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    • Hi, despite saying you would post it up we have not seen the WS or EVRis WS. Please can you post them up.
    • Hi, Sorry its taken me so long to get round to this, i've been pretty busy today. Anyway, just a couple of things based on your observations.   Evri have not seen/read my WS (sent by post and by email) as they would have recognised the claim value is over £1000 as it includes court fees, trial fees, postage costs and interests, and there is a complete breakdown of the different costs and evidence. I'd say theres a 1% chance they read it , but in any case it won't change what they write. They refer to the claim amount that you claimed in your claim form originally, which will likely be in the same as the defence. They use a simple standard copy and paste format for WX and I've never seen it include any amount other than on the claim form but this is immaterial because it makes no difference to whether evri be liable and if so to what value which is the matter in dispute. However, I have a thinking that EVRi staff are under lots of pressure, they seem to be working up to and beyond 7pm even on fridays, and this is quite unusual so they likely save time by just copying and pasting certain lines of their defence to form their WX.   Evri accepts the parcel is lost after it entered their delivery network - again, this is in my WS and is not an issue in dispute. This is just one of their copy paste lines that they always use.   Evri mentions the £25 and £4.82 paid by Packlink - Again, had they read the WS, they would have realised this is not an issue in dispute. They probably haven't read your WS but did you account for this in your claim form?   Furthermore to the eBay Powered By Packlink T&Cs that Evri is referring to, Clauses 3b and c of the T&Cs states:  (b)   Packlink is a package dispatch search engine that acts as an intermediary between its Users and Transport Agencies. Through the Website, Users can check the prices that different Transport Agencies offer for shipments and contract with the Transport Agency that best suits their needs on-line. (c)  Each User shall then enter into its own contract with the chosen Transport Agency. Packlink does not have any control over, and disclaims all liability that may arise in contracts between a User and a Transport Agency This supports the view that once a user (i.e, myself) selects a transport agency (i.e Evri) that best suits the user's needs, the user (i.e, myself) enters into a contract with the chosen transport agency (i.e, myself). Therefore, under the T&Cs, there is a contract between myself and Evri.   This is correct but you have gone into this claim as trying to claim as a third party. I would say that you need to pick which fight you wan't to make. Either you pick the fight that you contracted directly with EVRi therefore you can apply the CRA OR you pick the fight that you are claiming as a third party contract to a contract between packlink and EVRi. Personally, I would go with the argument that you contracted directly with evri because the terms and conditions are pretty clear that the contract is formed with EVRi and so if the judge accepts this you are just applying your CR under CRA 2015, of which there has only been 2 judges I have seen who have failed to accept the argument of the CRA.   Evri cites their pre-existing agreement with Packlink and that I cannot enforce 3rd party rights under the 1999 Act. Evri has not provided a copy of this contract, and furthermore, my point above explains that the T&Cs clearly explains I have entered into a contract when i chose Evri to deliver my parcel.    This is fine, but again I would say that you should focus on claiming under the contract you have with EVRi as you entered into a direct contract with them according to packlink, as this gives less opportunites for the judge to get things wrong, also I think this is a much better legal position because you can apply your CR to it, if you dealt with a third party claim you would likely need to rely on business contract rights.   As explained in my WS, i am the non-gratuitous beneficiary as my payment for Evri's delivery service through Packlink is the sole reason for the principal contract coming into existence. I wouldn't focus this as your argument. I did think about this earlier and I think the sole focus of your claim should be that you contracted with evri and any term within their T&Cs that limits their liability is a breach of CRA. If you try to argue that the payment to packlink is the sole reason for the contract coming in between EVRI and packlink then you are essentially going against yourself since on one hand you are (And should be) arguing that you contracted directly with EVRi, but on the other hand by arguing about funding the contract between packlink and evri you are then saying that the contract is between packlink and evri not you and evri.  I think you should focus your argument that the contract is between you and evri as the packlink T&C's say.   Clearly Evri have not read by WS as the above is all clearly explained in there.   I doubt they have too, but I think their witness statement more than anything is an attempt to sort of confuse things. They reference various parts of the T&Cs within their WS and I've left some more general points on their WS below although I do think  point 3b as you have mentioned is very important because it says "Users can check the prices that different Transport Agencies offer for shipments and contract with the Transport Agency that best suits their needs on-line." which I would argue means that you contract directly with the agency. For points 9 and 10 focus on term 3c of the contract  points 15-18 are the same as points 18-21 of the defence if you look at it (as i said above its just a copy paste exercise) point 21 term 3c again point 23 is interesting - it says they are responsible for organising it but doesnt say anything about a contract  More generally for 24-29 it seems they are essentially saying you agreed to packlinks terms which means you can't have a contract with EVRI. This isnt true, you have simply agreed to the terms that expressly say your contract is formed with the ttransport agency (EVRi). They also reference that packlinks obligations are £25 but again this doesn't limit evris obligations, there is nothing that says that the transport agency isnt liable for more, it just says that packlinks limitation is set. for what its worth point 31 has no applicability because the contract hasn't been produced.   but overall I think its most important to focus on terms 3b and 3c of the contract and apply your rights as a consumer and not as a third party and use the third party as a backup   
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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CDS Letter,Car Insurance claim Help..


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Hi this is my first post, hope I can get some advise

In 2009 my car was hit by anouther driver. I went through the usual insurance porcedure and took the car to a garage, I have had work done in this garrage before and knew the owner. He did an estmate and I sent this onto the insurance in April 2010 after some chasing from me the insurance company sent me a letter to say they would be instructing the garrge shortly to make the repairs. they also asked if i had any further personal claims and if not the case would be closed in 14 days. I took the car there shortly after receving the letter. The car was fixed and i picked it up. When i picked it up the garrage asked for a copy of the letter and i posted it to them. This was the last time I spoke to the garrage.

Then four weeks ago i get an invoice from the garrage for the repairs and giving me 7 days to pay or further action will take place. I called the garrage and they said that they never receved the letter and had not persued the insurance company so the debt is now mine. I then started emails with them sending the letter to them again and stating that I think this is between them and the insurance company. They are saying as i took the car to them and verbely gave them permistion to repair the car the debt is with me. I only did this on the basis that the insurance was going to pick up the bill.

This is when the comuication stoped and i receved a leter from CDS to pay the outstanding debt. I sent an email last week to CDS with a read recpit. I did not get a reply. I then on Thursday had a very agressive phone call from CDS, I asked them had they receved my email as this would explain the problem from my end, but she was not intrrested, so i asked to be comucated in letter or email format. Her Words were we will take you to court then and put the phone down. I then sent an email to the person that read my read receipt complaining about the way I had been spoken to and I did want to discusss the matter but felt that email or letter would be better. No reply to date.

I have now receved a second letter from CDS adivising me to take this opportunity to resove this amicably and make payment via cheque etc. No note of any comuications I have had or any intention to comuicate outher than a standerd letter.

 

Please some adive on my next step as i dont feel that the Debt is mine

thanks Robin

 

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Did you post the letter by recorded delivery? For things like this, you MUST have proof of delivery/receipt.

 

Also, ignore the DCA and deal with the garage direct. DCA's have no legal powers over the debt at all. The most they can do is ask you to pay.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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So from April 2010 and 4 weeks ago you heard nothing ?

How long after the repairs were completed did your policy continue ?

Did you renew with them after?

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Is the garage a franchised dealer ?

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Not exactly unknown company to CAG.

One member alerted us to this;

 

http://www.theregister.co.uk/2009/04/21/fax_nuisance_thumped/

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Is the garage a franchised dealer ?

 

Hi Thanks for the posts

 

I did not send the letter recorded delevery. However I did keep a scanned copy.

I had the car for about 3m after then sold it and the insurance expired, No longer with the insursurance company.

The garrage is a small local car repairs not franchised.

 

From April 2010 Nothing then an invoce 4 weeks ago. Rang garrage the next day and starterd comuications via email with the garrage but he just insisted that it was my Debt. I did say if he got intouch with the insurance company, I dont think he ever has, I would support his claim and confirm that the works were compleat. He was not interested just wanted the money from me. Nothing further for 3 weeks then CDS Letter.

 

Can you confirm that CDS cannot persue me for the monies and if so is there a letter i can send them confirming this

 

thanks to all for your posts

robin

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Have you been in touch with the insurance company to see what they have to say ?

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Hi, I did contact the loss ajusters but they were not that help full, do you think I should persue the insurance company to pay the garrage even though it was over two years ago. I was trying not to go through all the hassle of chasing insurance compays again.. but it looks like I will have too.

thansk

Robin

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CDS website are showing an old CC licence number which is not valid.

A search of their postcode PR2 2YL also shows nothing.

Can you confirm the postcode from the CDS letter ?

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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I think that you need to write to both.

Inform CDC that as far as you are concerned,and were informed,no such debt exists from you,since you have written correspondence from the Insurance company advising that it was being sorted through them.

You therefore dispute any liability,and are in communication with the insurers.

They should therefore suspend further collection activities,and send you a copy of their complaints procedure.

That all further dealings should remain in writing.

 

Secondly,you need to write to the insurer demanding a response and setting out what has happened quoting the letter they sent to you.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Hi

Unit 4 Tustin Court Port Way Preston PR2 2YQ

Thanks

 

There is no current CC licence registered for this postcode.

Debt collectors are legally required to hold a CC licence.

Will make some more enquiries.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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They have a licence 'pending'

 

Licence Number:0647892

Licence Status:Pending

 

Current Applicant / Licensee:

 

Business NameCompany Registration Number Clear Debt Solutions Limited5940444

 

Right To Canvass Off Trade Premises:No

 

 

Current Individuals that run the organisation:

 

NamePosition Robert Joseph Thomas Logan

 

Current Address(es):

 

Address TypeAddress Principal Place Of BusinessDockland House, 1st Floor, Anchorage Business Park, Chain Caul Way, Preston, Lancashire, PR2 2YL, England Registered OfficeDockland House, 1st Floor, Anchorage Business Park, Chain Caul Way, Preston, Lancashire, PR2 2YL, England

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Sounds like the oft need to know about this outfit.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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