debt was for £680.00 was over (£1,500) paid alot off before posting on this site and getting advise. My flat is shared so they would have to buzz to gain entry. No goods have been levied against the account as I mentioned before had repaid and set in instalements. My council refused to take repayments saying I had to deal with baliff company I did make a complait about this but nothing really got resolved. hence I am now repaying equita as well as this years council tax bill £95.00 is alot but i wanted the debt repaid as soon as possiable but i did not have the funds to repay the whole amount remaining.

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sorry have been repaying equita since march of this year. they told me it should of been feb but i faxed a copy of the letter from my council detailing that the repayments were to start from march i repaid two instalments of £95.00 (190.0) in march and have been repaying ever since..but still recieve these informal removal letters.

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you can pay the council direct they cannot refuse payments if they do take there name and put it in a formal complaint as bailiffs will be fleecing you!!!

 

pay council either online or automated telephone service you DO NOT have to deal with the bailiffs same old bull **** from the council,using the correct reference number

If i have helped in any way hit my star.

any advice given is based on experience and learnt from this site :-)

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TBH i hate baliffs i think ive already been had by the baliffs as my council tax letter shows that i owe £239.00 but baliff debt £395.00 I'm just afraid that if i dont repay the baliff arrangement they'll come to my property and make my life a misery..seems easier to just repay what i have set up or am i being naieve

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i think if they come to your property you can make THEIR life a misery

 

if they have no levy and don't get one there will be nothing they can do apart from try to talk you to death

 

have you a record of all payments? you need to get correct figure from council and find out what has been paid off the debt to the council

 

you will have that cleared in 3 months if you do it direct to the council:-)

 

up to you how you pay but i don't like feeding the bottom feeders :evil:

 

if a bailiff is not able to collect council tax debt either by removal of goods or collecting money they will hand it back to the council so there is very little to worry about with council tax bailiffs

 

they have no right of entry no special powers apart from..........................they can talk sh$$ and keep a clean shirt :razz:

If i have helped in any way hit my star.

any advice given is based on experience and learnt from this site :-)

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Hi there,

I had this problem two weeks ago. I was afraid Newlyn would come if I didn't pay but thanks to the advice of one of this forum members I called the council, paid the 100 remaining and emailed the bailiffs to ask them break down their fees. they were asking £250. they ignored my email sending another letter asking for the same amount, then I emailed again to notify them that they couldn't ignore my emails, plus attached a pdf of the bailiff fees I found on my council website to show them that I only owed them £24. They didn't get back to me yet. But I don't trust these people. They lie, they steel your money and they don't respect the law. I am ready though. I have had a great support from one of you here but don't know the user name as contacted via another social network. xx

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