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    • Yeeeeees! Well done on your victory!  👏
    • Hearing held today in court. I attended in person and Evri had an advocate attend on their behalf to defend their position that my contract is with Packlink and not with them. I also provided a copy of Evri's terms and conditions which explains that a contract is entered into when a parcel is sent with Evri. The judge pointed this out to the Advocate and agreed there is a contract between me and Evri under the Ts and Cs. The judge explained that while Packlink are responsible for organising the delivery of the item, it is Evri who are responsible for handling the goods and delivering them, and therefor Evri has a responsibility to handle the goods with reasonable care and skill. So am pleased to say the judge found in my favour. Hearing lasted about 75mins. Evri has been ordered to make payment within 21 days. Also nice to meet @jk2054 in person.
    • Good morning,    I just wanted to update you on the situation.    I have visits piling up with my current employment and they need doing before I finish at the end of this month.  I am moving to Wiltshire in 3 weeks for a new job helping care homes with their Dementia patients. I tried to work it out and at a guess I will be doing about 20-25,000 miles a year. So need a vehicle that can cope with that mileage, my old car would have done it easy but 🤷‍♂️ I have taken out a loan and got a friend to find me a reliable car that can cope with the miles and hasn't been written off in the past.   I phoned Adrian flux to see if I could use the last months insurance on a new car I have bought, the girl I spoke to phoned Markerstudy and asked them but they said no, my new car doesn't have any modifications.    I had an email from someone who saw one of my appeals for information, they live near the site of the accident and know a nearby farmer who has a security camera at his entrance that catches the traffic and specifically registration plates as he has been robbed before. They said they would reach out for me and see if he still has the data. Unfortunately it wont catch the scene of the crash.   The Police phoned me and said they were closing the report I made, even if they found footage of the vehicle at the time I said the actual incident would be my word vs theirs.  My first response was I am sure google maps would show that they turned around at that location which would verify my version of events, but upon reflection I do understand, I have seen people doing make up with both hands while driving, eating from a bowl steering with their knees and veering all over the place. I am sure some of these people go off the road and claim that someone forced them off.    Markerstudy phoned me yesterday to say that my car is now at Copart, the £80 tank of Vpower diesel was emptied on entry to the site for safety reasons, which I get but it sucks.  It is awaiting being assessed and shouldn't be too long, which is a relief.  I am really glad things do not seem to be going the way of the other stories and they seem to moving quickly.   However I was informed that my car was a structural write off before I bought it - this destroyed me, I was almost sick.  and this is going to affect any offer of money - after hearing the first statement this didn't affect me.   They need to wait for the assessor to check it over but it is highly likely to be written off and the maximum they can offer is £2300.  I was desperate for a car as I was working for an agency at the time, no work no pay, and did not do a vehicle check because I didn't know about them.  The seller did not tell me that it had been structurally written off, he told me that it had the front wing damaged while parked and was repaired at an approved repairer.  Markerstudy records state that it was sold at auction, no record of repair at an approved repairer.  I bought it bank transfer with hand written receipt.    It gets worse.    It turns out my airbags should of gone off. For some reason they are not working. I think we can figure out why.  If I had hit that car head on and had no airbags.    Some good news.    I can arrange a time with Copart to go and take my stereo equipment and any personal items that are left in the car only. I cant live without music and need quality sound, my speakers and amps are Hertz and JLaudio, (no I am not a boy racer with booming subs, I am an audiophile on a budget) I was really worried I wouldn't get them back so this is a huge relief for me. It is stuff I have built up over years of saving and collecting. Everything to do with the vehicle and mods I have declared need to stay to be assessed.   The accident has gone as a fault on my record, I have to remove 2 years NCB which means I still have some to declare which is good.  So it appears at this point that it may be resolved quickly, not in the way I was hoping, but not as bad as I presumed it was going to be based upon that tow truck drivers attitude and behaviour and the horror stories I read.   I am not going to buy the car back and try to make money with all the parts on it, I don't have the time or energy.   I may need an xray on my back and neck.  The whole situation has left me feeling physically sick, drained and I need it done.   The lesson learnt from this  -  My conscience is 100% clear, my attitude to safety and strong sense of personal responsibility - A rated tyres even if on credit card, brake fluid flush every year, regular checks of pads and discs, bushes etc, made avoiding what I believed to be a certain broadside collision possible.   Get a dashcam (searching now for the best I can afford at the moment)  -  Research your insurance company before you buy  -  Pay for total car check before you go and see a car and take someone with you if you are not confident in your ability to assess a vehicle.      Thank you to everyone here who volunteers their time, energy and information, it is greatly appreciated.  You helped my sister with some advice a while ago but we weren't able to follow through, she is struggling with long term health conditions and I ended up in hospital for a while with myocarditis, when I got out and remembered it was too late.  I am going to make a donation now, it is not a lot, I wish I could give more, I will try to come back when things are on a more even keel.    Take care
    • It seems the solicitor has got your case listed for this “appeal” but not for the Stat Dec(SD). You need to ensure you can perform your SD on the day. If you are able to make your SD in court, the situation you are in now is more straightforward than if you made your SD via a solicitor. You have been convicted of two offences (and two were dropped) via proceedings of which you were not aware. The way to remedy that is to perform an SD. No appeal is necessary (nor is it available via the magistrates’ court). If you are able to make your SD this is how I see it panning out: You will make your SD to the court. The court must allow you to make it as it will have been made within 21 days of you discovering your convictions. You will then be asked to enter pleas to the four charges again. At this point you should plead not guilty to all four but make the court aware that you will plead guilty to the speeding charges on the condition that the FtP charges are dropped. The prosecutor will be asked whether or not this is agreed. In my opinion the overwhelming likelihood is that it will be. If it is you will be sentenced for the two speeding offences under the normal guidelines. In the unlikely event it is not accepted,  the speeding charges will be withdrawn (they have no evidence you were driving). You have no viable defence to the FtP charges and so should plead guilty. This will mean 12 points and a “totting up” ban (as you have already suffered). You can present an “Exceptional Hardship” argument to try to avoid this (explained below).   Because of this, I don’t see any need to make an argument to ask to have any ban suspended (pending an appeal to the Crown Court) unless and until you are banned again. The only reason I can think the solicitor suggested this is to secure a (Magistrates')  court date. I was surprised when you said you had an appointment so quickly; a date for an SD usually takes longer than that. However, if you can use it to your advantage, all well and good. I can’t comment on the argument that the two speeding offences were committed “on the same occasion” as I don’t have the details. That phrase is not defined anywhere and is a matter for the court to decide. It’s an interesting thought (and only that) that such an argument could equally be made for the two FtP offences. If the requests for driver’s details arrived at your old address at the same time, with the same deadline for reply, it could be argued that you failed to respond to hem both “on the same occasion” (i.e when the 28 days to respond expired) and so should only receive penalty points for one. Hopefully you won’t need to go there. I think you have information about avoiding a “totting up” ban. But here’s the magistrates’ latest guidance on "Exceptional Hardship" (EH) which they refer to: When considering whether there are grounds to reduce or avoid a totting up disqualification the court should have regard to the following: It is for the offender to prove to the civil standard of proof that such grounds exist. Other than very exceptionally, this will require evidence from the offender, and where such evidence is given, it must be sworn. Where it is asserted that hardship would be caused, the court must be satisfied that it is not merely inconvenience, or hardship, but exceptional hardship for which the court must have evidence; Almost every disqualification entails hardship for the person disqualified and their immediate family. This is part of the deterrent objective of the provisions combined with the preventative effect of the order not to drive. If a motorist continues to offend after becoming aware of the risk to their licence of further penalty points, the court can take this circumstance into account. Courts should be cautious before accepting assertions of exceptional hardship without evidence that alternatives (including alternative means of transport) for avoiding exceptional hardship are not viable; Loss of employment will be an inevitable consequence of a driving ban for many people. Evidence that loss of employment would follow from disqualification is not in itself sufficient to demonstrate exceptional hardship; whether or not it does will depend on the circumstances of the offender and the consequences of that loss of employment on the offender and/or others. I must say, I still do not understand what the solicitor means by “As a safeguard we have lodged the appeal and applied to suspend your ban pending appeal due to the time limit for being able to automatically appeal without getting leave of the Judge.” When they speak of “leave of the judge” I assume they mean they have lodged an appeal with the Crown Court. I don’t know what for or why they would do this. It seems to follow on from their explanation of the “totting up” ban. If so, I’m surprised that the Crown Court has accepted an appeal against something that has not yet happened. But as I said, i is no clear to me. Only you can decide whether to employ your solicitor to represent you in court. If it was me I would not because there is nothing he can say that you cannot say yourself. However, I am fairly knowledgeable of the process and confident I can deal with it. That said, I do have a feeling that the solicitor is somewhat “over egging the pudding” by introducing such things as appeals to the Crown Court which, in all honesty, you can deal with if they are required. I can only say that the process you will attempt to employ is by no means unusual and all court users will be familiar with it. I can also say that I have only ever heard of one instance where it was refused. In summary, it is my view that it is very unlikely that your offer to do the deal will be refused. If it is accepted, you may be able to persuade he court that the two speeding offences occurred "on the same occasion" and so should only receive one lot of points. Let me know the details (timings, places, etc) and I'll give you my opinion. Just in case your offer is refused, you should have your EH argument ready. Whether it's worth paying what will amount to many hundreds of pounds to pay someone to see this through is your call.  Let me know if I can help further.    
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Car purchase - Fault before sale completed


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Hi all

 

I went to see a car last weekend, and agreed to purchase it for the sum of £1700, I left a deposit of £200 cash.

 

The car was to be delivered to me on Tuesday, and late afternoon/early evening I finally received a call from them to say the car wasn't drive able due to a gearbox problem. The car was an auto, and during the test drive I was not aware of these faults. It drove ok, the kickdown worked exactly as it should and there was no jerkiness from it at all. I'm no expert, but I do know what to look for in a dodgy autobox and would never agree to buy one that showed any signs of a fault.

 

The seller is a dealer not a private seller, on Tuesday they said they would get their mechanic to look at it and let me know what was wrong. They didn't do this.

 

I took advice from the Skoda owners club members, who between them have thousands of hours working with these cars and their advice is based on a vast amount of knowledge. Every single person advised me NOT to buy the car (I'd already come to that conclusion myself).

 

I had sent txts to the seller, which have been delivered and ignored and today I called to ask what was going on and when would I get my deposit back.

 

Cue the fun and games... With them trying to claim I am pulling out of the deal and would forfeit the deposit. They claimed the law was on their side and trading standards would agree with them. They then claimed they were having the gearbox fixed for me, I pointed out they had neither informed me what the issue was as promised, nor sought my agreement to having any repairs done before purchase.

 

I have spoken with trading standards today and registered the complaint... they've pointed out that under the sale of goods act 1979 the vehicle is not in the same condition it was at the viewing/sale point.

 

I have written a letter to the seller and the text is below. I would appreciate some advice on the wording, and if there are any specific phrases or regs/laws I should be quoting.

 

On the 25th Feb 2012 I visited your premises to view the above mentioned car. At no point during this viewing or on the test drive was I aware or made aware that a fault existed within the gearbox. I agreed to purchase the vehicle at a price of £1700 and a £200 cash deposit was left.

 

On Tuesday 28th Feb 2012 it was supposed to be delivered to me by your selves. I sent several messages regarding this, all are recorded as being delivered and no replies were sent. I heard nothing until early evening, when you called to inform me that the car was no driveable due to a problem with the gearbox.

 

You informed me that you would have your mechanic look at it, and tell me what the issue was. You have not done that, and on the 1st March 2012 claim that you were having it repaired. This is not something I was asked about nor agreed to.

 

Having taken professional advice myself, the resounding answer was not to purchase a car with such a fault.

 

The vehicle I agreed to purchase is not in the same condition, and is not as described or seen at the point of sale. There for under the sale of goods act 1979, I am entitled to a full refund of the deposit.

 

During a phone call to you on the 1st March 2012, you tried to claim that the law states it’s a non refundable deposit and trading standards are on your side.

 

I have now spoken with trading standards and taken legal advice on the matter. As the vehicle is not in the same condition as it was when viewed, I am perfectly entitled to withdraw from the sale with no penalty or forfeit.

 

I am therefore giving you 14 days to refund my deposit of £200 in full, or further action will be taken. Trading standards are fully aware of the complaint and are awaiting the outcome.

 

This letter is being sent recorded and a copy retained for mine and trading standards records.

 

Regards

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Just amended the last bit slightly as I think it reads better and is not so abrupt;

 

 

On the 25th Feb 2012 I visited your premises to view the above mentioned car. At no point during this viewing or on the test drive was I aware or made aware that a fault existed within the gearbox. I agreed to purchase the vehicle at a price of £1700 and a £200 cash deposit was left.

 

On Tuesday 28th Feb 2012 it was supposed to be delivered to me by your selves. I sent several messages regarding this, all are recorded as being delivered and no replies were sent. I heard nothing until early evening, when you called to inform me that the car was no driveable due to a problem with the gearbox.

 

You informed me that you would have your mechanic look at it, and tell me what the issue was. You have not done that, and on the 1st March 2012 claim that you were having it repaired. This is not something I was asked about nor agreed to.

 

Having taken professional advice myself, the resounding answer was not to purchase a car with such a fault.

 

The vehicle I agreed to purchase is not in the same condition, and is not as described or seen at the point of sale. There for under the sale of goods act 1979, I am entitled to a full refund of the deposit.

 

During a phone calllink3.gif to you on the 1st March 2012, you tried to claim that the law states it’s a non refundable deposit and trading standards are on your side.

 

I have now spoken with trading standards and taken legal advice on the matter. As the vehicle is not in the same condition as it was when viewed, I am perfectly entitled to withdraw from the sale with no penalty or forfeit.

 

Therefore please refund my deposit of £200 in full within 14 days from the date of this letter which will avoid the necessity of further action being taken.

 

This letter is being sent recorded and a copy retained for mine and trading standards records.

 

Regards

 

Apart from that, i think it's fine!

 

Please keep us posted.

 

Please Note

 

The advice I offer will be based on the information given by the person needing it. All my advice is based on my experiences and knowledge gained in working in the motor and passenger transport industries in various capacities. Although my advice will always be sincere, it should be used as guidence only.

 

I would always urge to seek face to face professional advice for clarification prior to taking any action.

 

Please click my reputation 'star' button at the bottom of my profile window on the left if you found my advice useful.

 

 

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Well at least the dealer has ha the decency to let you know about it and didnt just drop the car off and let you get on with it.

 

I've no idea whether or not he is obliged to return your deposit or whether you are obliged to stick with the deal, but it sounds like he's fixing it.

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He couldn't deliver the car because it couldn't be driven... hard for them to get around that. :)

 

As for repairing it... I know enough about autos to know that if the gears are slipping, then the bands are knackered and it means a total rebuild replacing them or a new gearbox... First option will cost over a grand to do, cheaper option is to chuck in a second hand gearbox, which you don't know where it's come from, what sort of mileage it's done or if it's gonna break down in a few days...

 

Would you agree to buy a car with a known gearbox problem that could cost you as much as the value of the car to repair?

 

The fact that the seller was only getting it inspected so they could tell me what the problem was, and failed to do so... then claims they were getting it repaired for me, but not what the problem was at all... Says that the trust has been broken, the car is not as described or seen and there can be no forfeit or penalty for withdrawing from the sale. The seller is trying to pull a fast one, and his claims regarding the law are false.

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I didn't know it couldn't be driven... I don't think it says that anywhere, and you'd have thuoght that if yuo drove it and it was ok then it would still drive and not have failed completely.

 

No need to get out of yuor pram though, I already said I had no idea if he should refund you or not and I still don't know, as I'm no solicitor, but personally I agree with you he should refund the deposit... its obviuos that the trust etc has gone and you will never be happy with the car so fro the sake of a few quid he should refund you even if not lawfully obliged to do so (and AS STATED I've no idea if he has to refund you or not)

 

But I hope he does, and if I were him, then I would.

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It does say it wasn't drivable in the quoted text of the letter I drafted, but it was when I tested it. I drove it a good 10-15 miles, it changed through all the gears with no clunks or jerks, the kickdown worked exactly as it should from 40-70mph.

 

A problem like that doesn't manifest itself overnight, and the opinion of people far more knowledgeable about autos that me have expressed option that a bodge was attempted to get it sold quickly before it got worse. Luckily for me, the problem got so bad before delivery that it couldn't be driven at all... and no sane person is going to buy a car with a knackered gearbox. :)

 

Not getting out of my pram or anything... just really ****ed of about some tosser trying to rip me off, thankful I didn't get suckered in completely and angry they trying to steal my deposit.

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  • 3 weeks later...

Go for it. This link will give you an idea how to go about it;

 

http://smallclaims.me.uk/index.html

 

Please Note

 

The advice I offer will be based on the information given by the person needing it. All my advice is based on my experiences and knowledge gained in working in the motor and passenger transport industries in various capacities. Although my advice will always be sincere, it should be used as guidence only.

 

I would always urge to seek face to face professional advice for clarification prior to taking any action.

 

Please click my reputation 'star' button at the bottom of my profile window on the left if you found my advice useful.

 

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  • 2 weeks later...

I've spoken with trading standards and they told me to take action through the small claims court.

 

I've drafted a short letter to send to him recorded... the text is quoted below. I'd appreciate any advice on the structure/wording and so forth. Figure it needs to be short and sweet this time.

 

 

Letter Before Action

 

Re: Skoda Superb Registration SD54ZFF

 

 

I am disappointed that you have failed to respond to my letter dated 1st March 2012. I have been more than generous in the time given for you to repay the money owned to me under the Sale of Goods Act 1979.

 

I have escalated the complaint with trading standards and completed the forms needed to take this matter through the courts.

 

I am therefore giving you until Tuesday 17th April to refund the £200 in full, or legal action will be taken to recover it. Any further action will include all costs and expenses incurred as well as interest, all of which you will be liable for in addition to the £200 already owed.

 

Failure to make payment by the 17th will mean that court documents will be filed on the 18th, and at that point I will be pursuing full costs.

 

Regards

ME

 

 

 

Letter was written today (5th) and will be posted recorded on Sat 7th. I can safely assume that it will be delivered by Tuesday 10th, and this gives 7 days for him to pay up.

 

As for the costs I have incurred so far... I have worked out that it includes 10 txt messages @ 12p each, 3 phone calls on my mobile @ 40p min (I'm PAYG), 1 recorded letter and then this recorded letter. Plus £25 for the court fee.

 

When calculating the interest, do I do it solely on the £200, or on the total? If the figure comes out at a silly number of decimal places, do I round up to the nearest penny?

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The interest is calculated on your total claim (excluding the court fees) from the date you handed the money over. I shouldn't worry about it too much as it will only be about 4p per day on a debt of £200. Your other items (phone calls etc) will be known as 'consequential losses'.

 

Please Note

 

The advice I offer will be based on the information given by the person needing it. All my advice is based on my experiences and knowledge gained in working in the motor and passenger transport industries in various capacities. Although my advice will always be sincere, it should be used as guidence only.

 

I would always urge to seek face to face professional advice for clarification prior to taking any action.

 

Please click my reputation 'star' button at the bottom of my profile window on the left if you found my advice useful.

 

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Letter was sent yesterday as I forgot all about the Easter long weekend, and that I was going to be away for a few days.

 

I've given them until the 19th (next Thursday) and if no reply, will file on the Friday.

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