Endevour Personal Finance

[bigiain1968]

I considering persueing a PPI claim against Endevour Personal Finance but i am experiancing some dificulty in trying to find out what banking group this company is a subidutory to, some threads say HSBC and others say HFC,

Any help would be much appreciated.

[ims21]

Hi and welcome

 

HFC are part of HSBC...they are all the same group

 

ims

[bigiain1968]

Many thanks for your reply, would i be correct in saying that my complaint should be directed towards the parent company HSBC ? there is not a lot of contact details fot endevour out there.

[ims21]

Hi

 

Their registered office is the same as HFC (all part of HSBC) and is

 

CAMDEN HOUSE WEST,

THE PARADE

BIRMINGHAM

B1 3PY

 

I'd write to endeavour at that address

 

However, before you do anything, have you got your agreement and statements of account?

 

You should really complete a spreadsheet of claim and a fos questionnaire.

 

What have you got regarding this loan?

 

ims

[bigiain1968]

The loan dates back to 2001 and I have got all the original paperwork including the pre-completed credit agreement with ppi ticked for me, another important aspect i thought was the fact that the terms and conditions of the ppi were posted after the credit agreement had been returned.

[ims21]

Hi

 

Have a read of No.1 in my signature regarding Single Premium PPI...it will show you how to work out your claim and there is a spreadsheet at the end to help you

 

ims

[emmtay]

Good luck with these...they like giving you the run around! Was the loan direct with them or through a broker? I would be interested in seeing the pre-completed agreement if you can PM me with it as I don't have mine and they say they don't have it!It might jog my memory

Emmtay

[ims21]

Please do not PM documents/advice...see site rules.

 

If the agreement is available then post it up in open forum minus all personal information

 

ims

[emmtay]

oops, sorry about that

[bigiain1968]

A broker was used in the initial contact do you guys think enderour could use this to try and wriggle out of there obligations / responsibilities towards the sale of the ppi ? my initial thoughts are focusing around the point of sale of the ppi which would have been when the credit agreement was signed.with endevour and not the broker, would i be correct in thinking this ? and advice would be much appreciated.....

[ims21]

Hi

 

They may try to wriggle but don't give up. Cross the bridges as you come to them.

 

Is yours a regulated agreement?

 

ims

[bigiain1968]

Im not too sure on catagory of a regulated agreement, but i can say that the agreement was made in 2001, would this fall outwith the timescale of regulated agreements and if so what impact could this have? ... thanks again...

[ims21]

Hi

 

You said you have the agreement? Does it say anywhere on the document something like "Credit agreement regulated by the Consumer Credit Act 1974"?

 

ims

[bigiain1968]

Yes i can confirm that Credit agreement regulated by the Consumer Credit Act 1974 is quoted.

[ims21]

Excellent...S56 Consumer Credit Act may help you if they try and play the broker card.

 

http://www.legislation.gov.uk/ukpga/1974/39/section/56

 

ims

[bonsai8]

hi there, can you advise therefore whether it is ocean finance or endeavour that has to answer re mis selling of the ppi claim as I have similar issue.

[ims21]

hi there, can you advise therefore whether it is ocean finance or endeavour that has to answer re mis selling of the ppi claim as I have similar issue.

 

Whoever you were paying

 

ims

[bonsai8]

Thanks. Got letter from endeavour saying that I need to write to Ocean Finance but my payments went to endeavour.

[sicktodeathofthem]

Hi there - I too recently came across an old loan I had with Endeavour PF (also 2001). I only have a copy of the Credit Agreement - but that has all the relevant details - including the box ticked for PPI and shows the loaned amount split into 'loan' and 'PPI'

BUT - ref comments above. This is headed 'Unregulated Credit Agreement' (which I wouldn't have picked up on at the time). Does this blow any potential claim out of the water?

[dx100uk]

Hi there - I too recently came across an old loan I had with Endeavour PF (also 2001). I only have a copy of the Credit Agreement - but that has all the relevant details - including the box ticked for PPI and shows the loaned amount split into 'loan' and 'PPI'

BUT - ref comments above. This is headed 'Unregulated Credit Agreement' (which I wouldn't have picked up on at the time). Does this blow any potential claim out of the water?

 

no

 

dx

[Worstutility]

Hi there!

 

I would just like to add to your post - I am in the process of going after Ocean Finance/Endeavour Personal Finance and after having the runaround for a long time I decided to complain to the Financial Ombudsman Service. On 1st February 2012 I received a letter from FOS advising that they had sent a copy of my letter and complaint form to: Ms Rowena Daley, HFC Bank Ltd, Camden House West Parade, Birmingham B1 3PY and that they had 8 weeks to respond to me. They also advised that I should send a copy to them also which I did and I am just waiting to hear what they have to say.

 

I will say that Ocean/Endeavour have really taken the mickey out of me for the past few years however I have now decided that I will take this all the way to court if I have to so hopefully they will just cough up.

 

Best wishes in your fight!

Worstutility

[dx100uk]

urm..hfc is linked to ocean?

 

dx

[Worstutility]

Apparently because I was paying to Endeavour I need to go through HFC Bank according to FOS. Ocean was the broker but they are no longer trading with the original owner so I can't go through them. This is all according to the FOS so am not sure if it is right.

[bigiain1968]

Hi there,

I have just received some correspondence from EPF and they are trying to play the “Broker” card.

Would I be correct in saying that under S56 Consumer Credit Act the creditor / borrower is responsible for the actions of the broker?

Many many thanks for your assistance.

Iain

[ims21]

Hi there,

I have just received some correspondence from EPF and they are trying to play the “Broker” card.

Would I be correct in saying that under S56 Consumer Credit Act the creditor / borrower is responsible for the actions of the broker?

Many many thanks for your assistance.

Iain

 

Hi

 

Yes it is useful, especially if you have a regulated agreement