Jump to content
Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


  • Tweets

  • Posts

    • honeybee13
      MET/DCBL ANPR PCN - overstay - appealed -

      By honeybee13 · Posted

      It would help us to advise you if you fill in the sticky that dx100uk posted yesterday, then we can start looking at this. It's also worth sending off an SAR [click on the letters for further information] to Met, so that you have all the information for later. You don't want to be trying to get hold of it in a rush. HB
    • NewsBot
      Shawbrook didn't transfer my cash Isa and paid just 0.1% interest - has it taken advantage of me?

      By NewsBot · Posted

      I chose to transfer my Isa and went through the usual process, giving Shawbrook three weeks' notice, but it did not process the transfer until after my account matured.View the full article
    • BreadAndButter
      Motor Mart Ltd. returned Faulty Car Court Claim Issued

      By BreadAndButter · Posted

      so I need to return the questionaire   Do I go for the remediation fre eoption or straight to court?   is there a guide to filling this out or do i just go with what i think? (ie. judege, get all papers, make a decision)  
    • catscratch
      MET/DCBL ANPR PCN - overstay - appealed -

      By catscratch · Posted

      Thanks for replies people, I think i will hold tight for a bit.
    • pip1900
      Forecourt Eye

      By pip1900 · Posted

      Can I please have advice on how to deal with Forecourt Eye.  Received a letter claiming I drove off without paying for petrol three months ago...there is a picture of me at the pump and me clearly offering my card to pay - apparently I only paid for some snacks and then left. Its also for a very odd amount 23 - I did check my account and I was charged 1.50 for snacks. I obviously had every intention of paying and for some reason either the transaction didn't go through.    I am kind of fuming about this as I had no idea and if I did not pay I have no idea what the circumstances were , but not a 'drive off' as described by Forecourt Eye. I have no issue paying for the petrol if the payment for whatever reason did not go through. In fact we visited the garage on advice of a friend who has a legal background and offered to pay, the lady behind the till called the manager and we spoke to her on the phone where she robotically said its 'the way it is now and it goes to Forecourt Eye' I then said I am contractually obliged to pay you, not Forecourt Eye.  We are visiting the garage again when the manager is there and will offer to pay again.  Interestingly when we called in the lady behind the till asked if I had called the garage the day before about the matter- I said no that was not me, so somebody else clearly  has had the same issue, I can't see drive off's being that common in any petrol station! So I know I am not the only one.    I know calling Forecourt Eye is not advised, I visited a shell garage yesterday ( really not wanting to ) made sure I had chip and pin and made sure I knew exactly what was being entered into the machine. They now have their threatening posters all over the pumps, basically making them or the garage responsible for any mistake...

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.

      BankFodder posted a topic in Vehicle retailers and manufacturers,

      If you are buying a used car – you need to read this survival guide.
      • 1 reply
      BankFodder

      Picked By

      BankFodder,

    • Big Motoring World Enfield /Blackhorse - done over on car - @BigMotoringWrld

      ATJ posted a topic in Vehicle retailers and manufacturers,

      Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
      BankFodder

      Picked By

      BankFodder,

    • A2Dominion - Housing Association property flooding - damning ombudsman report

      WanTToMoveOn posted a topic in Residential and Commercial lettings/Freehold issues,

      Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
      WanTToMoveOn

      Picked By

      WanTToMoveOn,

    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
      BankFodder

      Picked By

      BankFodder,
    View All

  • Recommended Topics

Twitter X - Include the @company's twitter name in your post title – here's why…
The UK Stands With Ukraine - 'Slava Ukraini'
Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Rlp - my questions ......

chingola
 Share
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4340 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

ScarletPimpernel

ScarletPimpernel

Posted
Posted
If RLP do not take people to court then what happens to all the letters they send out. Do they just stop sending them?

 

Eventually, yes.

 

Remember that RLP don't take anyone to court - it's the retailers that have to do that. It's happened in a very tiny proportion of cases; RLP crow about some on their silly website. After one of their major clients, A Retailer, lost what appears to be the first properly defended case last week, I suspect that the chances of court action, already extremely small, is now even more remote.

Link to post
Share on other sites
chingola

chingola

Posted
  • Author
Posted
Eventually, yes.

 

Remember that RLP don't take anyone to court - it's the retailers that have to do that. It's happened in a very tiny proportion of cases; RLP crow about some on their silly website. After one of their major clients, A Retailer, lost what appears to be the first properly defended case last week, I suspect that the chances of court action, already extremely small, is now even more remote.

 

If RLP refers people to a debt collector and they ignore these demands then surely it affects their credit rating? I can@t see the debt collectors just walking away.

Link to post
Share on other sites
andydd

andydd

Posted
Posted
If RLP refers people to a debt collector and they ignore these demands then surely it affects their credit rating? I can@t see the debt collectors just walking away.

 

Nope, DCA's have no power to affect peoples credit rating. (They have no more legal powers than you or me).

 

And DCA's often walk away, they are mostly after a quick buck and they dont want (or often have the power to) get involved in a legal fight.

 

Andy

Link to post
Share on other sites
ScarletPimpernel

ScarletPimpernel

Posted
Posted

Further, it is quite clear that a DCA operating on behalf of RLP is generally pursuing a non-existent debt. This is likely to be a breach of the OFT Guidance (and thus the terms of the DCA's licence), as well as CPUTR, especially if the victim makes clear that they dispute the matter on the grounds that no money is owed.

Link to post
Share on other sites
silverfox1961

silverfox1961

Posted
Posted

And also, RLP don't consider these amounts to be a debt so if you go bankrupt, they say they will still chase.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites
  • 3 weeks later...
chingola

chingola

Posted
  • Author
Posted

I have been reading the RLP threads with interest.

 

Do all the people who just ignore their letters go onto their data base and does that mean that they all will encounter problems with employment?

 

If RLP can not legally claim for money not owned (where goods have been returned in saleable condition)

 

how can they have the right to put people'd names on a list that external agents can use?

 

Reading some of these threads, it seems that in some cases they can not prove that the individuals intended to take the items.

Link to post
Share on other sites
  • 3 weeks later...
dx100uk

dx100uk

Posted
Posted

random posts on many other threads moved to your thread

 

please keep to one thread

 

with all issues/questions you have with regard to RLP.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites
 Share
Go to topic listing

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


Follow: @real_CAG

Navigation Links

Welcome
CAG Community Centre
CAG Library
Banks & Credit
Other financial Institutions
Retail
Non-Retail
Work & Social
PayDay and Short term Loans
Debt
Motoring
Legal

Latest

Our Picks


Help and Support

CAG Library
Questions about This Site
Change your notification sound
Change your profile picture - FREE!


Useful LInks

County Court Forms
MoneyClaim Online
CPR - Pre-Action Protocols
Civil Procedure Rules
UK Legislation
Youth Consumer Service

Reclaim the right Ltd

registered in the UK
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS

The Consumer Action Group

The National Consumer Service
×
×
  • Create New...