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    • Hello, welcome to CAG. As you say, appealing this ticket doesn't help as these people hardly ever accept appeals. They don't care how difficult someone's life is, they just want the money. The forum guys should be along later with thoughts for you on how to deal with this. Best, HB
    • I have received an email in the last 10 minutes 4) The Claimant's witness is currently out of the office on annual leave and this was not relayed to DWF Law until after the event which has caused a further unfortunate delay. 5) The Court has directed parties to file and serve any evidence upon which they intend to rely not later than 14- days before the hearing i.e. by 4pm on 6 June 2024. Regrettably, the Claimant will have insufficient time to finalise their witness evidence and supporting exhibits as directed. We therefore respectfully apply to extend the time for filing/serving evidence so that the evidence upon which the parties intend to rely by filed and served not later than 7-days before the hearing i.e. by 4pm on 13 June 2024  It also includes a "Notice of Hearing" stating that the application hearing will take place on 13th June at 10.00am.  Confused as to whether I need to attend this ?
    • I've received this notice to keeper. I work for the NHS and was delayed due to patient care. I park here regular and and have never had any issues. I've looked at the evidence on the portal and other than showing that i entered at 12.59.33 and departed at 17:14:14 it doesn't state how long i overstayed for. I paid for 4 hours parking over the phone which i wont have done till i got parked but as its over the phone i have no receipt or record but it is not possible for me to have been in excess of 15mins from the photos alone but I'm unsure having read other threads whether grace periods are 10 or 15 minutes. I havent appealed yet but and was about to but in appealing i'm showing i'm the driver which i gather is something you state we must never do. I don't like confrontation but £60 seems extortionate. Hope you can help. 🤞 1 Date of the infringement 30th May 2024 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 30th May 2024 [scan up BOTH SIDES as ONE PDF- follow the upload guide] please LEAVE IN LOCATION AND ALL DATES/TIMES/£'s 3 Date received 5th June 2024 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] No reference to schedule 4 just says"...we the creditor reserve the right to recover unpaid parking charges from the registered keeper in accordance with POFA 2012." 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? [Y/N?] post up your appeal] No Have you had a response? [Y/N?] post it up NA 7 Who is the parking company? Carpark securities 8. Where exactly [carpark name and town] Northgate, Halifax Former Dews Car Park HX1 1XJ For either option, does it say which appeals body they operate under. IAS There are two official bodies, the BPA and the IAS. If you are unsure, please check HERE   Notice to Keeper.pdf
    • It never seems to amaze me how the chuckleheads think that No Stopping can ever offer a contract when it is prohibitory. In any case you did not accept the contract by entering the land, you entered the land to get to the airport for goodness sake. In most car parks there is a Consideration period that allows motorists to decide whether they want to stay in the car park . Here on a road, there is no consideration period and whether the motorist finds the terms agreeable or not even assuming that they are able to understand that they are being hoodwinked into believing they are being offered a  contract they cannot turn back. They have a plane to catch and even if they did turn back because they didn't accept the  No Stopping term of   the so called contract they would still have had to stop to turn around. Plus there is a question of Frustration of Contract. You had to stop at a pedestrian crossing .    
    • Just a couple paragraphs their WS that it might be useful to refer to specifically in the OP's WS... Para 6 A contract was formed with "the driver" of the vehicle. Para 8 "The driver" accepted the contract. (The "driver" is not named, or identified anywhere in the WS). Para 7 WHY would there ever be a "no stopping" restriction in a car park? (In Para 10, they specify that it is a "car park"). Para 11 "The Defendant" became liable." Again, they have not shown that the Defendant was "the driver", simply the keeper. Para 20 "It is a matter of agreement"? Not really sure what they're trying to say here...
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Sky TV chasing debt


Cazzle18
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Hi....hope i've put this in the right place.

 

Last year we signed up to Virgin Media for TV , Broadband and phone which was due to be installed on the 23/06/2011. Virgin cancelled Sky tv, broadband and phone for us a month in advance of Virgin being installed. We received a letter from sky saying 'sorry you are leaving us...your services will stop on the 23/06/2011. Sky however, took a month's subscription fee for the month June 29th to July 29th . We rang them, they apologised and reimbursed the money into our bank account. A few weeks later we received a 'cancellation' fee from sky totalling £145 !!! We did eventually laugh....the reason being, for the best part of 2011, we had the landline off for up to 2 weeks at a time...the HD box did what it wanted and the 'up to 20meg' broadband was 2 meg in our area.

I threw the letter to one side and forgot about it. The next thing 'Moorcroft' was sending a letter per week.....adding more and more money on...demanding this so called cancellation fee. They tried ringing but we have a Truecall system on the phone. I have finally snapped and sent Sky a nasty email saying i was paying £160 a month for a rubbish service...not once did they apologise for the landline...or the poor tv service and slower than slow broadband. We never got a reimbursement either. Sky have sent me an email today saying that there is no 'cancellation fee' and the money I owe is for Sky, tv, and broadband for AUGUST !!! 2 months after we had virgin installed .....well, I have retaliated ....the poor girl who sent me the email is not going to be happy.....I said it was a load of BULL****. Sky make it up as they go along....any suggestions of what i should do next? x thanking you in advance xx

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Make a formal complaint in writing to SKY and go to the ombudsman if you need to. Let Moorcroft know that the matter is in dispute and per OFT rules they should put collection activity on hold.

 

http://www.sky.com/helpcentre/complaints-code/

 

What you can't do is ignore, as Sky will chase it for ever. With a relatives debt, they even sent around a doorstep collector for a debt of about £50, about 5 years after the debt was apparently due. In the end, it was written off.

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I don't believe what Sky are saying now....Virgin didn't cancel anything.....LOL so why does it say on my sky bill the following :

Offer(s) ending

24/06/10 - 23/06/11: Your Sky Talk Line Rental Discount

You have removed Sky TV and Sky Broadband from your subscription

You may receive a credit on your bill for the services you have removed (as you pay your subscription a month in advance).

Help understanding my bill

 

Product change(s):

22/07/11: removed Extra Subscription

22/07/11: removed Sky World

22/07/11: removed Sky+ Subscription

22/07/11: removed Sky+HD Pack

22/07/11: removed Sky Broadband Unlimited

We'll only charge you for the days you use a service or subscription. If you cancel a service that we charge for in advance, you may see credits on your bill, refunding advance payments that would have covered the service or subscription you cancelled.

 

Changes to your subscription may show products appearing multiple times on your bill; some of these entries may be credits to your account.

Look closely at the billing dates for each product to confirm how you are being charged.

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I've sent this to them....it's like a game of tennis....the next thing they'll say is that the original cancellation fee that turned into Augusts bill .....is now the office staff's christmas party kitty ! x

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I don't believe what Sky are saying now....Virgin didn't cancel anything.....LOL so why does it say on my sky bill the following :

Offer(s) ending

24/06/10 - 23/06/11: Your Sky Talk Line Rental Discount

You have removed Sky TV and Sky Broadband from your subscription

You may receive a credit on your bill for the services you have removed (as you pay your subscription a month in advance).

Help understanding my bill

 

Product change(s):

22/07/11: removed Extra Subscription

22/07/11: removed Sky World

22/07/11: removed Sky+ Subscription

22/07/11: removed Sky+HD Pack

22/07/11: removed Sky Broadband Unlimited

We'll only charge you for the days you use a service or subscription. If you cancel a service that we charge for in advance, you may see credits on your bill, refunding advance payments that would have covered the service or subscription you cancelled.

 

Changes to your subscription may show products appearing multiple times on your bill; some of these entries may be credits to your account.

Look closely at the billing dates for each product to confirm how you are being charged.

 

 

I read that as your 'Sky Talk Rental Discount' ended on the 23/6 but all the other services were stopped on the 22/7.

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We're in dispute as to why stopped the services on the 22/07 We have received an email from Sky this morning ...they say Virgin contacted them on 22/5/2011 to cancel Sky Broadband and Sky Talk....they can also confirm that my husband rang them on the same day ...however, they are saying he only said to cancel Talk and Broadband....which I know is utter rubbish as I was at the side of him . They are now saying we owe one month's tv subscription at £151.51 !!! How much for one month !! We were paying that for TV, Talk AND Broadband PLus multiroom . They then finishe off the end of the email saying it's Virgin's fault ! I'm going round in circles ...they're not getting another penny out of us !x

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Hi Cazzle18 ,I can understand your frustration with Sky. They and then Moorcrap hassled me for ages over a £33 bill for services that I had previously cancelled , that was before I found this site and was the begining of my encounters with DCAs . I did pay them just to stop the constant phone calls and threatening letters something that I would never do now. They must however have short memories as they have sent me many letters asking for me to rejoin them ,that I will never do ,they have forever lost my custom all over £33. If only their customer service reps could see the bigger picture lol.

sleepingdog

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This is getting in to a saga now.....initially the bill for £145 cancellation fee.....was then the bill for August 2011 at £151.51....after having the 5th customer services rep onto this they are now saying it's the June 2011 bill , which is actually £124.11 that we owe....on checking the bill, we paid this on the 22nd June 2011 by direct debit. They can understand our FRUSTRATION .....can they? I told them they owe US money for the rubbish service...to which i got a reply back to say they had deducted £6.00 for any hassle caused ......SIX POUND ! whoopppeee do......I am not paying it....Moorcroft will be told the amount is in dispute and that's the end of it......x

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